Avis THE REMINGTON SUITE HOTEL & SPA Shreveport - Bossier City

Incredibly nice boutique hotel with easy access to dining and the gaming tables.

Service is top-notch. Everything from the front desk to valet. The latter even helped get my bags from my room to my car after I left for a meeting, and checked in to make sure I had coffee or a piece of fruit to start my day. Super nice crew there.

The interior has a very cool vibe. The rooms themselves need a bit of a refresh (paint, stained faucets and hard water marked sinks, and the tub is a no-go for me ????). But overall, still seemed clean.

Only real complaint was the noise. They have hardwood or tiled floors, even in the rooms, so I listened to high heels clacking a floor above me late into the night. Ear plugs helped though.

Spa is absolutely amazing! Wren and Jessica are ABSOLUTELY the best! Free drink with massages and pool/ hot tub to enjoy before or after. Hidden gem in Shreveport!!!!

This location is amazing. Beautiful carpentry work, trim, style. So freaking sweet. Awesome place
Next time I’m taking tons of pics.

Expectations were low based on past reviews. The hotel itself is beautiful on the inside & very clean. I kind of enjoyed my stay here. The bed was comfortable and the massage spa was absolutely amazing. The room itself didn’t have much sound proofing, you could hear a light switch get turned on in the neighboring suites just to paint a picture of what to expect.

There was an issue where my car was grabbed by valet when I didn’t ask for it and they said they got the room numbers mixed up. I’ve never experienced that after using probably hundreds of valet services. I would not recommend using the valet services if you’re on a schedule as often times there was no one at the front desk.

I did pick up on some prejudice vibes from the front desk staff. I mean, they checked me into the John Audubon suite (an ornithologist also known for his anti abolitionist/slave owning efforts) where I was greeted by a vase of cotton. I was often asked if I was checking out early or even ignored all together when seeking assistance from the front desk so I tried to minimize those interactions as much as possible.

Margaritaville is not far from this location and a much better experience if you’re seeking comfort, amenities, & diversity.

Best of shreveport

Felt just like home!

The Remington is gorgeous!!! (It’s definitely too pretty for what we dealt with) When we booked the Remington there was a different girl there not the one that’s there now. We booked the ballroom ceremony with rooftop reception, cash bar, drink package, bartender, the American tower garage for the day, bridal suite, men’s locker room. We paid off our Venue in March of 2022Never knew that event coordinators had changed was never contacted by the new one I had to contact the hotel and was made aware therewell we were still too far out to go over seating and setup stuff.. so we made an appointment to go this March to get that arranged. When I got there the new event coordinator asked me if I wanted to go upstairs and see everything we sit down to finally go over floor plans even though she knew nothing about our wedding and didn’t even try to know what we wanted and she says oh by the way you owe like 500-600 more dollars… I said no we’ve been paid off for a year now. “Oh we now require a police officer at all events and he’s $300 and there wasn’t a cleaning charge on the original contract” I asked when the police officer requirement began and she said some time in 2022. I was fine with having one there but what I wasn’t fine with this was incorporated after already having paid off and my original contract was now gone and changed to this one. we were NEVER notified!!!! We paid it and moved on. So now wedding week! She said that she would be at our rehearsal which was Saturday as long as she didn’t have any events come up that day but at the time no events were scheduled nor did any become scheduled so she was available, then she said she would be there… 15 mins before our rehearsal time she said she was with a client and wouldn’t be able to make it. I had to call and ask her what on earth we were suppose to do then because we had no clue we’re new to this! She said timing the bridal party and that was about it and she would be there Sunday to help the dj with my music and cue us in.. LUCKILY my photographer was there. Because the Remington is going under so much construction on their 5th floor the bridal suite and locker rooms were no longer available. Was told we would have to pay for rooms and it wasn’t guaranteed that we would be able to get in there. Some how we were able to get the Spa locker room for the girls and had to buy a room for the guys to get ready in…. We arrived at 10 because that’s when we were allowed to start getting ready. The man at the lobby desk was a complete douche! We needed a cart for us to haul up our decorations we were told we couldn’t have it because it was for guest only. The garage was closed so we had to park on the street. Apparently instead of the day they changed to an hour prior and an hour after for opening and closing and it wasn’t his problem HA. The event coordinator said she was going to be at the hotel at 11 to let us into the spa she didn’t show up until 1:30! We had to have someone else open it up. Luckily my new MIL came in clutch and got the GM to let us use the music garage for the guys who were coming at 2 . Then at 3 everyone else should use the garage we paid for… the garage didn’t up until 345 the wedding is at 4…. Half our guest missed the ceremony because they were driving all over downtown trying to find parking… the coordinator didn’t cue anything my photographer and mil did ALL the work that someone who was suppose to be getting paid to do!! While she’s MIA.
Reception started went great! We had the place from 4-8 at 715ish my decorator asked if she could start packing the decorations up because people were leaving Absolutely! I had 12 linens that the decorator put on the tables herself. The coordinator had 1 in her arms throwing a fit saying it was hers. It wasn’t she wasn’t even there when they went on and my MIL had to put the ones on the tables that we rented from the Remington….. the coordinator got into it with my decorating vendor and her girls for cleaning up and taking what was THEIRS!

I am a former resident of Shreveport and always wanted to experience this hotel. The lobby is spacious and rich with historic beauty. The staff at check in, valet and bar could not be more friendly and helpful. The suite is huge, but very dated and this the disappointment. The mattress was very comfortable. The room smelled smoky and the bathroom is sooo dated! I was afraid to fell crawling into the high bathtub to shower. The towels are thin and the tollet paper thin and cheap. I hate hotels that do not use thirsty towels and use cheap tissue.

This hotel was different but a good different. We got a vip suite and fell in love with all the interior design!
The only thing was weird was the parking?
Still don't know were your supposed to park if you don't valet. But you'd probably want to valet park anyway.

My experience was great. Outstanding customer service.

Best place to stay in Shreveport hands down. I stay here monthly for work & the staff and I are on a first name basis. Chris, Jett, and Lewis will bend over backwards to make sure you’ve got everything you need. Valet service is exceptional and affordable. There’s a little bar downstairs if you need a drink. They even have a full service boutique salon & spa with massage & Hydrafacial! I’ve had both & they are fantastic. Housekeeping is by request, but that’s totally fine with me. The rooms are all themed differently in a chic boutique style & they’re all beautiful. Very comfortable beds. I’ve stayed in about all of them, and I do have my favorites now! Most rooms I’ve stayed in have either shower/tub combo or both. The penthouse jacuzzis are my favorite! All rooms I’ve stayed in have a mini fridge. I believe most had a microwave. No room service because there is no kitchen, but the staff is so helpful with dinner recommendations. Also, the penthouse is so affordable, I highly recommend you splurge! It’s worth it. The views are beautiful. Coffee & snacks are available in the morning. No full service breakfast. All rooms have smart TVs which I prefer so I can login and watch Netflix. Wifi can be spotty in some of the rooms but 4th floor & lobby have good connections. Overall beautiful hotel & I highly recommend it for your trip to Shreveport!

The hotel itself is beautiful! I’m local and I’d never stayed here so my wife & I booked a room for my birthday. She called in advance & spoke with the staff about accommodations but everything was different when we got there.. we were told we could get in the pool but when we arrived they said it’s only for spa guests. The website also says you could rent access to the rooftop for a private dinner but when we arrived, they told us they didn’t have a restaurant. I’m not sure if it was a race thing or a sexuality thing but we didn’t feel very welcomed by the staff at all. I don’t think it was worth the money; I won’t be back.

For what you pay go to Holiday Inn Downtown.....First they checked us into someone else's room which I find crazy because the front desk takes you to your room...2nd hotel staff tells different information at every call to make me question if my phone voice vs my appearance Is a problem....I booked because of the pool and decor..pool is only for spa guest not hotel guest even though I asked several times on the phone....the decor is old painted furniture and plastic wall sidings....it's an old place with 10dollar repairs...looks good from far way but up close its not worth the 300 a night..

Locals (recent) to the area and we'd never heard of the The Remington until I did some browsing for a place where my husband and I could go for a couples massage.
The massage was lovely, the staff was kind and welcoming. We enjoyed our experience very much.
Although we didn't stay the night we did take get to take a tour of the hotel and we absolutely loved it. It really is a hidden gem. The rooms were beautiful even considering that they aren't "luxury".
The property makes for a great venue with their banquet room near the roof top.
I will definitely be recommending this place to family and friends.
I understand not everyone can afford their prices but I'd much rather spend my money here than at the other hotels which are crowded with people doing who knows what.

loved the rooms and service
staff very friendly and helpful
valet is a much!

In addition to being a great venue for an event, the rooms were very well appointed and very comfortable. The minor issue we encountered was resolved immediately by friendly and attentive staff. Will stay there next time we visit Shreveport.

Really helpful staff. They bring your luggage to room and vale the car. Beautiful old building. Rooms are big and comfortable. There is some construction but did not hear anyone working.
No real breakfast. Few items like cereal.

Love this place

I used to work there the management is scatter brained and very two faced I wouldn't recommend staying there the rooms are way over priced and there's not much to eat around there and the spa what spa

We were there 3/23-3/25 with special needs - some unexpected - and the helpful kindness of the staff was incredible. Thank you Remington!