BALLY' SHREVEPORT

Had fun and won a little bit and really enjoyed ourselves last night and this morning

Awesome!!!!

I visited my cos workers friends are workers

It started out terrible trying to make weekend arrangements & sign up for a players card. I tried to speak with management but she was out for the day. She did return my call & didnt seem to care or offer any further assistance. The customer service was so bad I even called corporate, thinking this cannot be how a company this big manages thier properties. A week later corporate calls & assures me management would reach out to me b4 arrival our arrival. Never happened. Checkin was crazy. They charged our card an extra $50 vs internet confirmation. No explanation. The rooms was disgusting. My husband had bites all over his arm & a few on his face. The food was basic in the resturant. The gambling was even worse. We go to Shreveport LA yearly for a golf tournament (10YRS) If we had to base it on BALLYS experience, we would never return. We Will NEVER return to BALLYS. and neither will other golfers in the crowd. Some rooms was worse than our after seeing pictures. They didnt even have the courtesy to offer a 10% discount or a 5$ player credit. WORST EXPERIENCE we have ever had as a crowd or individual. HORRIBLE HORRIBLE & dont expect any help all the way up the chain of command either. Save yourself the trouble, bug bites, nasty smells, losings, & basic food (we ended up eating elsewhere)

Excellent atmosphere