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Avis LE JADIS BEACH RESORT & WELLNESS MAURITIUS Balaclava
Avis des membres sur LE JADIS BEACH RESORT & WELLNESS MAURITIUS
4.4/5
74 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
La chambre avec piscine privée était un rêve absolu, luxueuse et sereine, et elle en valait la peine ! Un grand merci à Wassim, Kesaven et à toute l'équipe pour leur service impeccable et leur chaleureuse hospitalité. Vous vous êtes vraiment surpassés pour rendre notre séjour inoubliable.
Je ne saurais trop recommander cet hôtel, c'est la destination idéale pour créer des souvenirs inoubliables.
Il est évident que ce vieil établissement a besoin d'une cure de jouvence, et si vous regardez dans les coins sombres, il est évident que de l'argent n'a pas été dépensé depuis un certain temps.
Après avoir cherché un endroit pour passer le réveillon de Noël qui accepterait les non-résidents, nous sommes venus ici pour un excellent buffet et nous sommes revenus en tant qu'invités pour le réveillon du Nouvel An et quelques jours plus tard avant notre retour en Europe.
Pour être honnête, notre suite était très agréable et le lit le plus confortable de nos trois séjours à l'hôtel. L'hôtel nous a vraiment séduits et nous voulons y retourner. Le personnel est particulièrement agréable et j'ai apprécié la façon dont le responsable de la restauration nous a présenté le chef cuisinier le soir du réveillon. Cela m'a donné l'occasion de le complimenter sur le merveilleux buffet et de reconnaître le travail acharné qu'il a indubitablement fourni.
La plage n'est pas terrible et tous les rayons de soleil mériteraient d'être remplacés immédiatement. La piscine n'est pas au mieux de sa forme et l'eau est trouble. Si vous pouvez faire abstraction de tout cela et profiter de l'ambiance, c'est un endroit agréable pour passer une semaine.
We have received upgrade on our room, what has been absolutely fantastic and without that not sure what we would have done in this hotel. We had ground floor room with pool but we received top floor instead. It’s a massive difference.
Breakfast has been good, however, because careful with it as some of the stuff had mould. Could of caused me food poisoning. We paid for the buffet in the evening too and have been well disappointed. A disaster. Not worth a penny. All they had extra options for pasta and chicken. We have been well happy we haven’t wasted our money for full board. Outside food is half of what we paid and way better.
Sauna, steam room not included in B&B. Classes advised online and at reception are incorrect. They temporary not doing any aqua classes and yoga in a mornings not at 9am. I have went several times just to be let waiting. Throughout my visit I have managed to book myself into 3 yoga sessions. It was personalised as it was only myself doing it. Each time had to check what time it is as information have never been updated at reception.
Hotel has misleading information and needs to work on it. Same with shisha. We wanted to try and have been looking at the menu of 8 options. Staff advised few unavailable and once we been ready to place an order other staff advised only 2 options available. It’s not even the busiest time at the hotel yet.
Only on Tuesdays we heard live piano, no other nights anything have been going on.
At the beach you can get free kayaks, paddle boards, class boat trip. What was nice and at least something to do throughout time we stayed at the hotel.
So we loved our room and spend most of the time in our private pool. Beach is not great for a swim. Water activities can be only done at high tide. Spa is pretty much none exciting, no worth to go for full board, overpriced drinks. But nice and helpful staff.
Das Service Personal arbeitet sehr motiviert und zuvorkommend. Die festen Abläufe funktionieren gut. Wie meist in Afrika, benötigen Sonderwünsche aber mehrere Anläufe und Geduld. Die Online Buchung samt Bezahlung lief erstklassig.
Was das Office jedoch nicht zu Stande brachte, war eine fünf Tage im Voraus getätigte Bestellung für Blumen zum Geburtstag, dies sei zu kurzfristig, war die schwache Antwort. Ich konnte die Blumen dann selbst online organisieren.
Gesamthaft haben wir aber acht wunderbare Tage im Le Jadis verbracht.
The food is delicious
The staff are so friendly and helpful
All went fine except for the toilet if it has included bidet hose/sprayer
Apart of this, it was very nice and beautiful experience
Right from our arrival, rooms, staff , service everything is extraordinary. Recently came here for vacation and I couldn’t leave this place ????
I want to thank every single person in the resort. The most kindest and always there to help you. I would suggest this place to everyone I know visiting Mauritius.
Thank you Le Jadis for your extraordinary service. We love you ❤️
Notre chambre comportait une piscine privative avec vu sur l'océan. Quelle MAGNIFIQUE chambre ! Une très bonne literie, une salle de bain très spacieuse, grande douche faisant également un petit hammam. Une grande baignoire. Une piscine chauffé au degré que vous souhaitez. De la piscine vous pourrez apprécier les magnifiques couché de soleil !
L'hôtel est très sympa, des un esprit de bois, très calme et apaisant. La plage est un peu moins jolie que dans d'autres endroits cependant la piscine est très belle. L'emplacement géographique est super pour visiter le nord et nord ouest de l'ile.
La restauration... Une pépite, notamment celui principal ! Des prix très abordable, une restauration qualitatif.
Le personnel quand a lui est une juste GENIAL ! Au petit soin, vous vous retrouvez cocooné par des personnes bienveillantes, aimables, qui se soucis que d'une chose : Votre confort.
Vous pouvez discuter avec eux, ils prendront le temps de vous raconter la culture mauricienne, les diverses culte religieux de l'ile maurice, vous donnerons des bonnes adresses.... vraiment des personnes FORMIDABLES.
Mention spécial aux serveurs/es du restaurant principal. Vous êtes superbes. Cet hôtel à une grande chance de tous vous avoir. Notamment l'une de vos serveuses qui a toujours tout mit en œuvre pour que nous passions un agréable moment, jusqu'à se rappeler du vin que j'ai adoré la veille afin de pouvoir me le servir le soir suivant... Nous n'avons pas pu lui dire Aurevoir lors de notre dernière soirée, un grand MERCI à elle !
Merci à vous tous pour ce magnifique séjour ! Pour vos attentions ! Nous reviendrons !
Vous pouvez y aller les yeux fermés !
(N'hésitez pas également à dénicher des petits restaurants autours ! Vous découvrirez de belles pépites !)
The room with a private pool was the absolute highlight, offering us perfect privacy. The entire resort has a wonderful atmosphere, ideal for relaxing and enjoying every moment.
The excellent facilities and outstanding service made our stay even better. We loved every second of our vacation and felt completely recharged. A perfect place for couples – we will definitely be back!
If you are looking for something special and luxurious then this hotel definitely delivers.
Arrival was warm, friendly and informative.
The room was absolutely stunning with our own private pool and hot tub backing on to a private beach.
The food was delicious also, but it was the staff that topped off the experience everyone from the helpful staff on the desk to our dinner waitress Nana (who was always polite and friendly ????).
But a HUGE thank you to Kiran who was simply superb, he really went above and beyond to make our stay at the hotel that bit extra special and we really appreciated all of his efforts, such a credit to Le Jardis.
Many thanks ???????? and we hope to visit again one day!
Andrea & Simon White
Nous avons passé un séjour absolument magnifique à l’hôtel Le Jadis à l’île Maurice. Tout y est pensé pour rendre votre expérience exceptionnelle. Le personnel est tout simplement adorable et extrêmement attentionné, toujours prêt à répondre à nos moindres besoins avec un sourire.
Les 4 restaurants de l’hôtel sont tous excellents, avec des plats variés et savoureux qui ont comblé nos papilles à chaque repas. Même si l’hôtel est un peu isolé, cela apporte un calme et une sérénité qui rendent le séjour encore plus agréable. Un véritable havre de paix !
Nous recommandons vivement cet endroit à tous ceux qui recherchent un séjour de rêve.
Un remerciement spécial à Kiran, qui a pris le temps de nous partager ses connaissances sur l’île et sa culture, rendant notre voyage encore plus enrichissant.
Nous reviendrons avec plaisir !
Although it is stated as a 5 star, I'd say this is a 4 star plus. A few little things make me say this. Certainly not issues, just my opinion. Examples are things such as inconsistent service, turndown service only on some days, some drinks being unavailable, having to ask for gym to be opened when stated 24 hours. As I say, nothing major at all, just me being picky and comparing to other 5 star hotels in similar locations.
The people make the experience excellent. Friendly, attentive and polite. Definitely 5/5.
Would like to call out Ajay, Nana and Savita in the Spa. Thanks guys!
Rooms great too, 5/5, very large and have everything you need. Food is 4/5 - certainly no issues but in my opinion didn't have the wow factor.
Spa is great, some issues with our booking but this was down to staffing problems that couldn't be helped. We did get a complimentary massage each as an apology. Gym is fab, had it to myself every day!
Location is good, some building work next door but not the hotels fault.
One thing to be wary of, they do have a family of stray cats that may bother you at meal times. Not an issue for my wife and I as we are cat people, and bless them they are just hungry or being trixie ????.
Overall, an excellent stay so thank you Le Jardis!
We went again in April 2024 and OMG it was a horrible experience. Food was average, no variety from the buffet. Not enough options were available from à la carte but thanks to Mr. Shakhil, we truly enjoyed how he looked after us, especially being vegetarians.
We chose the same hotel again only because of the experience we had from last time. We truly wanted to have the same relaxing time in the jacuzzi and nowhere it’s mentioned at the time of booking that now it is available as from Rs 4,200 extra charge PER HEAD.
During our stay, we wanted to visit the hotel shop and it was 11:00. There was no one there. I tried asking a lady who was cleaning but she was quite rude to me, telling me that ‘Can’t you see it’s closed. It will open at 12:30 if it’s not open in the morning.’ I mean I am a client paying to stay at the hotel, how was I supposed to know about the TRUE opening hours. It’s written on there that it would be open at 11:00. Very disappointing and displeasing attitude from that staff.
At the time of our departure, we had to clear a bill of the things we consumed throughout our stay. There was Mrs. Samantha at the desk who assisted us. She neither asked us how our stay was nor if we encountered any issues during the 3 days we stayed. She handed the receipt to us and did not even bother about thanking us for our visit or hoping to see us in the future again. I mean this is basic things that hospitality personnels do, right?? These people need to go through proper training, I guess.
Will definitely not visit the hotel again. Thank you for ruining memories from our first experience ????♀️
La nourriture est très bonne et il y a beaucoup de choix à notre disposition (3 restaurants différents pour le dîner)
Le cadre est paisible et agréable.
It was the birthday of my fiancé. And they make this amazing moment unique . The more we were there, we want to stay longer.
The service that is very important for me
100 over 5 if i could give them.????
My fiancé cannot with dairy and they make a special cake for me ???????? a surprise for him.
First time that i get a massage, and Mrs.Savita most amazing woman, she make me feel comfortable and having a conversation as mother to daughter which is so cold. All my respect to this woman.
Mr.Kiran, the guy that have said YES to all our required. He is the one that organized everything. All to be in coordinates.
And the barman, always smilling and so nice
Thank you so muc to all of u guys definitely coming again
For service
For the quiet place
For food????
For peace
And the room magnificent
Housekeeping and food services were great!
Nana and Toka from the restaurant were amazing!
Si vous souhaitez passer des vacances paisibles et vous reposer c’est l’endroit parfait
La suite lagoon vue partielle mer est très spacieuse et propre
Le petit déjeuner et le dîner était excellent (service à la carte)
Personnel très sympathique !
Employees very helpful, polite and professional
We are delighted that your stay at our hotel met all your expectations, and more. Your most positive feedback on our resort ambiance, facilities, and culinary offerings brings immense joy to our team.
Our dedicated staff is committed to providing exceptional service with enthusiasm and motivation.
We look forward to the pleasure of welcoming you back on your next visit to Mauritius.
Warm regards,
Julien Glannes
General Manager
We are grateful to you for having taken the time to share your most wonderful experience at Le Jadis Beach Resort & Wellness Mauritius.
We are most pleased to read that you enjoyed a most marvelous stay in the stunning Luxury Pool Suite, with its heated private infinity pool and elegant interior. Every aspect of our Luxury Suites has been carefully designed to convey the most blissful of experiences to our discerning guests. The decorated bed and flower bubble bath serve to elevate the romantic experience, and we are delighted that you appreciated these thoughtful pampering touches.
We thank you for your feedback on our breakfast buffet, which we will pass on to the team. Having said that, our international breakfast buffet features a wide assortment of dishes, including Mauritian, Asian and Mediterranean corners, with a view to suit the preference of all guests. Our Executive Chef also sees to it that the buffet offerings vary daily, to an extent, for the enjoyment of our long stay guests.
Thank you again for your lovely review, and we hope to welcome you again at our beautiful resort.
Sincerely Yours,
Julien Glannes
General Manager