TERRANEA ^{* * * *}

Pretentious

My husband and I can’t say enough wonderful things about our time at Terranea. The staff was so kind, the food was excellent and the rooms were very clean and comfortable. Leilani at Bashi was the reason we didn’t want to leave the resort for dining options - she was exceptional and the food was great, so great that we made three trips to Bashi for the delicious food and to see Leilani!
The falconry tour was our favorite activity. Joe, the Falconer, was incredibly passionate and knowledgeable about birds. He has turned us into bird watchers! We hope to visit again soon.

Beautiful resort with top notch amenities, appointments & restaurants. Staff was incredible - so gracious & kind and they consistently went above & beyond - no request seemed to rattle them and they were so quick to want to accommodate you. Restaurants were fabulous - Nelson had fantastic views - loved the poke bowl! Bashi was also exceptional. We were there for a company reward trip/conference and all the group dinners were lovely. Everything at the resort was pricey as expected for So Cal, but their shopping was sorely lacking as they had only one store with golf merch and a "boutique" whose items were delusionally over priced... Wanted to purchase something for our daughter and noticed a recycled-looking retro sweatshirt with a rock band logo... $300! Seriously? It was laughable. Cashmere pashimas so thin you could see through them & gaudy costume jewelry that again were riculously over-priced for the poor quality of most items. If you're going to charge prices that are that steep, make sure they are quality items. The Sea Beans Cafe offered quite a bit in the way of food & beverage options but had a poor selection of sundries. I appreciated that a staff member suggested I use instacart when I realized I had forgotten to pack my hair brush. Four stars due to the lack of shopping variety & poor quality of over-priced items. Unfortunately you're at their mercy because there is really no decent shopping remotely close to the resort. Everything else was excellent.

Love Terranea!

Absolutely beautiful location with great service. We have stayed at this property multiple times, but returned first time after the pandemic.

The service, food and hotel grounds were above expectations.

We did had a hiccup after checking out and closing our portfolio. I had a charge that appeared on my credit card the week after that I did not recognize. An amount was subsequently charged to me that belong to another guest, we share the same last name. I had to call twice to discuss the dining charges I was paying for but did not incur. I don‘t hold this against the hotel management as we all have good days and bad days, but I do think this is an error that can be easily avoided as many guests have similar last names. When posting charges, there should be additional checks to ensure charges are being posted to the right room number. So…always check your portfolio.