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Avis TROUTBECK RESORT Troutbeck
Avis des membres sur TROUTBECK RESORT
4/5
31 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Btw, I went there in May 2017 and to be honest the restaurant was not the best. Don’t know if there is any improvement now.
Very disappointed
It was windy and cold and we wanted to eat lunch after a four hour drive and go to our stay.
The hotel had some conference going on and they didn’t let us sit anywhere indoor and we had to sit out in cold and wind uncomfortably waiting for food.
After 45 minutes the food arrived and it was pathetic. The chicken sandwich was sad and looked stale. The vegetable pasta was just pasta and cheese with a hint of onion and tomato. I would give them a 1 out of 10 on customer service and food.
I won’t recommend this place .
We ordered rump steak medium rare.
I think we got a very thin piece of brisket very well done!!
We sent it back, 3 of us, and asked for rare steak.
It came back better cooked, but awful thin tough meat on top of frozen vegetables.
We maybe had a third of the food on our plate as we were so hungry and sent the rest back to the kitchen.
We were discounted with one meal off the bill.
It was very overpriced and extremely disappointing.
The staff were great and very apologetic.
We will never go there again!!!!
It is unbelivable
The only problem is the reservations, are true nightmares, plus the last time i wanted to book they said there where no family rooms in the hotel, but a couple of months back i was able to book one family room.
Also they dont have proper reservation systems, or have and are dated, they need payment prior to arrival, which is difficult, given the remote location
Improve this and it will be perfect
The workers are so friendly and warm. We were welcomed by one staff member called Trevis, and he would regularly check on us to see if we were comfortable.
The rooms have been upgraded, with modern showers and other accessories. The electric blankets ???? are always the icing of the room experience.
Wonderful scenic views of the mountains from our room made the experience Wonderful.