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Avis DOUBLETREE BY HILTON HOTEL BATON ROUGE Baton Rouge
Avis des membres sur DOUBLETREE BY HILTON HOTEL BATON ROUGE
3.6/5
21 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
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Publicité
February 21- Call before showing up regardless if you have pre booked. Booked a room using Booking. Com. Came in and was told all rooms were sold out. I asked if they could refund my payment, told me I would have to contact Booking. Very inconvenient and aggravating.
Management horrible customer service Poor
Hotel room was dirty
I do not recommend this hotel
Oh and to whom it may concern... please fix the employee fridge...Anna's yogurt was frozen and we didn't like that????????
Thanks again Anaa, your the GREATEST
JESUS PLEASE TAKE THE WHEEL.
Update… I arrive, The rude one is at the desk but the really, nice helpful one was Justin. We reported all the above and he was so apologetic and said he would let the GM know so we’ll see what comes of this. We get upstairs and the first key didn’t work at all but we did get in with the other one. Room was alright, bed was comfy but the sofa has apparently seen its last days. When I went to get an extra pillow out of the closet, it was apparent that someone had a nose bleed on it. (See other photo) Being a nurse… I immediately tossed it aside and washed my hands again well. We go downstairs this morning to try and check out, no one at the desk, no one ever came after ringing the bell several times so onto just grabbing some coffee and getting out of dodge. No coffee. At all. Not even set up.