Avis HOLIDAY INN EXPRESS BELGRADE CITY Belgrade

Veoma lep i prijatan boravak u BGu je upotpunio ovaj hotel koji je na sjajnoj poziciji.
Sobe su ususkane, komotne. Hrana ukusna i raznovrsna!
Sve pohvale!

Temiz ve güzel bir otel. Bir akşam kaldık, kaldığımız akşam yemekleri de çok lezzetliydi.

Not bad, however the area is not so good. There was a constant smell of food in the bathroom

If you are in a hurry and don't have better opportunity...

Πήγαμε με σχολική εκδρομή. Τα δίκλινα δωμάτια πολύ καλά. Τα τρίκλινα είχαν έναν καναπέ που ήταν άθλιος και βρώμικο. Πρωινό πολύ καλό

Хороший отель достаточно высокого уровня! Лучший вариант для туристов в Белграде!

Biz Türkiye'deki 4yıldızlı otel konseptini Avrupa'da bulamadım 3 yıldız ancak.

Odlican hotel s veoma kulturnim osobljem, dorucak raznovrstan i bogat.
Sve preporuke

Καθαρό εύκολα προσβάσιμο με λεωφορείο πλούσιο πρωινο

Très bon établissement

Şehir merkezine uzak, odalar çok küçük.

Odlično mesto!!

Sjajno osoblje,odlicna lokacija.

Belgrat en lüks oteli, herşey mükemmel kalite mükemmel hizmet ????????

There are simply much better options in Belgrade. I split my time between Courtyard by Marriott Belgrade City Center and this hotel. Recognizing these chains may be viewed as different "classes", the ONLY thing that differentiated them was SERVICE. Holiday Inn had by far the worst service I've ever experienced.

Let me give you 2 examples:

We booked a hotel room with a King bed during our stay. On our first night, they did not have a King bed. I spoke to the receptionist and there was nothing they could do. They are not refusing to provide a refund because "I used the service". What was I supposed to sleep on the street? What a joke.

The same receptionist a few days later refused to call a restaurant for us to confirm they had space. She insisted it was a weekday and there would 100% be space. Being the foodies we are (and without a simcard that could call), we really wanted to go to the restaurant so we made the trek there. Turns out they were fully booked that night for an event.

In summary, there are much better hotels in the city (I recommend Courtyard by Marriott Belgrade City Center as an alternative option). Trust me, and save yourself the pain.

Excelente atención hemos recibido del personal que atiende el desayuno.

Good hotel for the price and free full breakfast.
friendly staff. comfy and large bed.

Tertemiz hotel
Konum olarak çok rahat cesitlilik kısıtlı olsa da Yemekleri de temiz ????

I chose holiday inn express, because usually the quality of service and breakfast are on the good level. But it’s probably everywhere except this hotel???? when I just arrived I asked the girls to print my documents, she told me “I am new, I don’t know anything, I am also tired”, actually it’s a first time when I faced with such information from the hotel staff. Super unprofessional to keep a new employee at the front desk absolutely alone. In the first room the hairdryer didn’t work, the sockets near the bed as well!!! No tea, no water, no slippers were placed in the room.
The breakfast is an absolutely disaster, there was nothing to eat at all. You cannot even make a toast, because they don’t have toaster)))) fruits were not fresh, coffee and as not tasty. And the staff who working at the breakfast probably don’t understand that they are working in hospitality. I told one of the staff that coffee machine is run out of milk and she just shrugged her shoulders and left!!! I am totally tacked aback with such service.

Otel güzel ve temiz. Tur olduğu günler kalabalık oluyor. Konum olarak merkezi yerde.

We have just been here for the Balkanic tour programm. Our guide brung us at 3 o'clock in hotel. Unfortunately our room had not prepare. We had to wait for half hour. And we had to quarrel our guide for this reason. I don't advice definitely.

Stayed for 6 days. Clean room, friendly service, stable internet, and 20 min walk from city center. Breakfast was not bad.

Buen hotel y bien situado.

Positives

We stayed at this hotel for 4 nights. The hotel has been really busy from day 1. We were cheated by the taxi driver during drop off and he charged us 9000 amount in local currency. Reception staff (red hairs - sorry for forgetting the name) was kind enough and explained us to differentiate and figure out the actual taxis. She also helped us with the city map, places to visit etc etc.

We had booked a king bedroom where in a twin bed room was allotted. We called and requested reception to change our room.. they did it same time and a specially abled room was offered as it was spacious and we had our 3 year old child with us.

We had requested for a late checkout until 2 pm.. and immediately they said it was okay. Truly appreciate this

Negatives

Bathroom shower pressure is super high and it is really unbearable . I’m not exaggerating.. which made it very difficult for us to use shower for our kid specially.

Breakfast buffet-
Coffee at breakfast was just milk .. no flavour at all.
Toaster was there only on day one which didn’t work properly and next day onward.. it was not at the buffet.

Coffee machine had one dispenser with coffee beans and another with chocolate powder.. since the coffee had no taste.. I thought to have mocha or hot chocolate..one day there was a staff in white shirt.. I asked him if I can make mocha or hot chocolate.. he said machine doesn’t make it.. but he can make it from inside and bring. I was really thankful and he did it really well. Today, on the day of our check out.. I asked one staff if they can help with a hot chocolate.. she was so rude as and goes like.. NO we don’t have. So I explained her one of her colleagues had done it 2 days back. She called two of her colleagues and they starting talking to each other in their language laud enough for me to feel like a fool for requesting something. We could have paid if they asked.

Fair enough..

Our room was interconnecting. Someone from the other room, opened the door and came in our room last night at around 9 pm or so ???? I was like ????

Yesterday, I thought to try one of their blueberry cake from buffet that my husband said tasted good.. my bad in my very first attempt to eat .. it had a hair in it. As expected.. no one was passing by the table or paying any attention. So I kept it to myself ????

Konumu güzel fakat hizmet anlamında geriler