Publicité
Avis DIN TAI FUNG Glendale
Avis des membres sur DIN TAI FUNG
4/5
26 avis
Rapport Qualité/Prix
Qualité de la cuisine
Originalité
Cadre/Ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Food was amazing !!!
Ivan the waiter was professional!
The Bubba black tea milk with salt was a treat literally everything was super mouth watering and excellent environment
Doing again with the family tomorrow!
We love this place!
I have been to many Din Tai Fung. This place is always consistent with service and food. Of course, the wait can be long. The XLB is a must try. Of course, other dishes are very good too. Besides, XLB, I always get the spicy wonton and the beef noodle soup. For dessert, chocolate mochi dumpling is the best. Will be back when I visit Glendale.
We are seated outside too loud we visited different location so far this is the worst location when it comes to service
YummyNess for d TummyNess ????
Upon arrival at the restaurant, my party and I were informed of an outrageous wait time of one hour. Imagine my disbelief when I looked around and saw numerous empty tables scattered throughout the establishment. The excuse of being short-staffed is insulting when there are hosts idly standing around in the lobby, seemingly incapable of doing their jobs properly.
Furthermore, the lack of efficiency in your restaurant’s operations was beyond comprehension. Instead of prioritizing seating customers promptly, your servers were wasting time on trivial tasks like rearranging dishes and engaging in idle chatter. It was abundantly clear that maximizing efficiency and customer satisfaction were not even on the radar for your staff and managers (La Vonne and Kiersten).
What was even more upsetting was the dismissive attitude of your managers. Instead of acknowledging the glaring issues and taking immediate action to rectify them, they chose to brush off my concerns with excuses. Their lack of accountability and disregard for customer feedback is unacceptable. My recommendation is to find managers that are more suitable for the job and actually care about customers.
It is abundantly clear that Din Tai Fung has serious management and organizational deficiencies that are impeding its ability to deliver a satisfactory dining experience. Your inability to properly manage your resources has resulted in lost revenue and countless angry customers despite having amazing food.
I recommend that you take immediate and decisive action to address these issues and prevent such experiences from occurring in the future.
PS: Our server Penelope was awesome though and made us feel better!
The spicy wontons....sooo good!
Lychee Martini delish!
Our order included String Beans with Garlic, Hot & Sour Soup (Vegetarian), Vegan Spicy Wontons, Noodles with Sesame Sauce, and Vegetable & Mushroom Fried Rice. DTF definitely lived up to it's hype of being one of the best Taiwanese restaurants I've been to. The food was very flavorful, and had many complex notes! The Hot & Sour soup was delicious, and so were the Vegan wantons.
Service was rushed, noise levels on the lower end, and food arrived within 10 minutes of ordering. Overall, a very good experience!