Avis CONSTANCE TEKOMA RODRIGUES Anse Ally

Nous avons séjourné au Tekoma du 24 au 30 septembre.
Jamais je ne me suis senti aussi proche du paradis .
Magnifique hôtel avec ses bungalows posés a flanc de colline devant une des plus belles plages de Rodrigues .
Le personnel est proche de la perfection !
L accueil,le professionalisme du personnel ,le restaurant,la chambre ....juste magnifique
Un hôtel de haut standing qui garde l'esprit de Rodrigues
A conseiller !

By far the best holiday I have ever had, staff were helpful and friendly and went well and beyond for us. Room was gorgeous and the beach was the best in Rodrigues and I had it all to myself. The trails along the coast are well worth hiking along to discover hidden gems.

Nous avons séjourné à l’hôtel Tekoma du 2 septembre au 14 septembre 2024 ,c’est un superbe hôtel face à la mer les chambres sous forme de bungalow sont magnifiques ( nous avons tout particulièrement apprécié la douche extérieure) l’ensemble du personnel est adorable , aux petits soins pour nous
( le directeur, le chef cuisinier, les serveurs , le service de chambre , et l’accueil) nous avons vécu une expérience inoubliable car tout le personnel est charmant et toujours prêt à partager l’amour de leur île ..
le chef nous propose une cuisine raffinée variée avec des produits locaux et n’hésite pas à sortir de sa cuisine pour partager avec les vacanciers .. une mention toute particulière pour kelvin et Christoph pour leur bonne humeur sans oublier le sourire permanent de toute l’équipe
Georges & Muriel

Nous avons passé un incroyable séjour au Constance Tekoma.
10 jours dans l'hôtel avec la plus jolie vue de l'île sans aucun doute !
Les repas sont variés et vraiment très bons, le mixe entre buffet pour les entrées, mais plats et desserts à la carte, fonctionne vraiment bien (je déteste les buffets habituellement).
La carte des vins est vraiment complète et d'une belle qualité.
L'endroit est magnifique, les maisons sont très belles et très agréables, très propres et spacieuses.
Merci au directeur qui prend soin de venir interroger les clients pour voir si tout va bien et poser quelques questions, c'est vraiment appréciable !
Le meilleur pour la fin : nous avons l'habitude de voyager pas mal, mais nous garderons des souvenirs très touchants de chaque membre du personnel tant ils sont tous sympathiques, professionnels, d'une gentillesse et d'une chaleur humaine incroyable.
Sofia, Kelvyn, Mickael, Nigel, Hélène, Christine, Christoph, Claire, Juliana, Giovanni.. nous en oublions forcément ! Votre direction a de la chance d'avoir une équipe aussi agréable que la vôtre, vous êtes le vrai point fort du Constance Tekoma, et tous les moments d'échanges que nous avons partagé avec vous étaient vraiment des petites Cerises sur le gâteau :)
Merci à tous d'avoir embelli notre séjour à Rodrigues grâce à votre accueil et à vos sourires !
Adeline & Steph

Venus pour déjeuner, les plats sont chers et pas assez bons pour leur prix. Pas beaucoup de goût, manque de cuisson... Plutôt bof. Le lieu et les serveur.euses sont charmant.es

Hotel de luxe qui tient ses promesses.

A pesar de enclave majestuoso, deberia mejorarse completamente el servicio del restaurante. No se puede estar en la mesa esperando la carta mas de 20 minutos, sino que deberian entregarla al sentarte. Ademas un wi-fi penoso.No aconsejo ve ir a este hotel

Nous avons adoré le personnel très sympathique, aimable et zen, la beauté des paysages, et l’ambiance unique du lieu. Chaudemant recommandé!
À savoir, beaucoup de vent tout les jours, partout, en cette saison (août). Pour quelques jours c’était ok et ça faisait partie de l’expérience :) mais il faut prévoir un bon coupe vent!

Good experience
Clean room
View panoramic
Spa massage good therapists
Mr Dario was very welcoming
Food excellent
However a better communication is required between staffs and residents
Try the happy hour #polkabebe

Luckily we stayed only two nights in this joke of a hotel which is run by clowns!
Don’t believe in positive reviews! The staff is unprofessional,lazy and rude!
They will ignore you on a daily basis!
The beach is used by people who are obviously not guests but walkers, someone mentioned they couldn’t use the sun bed because of them, we experienced exactly the same!
Filthy rooms.
Overall terrible experience!

Das Hotel hätte eigentlich gutes Potenzial.
Wenn nur leider nicht dieser grottenschlechte Service wäre. Wir haben die letzten 9 Tage hier verbracht und wollten eigentlich darüber hinwegsehen, dass der Service extrem langsam und inkompetent ist (man wartet gut und gerne mal 30 - 40 Minuten auf eine Vorspeise oder ein Bier, wenn dieses nicht ganz vergessen geht;
es gibt eine Poolbar, die von 10 - 18 Uhr bedient sein sollte, ist sie natürlich aber nicht). Aber die Erfahrung des letzten Abends hat uns nun doch dazu veranlasst, diese Rezension zu verfassen. Wir hatten uns einen romantischen letzten Honeymoon Abend vorgestellt und vorbestellt, der jedoch im Desaster geendet hat. Einerseits hatten wir extra dafür einen speziellen Hauptgang vorbestellt (bereits mehrere Tage im Voraus), welcher dann aber nicht serviert werden konnte (Gründe wurden uns keine genannt). Auf den normalen Hauptgang durften wir dann über 1 Stunde warten und dieser wurde dann auch noch kalt serviert.
Eigentlich sehr schade.

Belle place
Je connais pas l hôtel

Cadre de rêve. Chambre spacieuse à 30 mètres de la plage, personnel souriant aux petits soins, bonne cuisine avec des assiettes joliment présentées.
Aucun point négatif, que du bonheur et du rêve réalisé

The room was FULL OF ANTS! And no, this is not because Rodrigues is a tropical island, it’s because of poorly finished room, there are gaps everywhere,so ants are coming in from the gaps around the switches for example!I woke up one morning just to see my cup which I left the night before on the bed cabinet full of ants.
Every time I wanted to pour water I had to check if ants are in my cup or the glass.
Bathroom was also full of mould.
There is no iron?! You have to pay to use the iron?!I’ve never seen that before in any hotel in my life!
The service is rude, unfriendly and dismissive.Completely unprofessional.
One day I asked if someone could bring a bottle of water to the room, a guy knocked on the door, he could be anyone, no uniform, no name tag, he started to point at the empty bottle placed on the room cabinet shouting: there, there! I was upset and I asked him if he want the empty bottle, but he kept shouting “there”! He didn’t want to give me a full bottle until I gave him the empty one, but even if the language is the problem there is polite way to ask for something.He didn’t say thank you or bye.I was thinking, did I really pay for all this?!
Breakfast was terrible, full of flies and bird poo on the chairs, I understand that no one can’t stop the birds of coming in and I don’t mind the birds,I mind staff not cleaning the bird poo from the chairs and table!
Dinner was chaotic and slow and staff was more interested in guests who tipped them, no one has ever approached me with a smile, they were consistently rude!
Is staff selective in their customer service approach? Obviously yes because I didn’t experience anything positive reviews claim to!
One day I wanted to use the sun loungers but they were taken by trespassers,none of those people were guests of the resort?I took my towel and sit down on the beach, yet fisherman casually walked through the hotel grounds and decided to fish right in front of me?! I don’t mind people fishing,but of the whole long beach does he really have to fish where the hotel is?!?
Every morning staff was shouting and gathering around laundry room I guess, and as you are passing by they are starring at you like you are disturbing them!
Swimming pool was disgustingly dirty, grease was floating over the top of it.

I wish i could give minus zero stars!

Since my review was removed, I don’t mind post it again just to warn other potential guests.Please read carefully.

We wanted to like this hotel so bad but unfortunately it didn’t meet our expectations.
We could see that management kept repeating themselves in their responses to critique reviews, saying that they are taking their feedback seriously and how they are going to rectify all the issues, but in reality nothing has been done.
Service is non existent, slow, disinterested, mostly rude and treat guests like a nuisance.
There is no use of common sense and basic social skills.
Obviously some members of the staff speaks only French and that’s fine, but it’s not fine when they behave like they are deaf when other language speaker ask something, there are polite ways to show that you don’t speak the language other then ignoring paying guests.
The food was below mediocre.
Breakfast consisted of some sort of a buffet and omelettes, scrambled eggs and pancake you can order.
Be ready for a long wait for your omelet and for example if you ordered pancakes with honey,there is a high probability you will be brought a chocolate one with a thinest layer ever imaginable.
Breakfast always looked like a mishmash of food from the day before, poorly covered and surrounded by flies.
Olives were placed in rusty jars,they looked and tasted like they have been there forever, there was a stale bread and finally hot food that is never topped up- when is gone is gone, if you are not first one for breakfast you will find leftovers or nothing at all.
Dinner is a set menu and if you are lucky your three course meal will arrive within 2 hours.
Water,which is free for breakfast and you are entitled for complimentary bottle daily, will miraculously get a price in the evening for dinner, which is a common practice in Mauritius.
Be ready to receive weirdest request ever on the checkout.
Someone who is supposed to be manager called Kunal will ask you to tip employers by dropping a cash in something that looks like a donation box.
We never ever experienced something like that in any of our trips across the world.
To tip employers for their lack of everything, including the common sense?No thank you.
Be aware that anyone can visit, stay, walk and fish on the hotels part of the beach.
Also be aware that hotel premises are not gated, fenced and that security is rarely present, even when he was,he never checked who is entering or leaving the car park, so literally everyone could drive in and enter the hotel area.
There is underlying racism towards non white guests, which is unfortunately something common we noticed in Mauritius.
You can sense tension in the air, different treatment towards non white guests,which makes you feel unsettled and you can hardly enjoy your meal.
Our orders at the table had often being ignored and we had to ask staff for drink/food more than once every day during breakfast or dinner.
Staff members never made an eye contact when they spoke to us, they are just looking through us making a zero effort to provide decent minimal customer service and human interaction.
It’s so sad to see and experience something like that in this stone age, especially in hospitality setting, especially after all struggles Covid brought to tourist sector.
We experienced zero customer service and zero friendliness in this, so I am not quite sure what other reviewers are talking about.
Only positives is the location, exterior and interior of the rooms, beautiful beach and three friendly dogs.
As I said, we wanted to like this place so much and we booked it based on the look of it and positive reviews but unfortunately we experienced a massive let down caused purely by human factor.
EDIT: Again, management response to my review is absolutely the same repetitive reply they use for all negative reviews.
This establishment clearly doesn’t care about their guests,they are only after your money, and as I said, once you are there you will receive nothing but disrespect.
After everything I pointed out they even dare to ask me to give them another chance.

Très bon accueil, reposant.service et cuisine ok,chambre au top

Actuellement en vacances à Rodrigues . Nous sommes passés à cet hôtel cet après-midi pour rėserver pour un moment exceptionnel : demain c mon anniversaire et nous voulions dėjeuner au restaurant gastronomique, profiter d'un massage et de la piscine. A la rėception un simple accueil pas digne d'un 4 étoiles et grosse déception pour nous car impossible d'avoir de prestations pour une journée et précision interdit de profiter de la piscine même en consommant !!!!! Nous ne conseillons pas cet hôtel ! Personnel à l'accueil pas à la hauteur du standing prėtendu !

Siamo arrivati con delle aspettative abbastanza modeste, siamo su un'isola abbastanza al di fuori delle rotte turistiche con una limitata offerta di strutture di livello, ma siamo stati davvero contenti e sorpresi da questo piccolo e gradevole resort.
Personale gentilissimo, camera luminosa e confortevole nella sua semplicità, tranquillità totale sulla spiaggia a disposizione dell'hotel, dove abbiamo fatto delle lunghe passeggiate.
Ottima la ristorazione, piatti anche ben presentati e con una scelta adeguata, nella norma la colazione.
Abbiamo davvero apprezzato la tranquillità del luogo, e la bellezza del paesaggio, un mare dalle mille sfumature di blu.
Ci è piaciuto tutto e ci torneremmo volentieri.

One of the best

Très mauvais accueil ! ! Nous nous sommes présenté à l'hôtel pour avoir une chambre... nous demandons les tarifs, qu'on refuse de nous donner ! La responsable n'a même pas daigné nous adresser un regard ! Il faut réserver pour connaître le prix, nous dit-on... ??? Bah biensur ! Nous avons fait demi-tour.

The best Hotel to visit at Rodrigues❤
Was there for my honeymoon and got the best service ever from all staffs at Tekoma.
Food was excellent☺
Great place to enjoy and relax with your loved one????
Superb service ????
Well maintained and clean room????
Highly recommended????

Magnifique hôtel l’hébergement en bungalow individuel une vue magnifique.

Nice place

Hervorragend. Es ist eine architektonische Perle. Einfach wunderbar. Sehr geschmackvoll. Freundliches, hilfsbereites Personal. Phantasievolle, sehr gute Küche . Sehr gutes, vielseitiges Frühstücksbuffet.

Stunning hotel!!!! Great staff and service!!! Excellent food!!!! Perfect location-will definitely return! Thank you????????????

Geniale

Cool room. Friendly staff

Nice hotel.
Beach is awesome.
Stress free lifestyle.

Un super hotel avec vue sur mer. Nous y avons passé 5jours, les plats concoctés par le chef sont excellents, le personnel est à l’écoute et aux petits soins avec les clients. La chambre est spacieuse et confortable.
Si vous cherchez un endroit calme pour se reposer c’est l’endroit idéal !
Nous avons passé un très bon séjour en couple, je recommande cet hotel.

Smiles you wouldn't forget! Genuineness in the most subtle way. Thank you Linley and Nigel !