CARMEL INN & SUITES

If thet would give place some updated it would be really nice.

The worse hotel ever. Staff is so bad and rude. The water coming out of the faucet is bright yellow. After staying there for 4 months waiting on a room with a kitchenette and paying them $4,000 I was evicted for 3 days late. I was escorted off the property by 4 cops. The best part I had gone down to the front desk to pay and talk to them about the issues I had and no one was down there. I had to leave for work. That’s when the next day my room was locked and Rita called the cops and I was allowed to get clothes for work that night then kicked off the property. During those 4 months I provided my own sheets, towels toiletries etc I cleaned my own room. I had to hear it on the street that they had stopped working on the kitchenette because they had other repairs to do. There is no work being done. Lie, lie, lie. Looks like they are out of money. I was worried if I paid them the $1,000 in advance and they closed I would loose my money. So I started noting for a few days how many people were staying in the hotel. Surprise, Rita at the desk told me 64 rooms were rented. That night at 8pm, 11pm & 2am I went check the parking lot and took pictures. The whole parking lot had 12 cars. Unless each car had 5 people and each of them had their own room, she is lying. I observed this for 3 days and the same result. That’s why I was going down to see what the deal was. They did not want to talk to me, so they had me evicted. I will be going down to the DA’s office tomorrow morning to see how they were allowed to do this without going through the proper process. Because I had been there for 120 consecutive days. Rita even changed the address on my receipt from the month of June to July to make it look like I had my old address back. Very deceiving. She is the worse person I have ever encountered in my life. She should be fired immediately. For her to try and “cook the books” people better be warned if you are giving her your credit card information no telling what she might do! DON’T STAY HERE!!!
If you want to talk slander I had not said a thing until you ran your mouth to someone that you should have not said a word. Yet you told lies and things that were private. As a business you should have kept your mouth shut!!! When you see the next 20 reviews and 10 out of the 20 are 1/5 shows there is something majorly wrong with this hotel!

We enjoyed our visit here. Excellent customer service. Comfortable atmosphere.

Air dis not work. When called the front desk was very rude. I asked if they had a fan since I had went and purchased one but it was not enough. Was rudely informed they did not supply fans and they most certainly would not help pay for the fan I had ti purchase. They had no rooms available and was told there was a Days Inn down the road. I asked if they would refund my money so I could go there and was rudely told no.the manager was off until Monday and maintenance supposedly would not answer their phone. My husband and I had to suffer with. I air and only a small fan and VERY RUDE front desk personnel. Would not recommend.

The hotel is very old and need updates