Publicité
Avis OHTELS VIL.LA ROMANA Salou
Avis des membres sur OHTELS VIL.LA ROMANA
4.2/5
18 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Staff unfriendly, reluctant to give information about the hotel! I don’t know how many times I had to go and ask about the spa, kids club, entertainment, room internet, just no information given out and they treat you like a huge inconvenience when you ask!
One staff member was lovely, wish I could remember her name. The others shouldn’t work in customer service.
Water Slides have a ridiculous height restriction, meaning a 7 year old can’t go down a slide (into a few inches of water, so it’s not about drowning). The hotel sits in limited grounds so if you’re looking for gardens or more of a resort feel this isn’t for you.
The kids club and evening entertainment was decent.
La animación fue excelente.
Estuvimos con amigos y lo pasamos muy bien.
Pour le buffet les plats doivent etre prets des l ouverture pour faciliter et pas attendre .
Wygodne łóżka. Dobre lecz trochę jednostajne jedzenie.
Obsługa w większości ok.
W porządku.
Dommage le service de ménage n'est pas passé dans notre chambre durant nos 3 jours de séjour.
Rooms ok.
Pool area ok.
Bar staff (of course no English) but at least friendly.
Reception-good communication, helpful and friendly.
So, hire new staff (all females, because males there were at least friendly and helpful), teach them basic customer service and basic English . Invest a bit in the food and get the drinks for free and you probably get more stars. Not from me, I'm done with villa Romana.
Il offre de belles prestations.
Certes il est un peu bruyant mais la plupart des clients viennent en famille avec des enfants donc rien d'anormal.