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Avis CRESTA LODGE Harare

Avis des membres sur CRESTA LODGE

4.1/5

33 avis

Rapport Qualité/Prix

Localisation

Propreté

Cadre /ambiance

Service

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Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

hazel m.

Visité en novembre 2023

Friendly and helpful staff. Top tier amenities. Multifunctional. And super clean

Malcolm m.

Visité en novembre 2023

Supab

Munyaradzi M.

Visité en novembre 2023

Cool place close to the CBD. Lots of parkikg. I attended journalist awards there and we enjoyed the place . If you go there please order the spinach meal????????. Ummm I loved it.

Gilford H.

Visité en novembre 2023

Okay

Hilary M.

Visité en novembre 2023

Nice joint

Lawrence M.

Visité en novembre 2023

A great place to stay, very close to the CBD and located on a quite environment.

Charles H.

Visité en novembre 2023

I've been at Miti houses for a graduation ceremony. It's quite a nice place for ceremonies. Staff is so professional. Keep it up

Awelani M.

Visité en novembre 2023

I fell in love with the hotel

Shingi M.

Visité en octobre 2023

You have to go and see for yourself

Willie V.

Visité en octobre 2023

I will not even give Cresta Lodge one star, my colleague and I stayed over the first week of September 2023, we were forced to cancel breakfast after paying, Cresta agreed to refund but still up to date no refund, every time i forward a mail Cresta say sorry we will make the payment but nothing happens. Very bad service i will never book and stay at Cresta again and I will refer no one to Cresta lodge ever!!!!!!
Bad!!!!
Bad!!!!!
Bad!!!!!!!!!

CRESTA LODGE Responsable

26/10/2023 à 09:45

Dear Wilie Van Der Walt,

Thank you for choosing to stay with us. Hoping it had been under different circumstances. We are looking into this and can assure you that once we have gathered all the information, you will get your refund. Please accept my most sincere apologies for the inconvenience. We hope to see you again soon.

Kind Regards,
Nyasha

Amy_Vimbikai

Visité en octobre 2023

Great place, with great customer service! Highly recommend

A V.

Visité en octobre 2023

Beautiful place, with good customer service

Annelie B.

Visité en octobre 2023

From this morning (after reporting it 3 times) - nobody came to fix the safe - cant lock valuables in. Now there are at least 30 mosquitoes in my room - I can't turn without them coming out from everywhere - Reception thinks Im exaggerating and are clearly not interested in assisting - how about offering a different room then if there's no solution! Unless someone went to buy candles or a repellent, I doubt I will get assistance and have a peaceful nights sleep. I understand nature, but surely there must be some measurements in place to control this. Nice balcony, Housekeeping staff this morning were very friendly and helpful and at least Reuben was welcoming and efficient at check-in last night. Price for breakfast does not justify what was available this morning (no service - had to find a clean placemat myself and cutlery). These are only a few of the issues. I normally stay at Cresta in other countries, but this is just disappointing!!!And I still have 2 more nights left - I hope they solve at least the mosquito issue by tomorrow night.

Lily M.

Visité en octobre 2023

Impeccable rooms,high quality service. Great place for conference and workshop. Even outdoor area is serene. The food is really amazing and not your everyday cuisine,the cook it with a expertise and finesse.

Matilda G.

Visité en octobre 2023

Beautiful Garden

CRESTA LODGE Responsable

20/10/2023 à 13:04

Thank you for the review Matilda. We hope to see you again soon.

Dr. A.

Visité en octobre 2023

It was my first visit to Harare. Not very exciting but the food was my best
I'll use my usual 5⭐rating for each area
Check in & lobby - 3⭐ underwhelming lobby but swift check in.
Rooms - 3⭐ - Small and cosy. Clean white sheets. Bathroom average with dirty shower cabin my safe never worked even after reporting the matter. Aircon sufficient.
F & B 4 ⭐- I really enjoyed the breakfast. Great omelettes????. Alacart menu adequate. Beware that bar closes early by 10pm
WIFI - 1⭐ - very slow and erratic
Pool ????????‍♀️- 1⭐- very cold and not well maintained
Gym ????‍♀- 1⭐- tiny and not equipped
Location - 5⭐ close to CBD and airport
Price-5⭐-Good value for money

CRESTA LODGE Responsable

20/10/2023 à 13:06

Thank you for the extensive review. We have taken note of your comments and corrective measures will be put in place. We hope to see you again soon. Kind Regards

Natalia C.

Visité en octobre 2023

Takura was good service you should add his pay that man shows he loves his job ????

Emmanuel M.

Visité en octobre 2023

Awesome environment

sandra v.

Visité en octobre 2023

I loved the takeaway breakfast....

Collen s.

Visité en octobre 2023

Great place to be

CRESTA LODGE Responsable

05/10/2023 à 12:51

Dear Collen

Thank you for taking the time to complete the survey about your stay at Cresta Lodge Harare. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

We hope to see you at Cresta Lodge Harare again soon!

Kind regards,

Cresta Lodge Harare

Totamirepi T.

Visité en octobre 2023

Fresh meals and friendly staff

Viola N.

Visité en septembre 2023

We enjoyed our meal

Tawanda V.

Visité en septembre 2023

One of the best places to sleep, good service typical of Zimbabwe, and friendly and ever helpful staff

Posh N.

Visité en septembre 2023

Loved the food

Jochen D.

Visité en septembre 2023

Geht… alles in allem aber ok ????

Adilisa B.

Visité en septembre 2023

What a nice place. You should come and see

Brandon H.

Visité en août 2023

Very nice hotel will ask the amenities you could want. The staff are fantastic!

Caroline A.

Visité en août 2023

Exceptional service from all, especially front desk. Loved the rooms and more especially the food!

Simbarashe N.

Visité en août 2023

Good

Mohammed-Faosy A.

Visité en août 2023

I love the green and natural environment.

CRESTA LODGE Responsable

21/08/2023 à 08:14

Dear Mohammed,

Thank you for taking the time to complete the survey about your stay at Cresta Lodge Harare. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

We hope to see you at Cresta Lodge Harare again soon!

Kind regards,

Nyasha

Guest Relations Manager

Cresta Lodge Harare

CRESTA LODGE

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Carte de l'emplacement de l'établissement

Samora Machel Avenue, Eastlea South, Harare, Zimbabwe

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+263 242 487 006