TRAVELODGE BY WYNDHAM NEW ORLEANS WEST HARVEY HOTEL *
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Le Travelodge by Wyndham New Orleans West Harvey Hotel est un hôtel 2 étoiles situé à proximité de la route 90, à Harvey, en Louisiane. Il se trouve à 11,3 km de Jackson Square et à 12 km de Bourbon Street, dans le quartier français de La Nouvelle-Orléans. Les chambres standards de l'hôtel sont équipées d'une connexion Wi-Fi gratuite et d'une télévision. Certaines chambres comprennent également un four à micro-ondes, un mini-frigo, une cafetière et un coin salon avec canapé. Les enfants de moins de 17 ans peuvent séjourner gratuitement dans l'hôtel. Le petit-déjeuner et le parking sont gratuits. L'établissement dispose également d'un bain à remous, d'un jardin paysager et de trois piscines extérieures ouvertes en saison. Un centre d'affaires est également disponible. Le Wi-Fi et le parking sont gratuits. L'hôtel est accessible aux personnes à mobilité réduite.
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When I say, this is the nastiest filthiest room I have ever seen I am not exaggerating. The air conditioner did not work and the room had not been cleaned. The bathroom was filthy. It stunk so bad in the room that I had to go buy Lysol and air freshener to even be able to stay there, I went to the front desk to tell them that the air conditioner wasn’t working and that the room was dirty. Oh, and the clerk would not answer the phone. When I got to the front desk, the clerk was standing outside, smoking a cigarette with some man and she would not come inside until she was finished smoking the cigarette so I had to wait. I informed her that the air conditioner didn’t work, and that the room was dirty, she said well there’s nothing I can do about it. She refused to call a manager. She told me that she would call maintenance. I told her OK I’ll wait while you do that. She goes in another room and comes back and says the man said that the air conditioner works so , she couldn’t move me or give me a refund I said I have no reason to lie about the air conditioner or not working she said the maintenance man had no reason to lie about it. Therefore I was the liar. She was very rude. I didn’t have the money to get another room because they wouldn’t give me a refund so I had to stay there , worst night of my life. I called Customer Support to see if they could help me and they didn’t. I just got an email yesterday from management and they said that they could give me 20% off the room because the maintenance man Said the air conditioner worked so they couldn’t refund me. Therefore calling a liar again. The White girl with the cornrows does it need to work in hospitality. If I were you, I wouldn’t even think about staying here. While I was in the lobby two other customers came into complain, so it wasn’t just my room. The whole place is just a dump with bad employees.