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Avis GOLDEN BAY Dekhelia

Avis des membres sur GOLDEN BAY

4.6/5
34 avis
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Filipe C.
Filipe C.
Visité en novembre 2023
Very nice hotel!
GOLDEN BAY
GOLDEN BAY Responsable
19/11/2023 à 09:16
Dear Filipe Correia, thank you for your feedback! It is much appreciated. Wishing you a cozy winter ahead! Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Sv M.
Sv M.
Visité en novembre 2023
Nice hotel at the beach with very nice,service.
GOLDEN BAY
GOLDEN BAY Responsable
18/11/2023 à 11:30
Dear Sv Mark, thank you for sharing your holiday experience with us! We are happy to hear that you enjoyed your stay by our shores. Wishing you all the best and hope to have another opportunity to welcome you back next season for another memorable stay. Kind regards, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Gavin S.
Gavin S.
Visité en novembre 2023
We went to the hotel to celebrate my birthday and buying a new house - as a treat we booked an upgraded suite with a private jacuzzi paying €330 for the room and half board (breakfast / dinner).
Upon checking in the staff were very friendly and welcoming however the fiddly stylus/pad way of entering my details was frustrating and got things off to a shaky start. When we got to the room all seemed nice, the AC was on and the room was cool. Our first stop was the balcony to see the jacuzzi which we were excited about. We promptly donned our swim gear and climbed in - we quickly noticed that the positioning of the suite / balcony means that every other guest in the hotel looks down on the jacuzzi but we got settled in to chill out for a while.
The nozzles were needle like and quickly became uncomfortable with no way to adjust or reduce the pressure. After 20 minutes we decided it was time for dinner and my partner climbed out. As soon as he stepped on the tiles he slipped and fell onto the stair case resulting in quite a substantial bruise on his back and arm. Had this been an older person or had he fallen away from the steps this could have resulted in a serious injury.
He took a couple of pain killers and went down for the dinner which was a buffet - nothing special for a 5 star hotel but nice staff and a good house wine made up for the moderate food.
The bed was large and quite comfortable though the odd choice to have a large glass panel in front of the bathroom wall meant when we got up in the night to use the facilities a glaring light woke us up and there was no ambient light to guide the way without putting the lights on.
The decor of the room was a bit dated and the bathroom had caulk filled holes where previous fittings had been removed. The mirror was tarnished and gave quite a poor impression - a good hotel dropping the standard over time.
Breakfast was another buffet which was as expected with normal breakfast buffet items and friendly staff who promptly cleared the used dishes.
All in all I was unimpressed with the hotel and feel it is over priced for the services provided. I did message the hotel to inform them of the injury and potentially dangerous arrangement with the jacuzzi (some rougher tiles or mats are urgently required) but without a response or any indication that they would look into the health and safety concerns highlighted. We won’t return but I have no doubt the local papers will eventually carry a story about someone having a serious injury as a result of the hotels negligent attitude towards safety.
GOLDEN BAY
GOLDEN BAY Responsable
17/11/2023 à 12:52
Dear valued guest,

Greetings from all of us here in Golden Bay Beach Hotel and thank you for sharing your holiday experience with us.
We regret to hear that you didn't find our hotel up to your standards.
In response to the situation that you described in your review, we would like to point out that you did not report about the incident while you were staying with us, and as well upon check out - you did not notify anyone about what happened- neither reception team nor any manager of the hotel were aware of it.
In addition, we would like to point that our Junior Suite Rooms with Private Jacuzzi are popular between our beloved customers and no incidents were recorded with regards to the safety part. This can be checked by the feedbacks we receive on our online platform daily.
We wish you a cozy autumn and warm winter ahead.
Sincerely, Anastasia Rumjanceva Guest Relations Manager
guestrelations@goldenbay.com.cy
Michael M.
Michael M.
Visité en novembre 2023
Not now later in the week
GOLDEN BAY
GOLDEN BAY Responsable
13/11/2023 à 09:47
Dear Michael Marshall, thank you for sharing your holiday experience with us. It is much appreciated. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Siillva
Siillva
Visité en novembre 2023
Really Good Hotel! Book all inklusiv junior suite. Everything was great, food, Entertainment and the View. Only thing that could of been better was the Room wasn’t as clean as you expected for a 5 star. The balcony had residues from cigaretes from day one till the last day never got cleaned. But the rest everything was perfect especially the service
Martin E.
Martin E.
Visité en novembre 2023
tolle, saubere Anlage. gutes Essen, mit grosser Auswahl am Buffet.
Leider ist das weibliche Personal nicht so aufmerksam wie das männliche, weswegen man etwas zu oft auf Getränke warten muss.
Nicht mehr das neuste Gebäude, aber sehr gut in Schuss.
GOLDEN BAY
GOLDEN BAY Responsable
24/10/2023 à 14:11
Dear Martin Erni, thank you for your top review! We are thrilled to read that you enjoyed your stay with us and we hope to have another opportunity to welcome you back for another memorable stay. Until then, we remain at any disposal you may need. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Ari S.
Ari S.
Visité en octobre 2023
The staff were very friendly and nice. The service was also very good. You can also eat and drink very well in the hotel. The location of the hotel is also perfect and the rooms were very clean. Only the beds weren't particularly comfortable.
GOLDEN BAY
GOLDEN BAY Responsable
01/11/2023 à 09:29
Dear Ari S, Thank you for your top review! We are incredibly pleased to see that your stay in our hotel left behind only positive emotions. We look forward greeting you not in the distant future! Kind regards, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Areeg S.
Areeg S.
Visité en octobre 2023
The hotel, the staff, the services, the cleaning, the restaurants, the food, and the transportation to the place were wonderful.

I like my stay there as everything was perfect.

I like the existence of an iron and iron table in the room, which is considered something that is very rare to find in hotels.

I like that the hotel very close to many souvenir shops, supermarkets, restaurants, and bus stops.

Thank you for making my stay comfortable.
GOLDEN BAY
GOLDEN BAY Responsable
01/11/2023 à 09:30
Dear Areeg Samir, thank you for your top score and for sharing such a detailed review on our online platform. We will be waiting for you not in the distant future for another memorable stay! Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Jeff W.
Jeff W.
Visité en octobre 2023
Outstanding! What can I say that has not already been said by other happy reviews. This was my first vacation for nearly 7 years and I loved every part of it. The team working there are wonderful. I mean whether its the reception, the restaurant areas, the bars, the pools, the spa - everyone was so helpful and friendly it was wonderful. I have never actually been to a place before where ALL of the staff were happy and seemed genuinely happy to work there with customers - really, a great example and made this place very special.

Pools were great, Kids club (especially Viktoria who ran the club) was excellent. Food was too good (I may have put on a few pounds, what can I say) and the themed nights in the restaurant were great. Spa was wonderful and gym was well kitted out for all activities.

I was actually a little worried as I have been reading so much about sun bed wars at hotels, but this is 100% covered here so this is totally avoided. Not a single sun bed incident happened and everyone was relaxed and happy. They have this issue solved for everyone.

One last thing worth noting is that there are tea / coffee making facilities in the room and there is also a fridge. With so many supermarkets opposite open late, you can stock up if you just want to chill on your balcony in the evening with a beer or a hot drink with no issue. Really, they have thought of everything.
GOLDEN BAY
GOLDEN BAY Responsable
26/10/2023 à 11:25
Dear Mr.Jeff Walsh, Sunny greetings from all of us here in Golden Bay Beach Hotel and thank you for sharing such a detailed review on our online platform! We are thrilled to see that you enjoyed every single aspect of our holiday! Rest assured it will be passed to our team and management to put a smile on their faces! We wish you a very warm and cozy fall ahead and truly hope to have another opportunity to welcome you back next season for another memorable stay. Until then, we remain at any disposal you may need. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Tina
Tina
Visité en octobre 2023
Uns hat es sehr gut gefallen! Das Hotel liegt direkt am sehr gepflegten Strand, was uns enorm wichtig bei der Buchung war.
Es ist zwar schon etwas in die Jahre gekommen, aber wir fanden es in Ordnung.
Das Personal war stets freundlich. Wir haben die Abende an der Bar sehr genossen! Auch das Essen war sehr lecker und abwechslungsreich.
Die Umgebung ist eher ruhig aber mit dem Bus ist man schnell in Larnaka.
GOLDEN BAY
GOLDEN BAY Responsable
20/10/2023 à 17:34
!Dear Tina, thank you for your top review! We are thrilled to read that you enjoyed your stay with us and we truly hope to have another opportunity to welcome you back not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Kyriacos K.
Kyriacos K.
Visité en octobre 2023
Very nice and clean hotel. The service is excellent and the location super.
GOLDEN BAY
GOLDEN BAY Responsable
15/10/2023 à 11:39
Dear Kyriacos Kyriacou, thank you for your top review! We hope to have another opportunity to welcome you back for another memorable stay. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Helen K.
Helen K.
Visité en octobre 2023
We visited a beautiful and quiet area. It was peaceful and relaxing
GOLDEN BAY
GOLDEN BAY Responsable
12/10/2023 à 15:40
Dear Helen Katsouris, thank you for your top review! We wish you a pleasant autumn ahead and hope to have another opportunity to welcome you back not in the distant future. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Eizer L.
Eizer L.
Visité en octobre 2023
The Front Desk, I think "Ann" (and Arina) where so helpful to us
She want out her way to help us out, so nice of her!
And btw thanks Anna as well
GOLDEN BAY
GOLDEN BAY Responsable
12/10/2023 à 15:41
Dear Eizer Leizer, thank you for your top review! It is much appreciated! And thank you for special mention towards our reception team, who make your stay memorable. We'll forward your kind words to them! Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
David G.
David G.
Visité en octobre 2023
Had a great time, all staff were extremely helpful.
GOLDEN BAY
GOLDEN BAY Responsable
02/10/2023 à 13:38
Dear Mr.David Green, Thank you for your top rating! It is much appreciated! Wishing you a cozy autumn ahead and hope to welcome you back not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
András L.
András L.
Visité en octobre 2023
Gyönyörű, nagy szobák. Kiváló tisztaság. Nagyon jó konyha, a kedvencünk a Petrino tematikus taverna. Negyedjére voltunk, szerintem minden évben fogunk menni.
A tengerpartja rendszeresen karbantartott, igényes.
A személyzet nagyon figyelmes, és kedves.

Beautiful, large rooms. Excellent cleanliness. Very good cuisine, our favorite is the themed tavern Petrino. We were there for the fourth time, I think we will go every year.
Its beach is regularly maintained and demanding.
The staff is very attentive and kind.
GOLDEN BAY
GOLDEN BAY Responsable
09/10/2023 à 13:18
Dear Andras Liska, Thank you for sharing such a detailed positive review on our online platform! We are are extremely happy to hear that you enjoyed your stay with us and we hope to have another opportunity to welcome you back once again not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Leszek G.
Leszek G.
Visité en octobre 2023
Polecam
GOLDEN BAY
GOLDEN BAY Responsable
09/10/2023 à 13:21
Dear Leszek Grabowski, thank you for your top review! It is much appreciated! Wishing you a cozy autumn ahead and hope to have another opportunity to welcome you back not in the distant future. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Natascha R.
Natascha R.
Visité en octobre 2023
Ohne etwas zu sagen gab's zum Geburtstag ein Obstteller und eine Flasche Sekt aufs Zimmer das fand ich super nett!!
GOLDEN BAY
GOLDEN BAY Responsable
09/10/2023 à 13:22
Dear Natascha Rauchberger, thank you for your top rating and for such a positive review! We hope you enjoyed your special day during your stay with us! Wishing you all the best and hope to have another opportunity to welcome you back! Kind regards, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Roei G.
Roei G.
Visité en octobre 2023
The hotel has nice rooms and is very clean. The breakfast is great and also the food and beverages at the pool. There is entertainment every evening and a kids club from morning to afternoon. The pool is great and the gym is good and open all day. There is also a small pool with a water slide for kids.
GOLDEN BAY
GOLDEN BAY Responsable
09/10/2023 à 13:34
Dear Roei Goldblat, thank you for sharing your holiday experience with us. We are happy to hear that you enjoyed your stay by our shores. Wishing you all the best and hope to welcome you back not in the distant future. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Jure J.
Jure J.
Visité en septembre 2023
Overall a good hotel, the biggest pluses are amazing food, hotel pool(s) and a 10 m distance to the beach. The huge downside is that the walls are paper thin and the windows bleed sound like crazy, so you can very clearly hear conversations from the adjacent rooms (and even further than that); do not go to this hotel if you’re hoping to get good sleep, there’s noise going on every day beyond midnight and people are inconsiderate and slam doors and talk very loudly at night. I didn’t get a whole lot of rest because of this, and I spent good money and my only available 5 days of the year after an absolute madness of a year. Will not return.
GOLDEN BAY
GOLDEN BAY Responsable
02/10/2023 à 13:40
Dear Mr.Jure Jerebic, Thank you for your review. We regret to hear that you didn't manage to have quiet stay by our shores. Nevertheless, wishing you a cozy autumn ahead and hope to welcome you back not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Andreas H.
Andreas H.
Visité en septembre 2023
Schöne Anlage direkt am Sandstrand. Die Verpflegung ist abwechslungsreich und gut. Das Service Personal am Pool und an der Bar ist manchmal sehr unwillig, das kann einen ganz schön nerven. Die Preise sind wie in Österreich.
GOLDEN BAY
GOLDEN BAY Responsable
30/09/2023 à 11:20
Dear Andreas Hoellmueller, Thank you for your review! It is much appreciated!We have forwarded your comments with regards to the service staff at the pool to our hotel manager and necessary actions will follow. Wishing you a cozy autumn ahead and hope to welcome you back not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Guenter T.
Guenter T.
Visité en septembre 2023
Sehr schönes Hotel in einer eher Ruhigen Umgebung,hat uns sehr gefallen mit wiederkommefekt!
GOLDEN BAY
GOLDEN BAY Responsable
30/09/2023 à 11:19
Dear Guenter Thaler, Thank you for your top rating! It is much appreciated! Wishing you a cozy autumn ahead and hope to welcome you back not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Ofer K.
Ofer K.
Visité en septembre 2023
One of the best resort hotels in Larnaca area. Amazing staff and very good dining options. Rooms are spacious and convenient.
GOLDEN BAY
GOLDEN BAY Responsable
28/09/2023 à 15:39
Dear Ofer Koren, thank you for your top rating! It is much appreciated! Wishing you a cozy autumn ahead and hope to welcome you back not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Elias R.
Elias R.
Visité en septembre 2023
Great hotel quick checked in. Extremely friendly staff. Large rooms, clean.
GOLDEN BAY
GOLDEN BAY Responsable
21/07/2022 à 14:20
Dear Elias Razzouk

Thank you very much for taking the time to leave your amazing rating. It means so much to us that you have enjoyed your stay with us.

We all look forward to seeing you again soon.

Kind regards,

Anastasia Rumjanceva
Guest Relations
guestrelations@goldenbay.com.cy
M. G.
M. G.
Visité en septembre 2023
Hotel grande, que tuvo tiempos mejores. Habitaciones simples para 5 estrellas, encontramos cucarachas en el baño excrementos de palomas en la terraza, en recepción dijeron que eran especies protegidas y poco se podía hacer. Playa muy pequeña para tanta gente no está dimensionada. Zona muy aislada. Restaurante temático griego de calidad. Su categoría seria 4 estrellas y deben de actualizar todo. No es muy recomendable.....................................................................................Large hotel, which had better days. Simple rooms for 5 stars, we found cockroaches in the bathroom, pigeon droppings on the terrace, the reception said they were protected species and there was little that could be done. Very small beach for so many people, it is not sized. Very isolated area. Quality Greek theme restaurant. Their category would be 4 stars and they should update everything. It is not highly recommended
GOLDEN BAY
GOLDEN BAY Responsable
28/09/2023 à 15:44
Dear M. G. C., thank you for your review. We regret to hear about uncomfortable incidents you have faced during your stay with us. Rest assured your feedback was forwarded to our management team here and actions will be taken. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Ekaterina I.
Ekaterina I.
Visité en septembre 2023
Ein tolles Hotel mit direkter Strandlage.
GOLDEN BAY
GOLDEN BAY Responsable
28/09/2023 à 15:38
Dear Ekaterina Iglinskaya, thank you for your top rating! It is much appreciated! Wishing you a cozy autumn ahead and hope to welcome you back not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Alexander K.
Alexander K.
Visité en septembre 2023
Top Service und Qualität.
Very good service, wonderful staff, everything is super. Very good service.
GOLDEN BAY
GOLDEN BAY Responsable
10/11/2021 à 09:28
Dear Alexander Kundenburg,

Thank you very much for taking the time to leave your encouraging rating. It means so much to us that you have enjoyed your stay with us.

We all look forward to seeing you again soon.

Kind regards,

Anastasia Rumjanceva
Guest Relations Officer
guestrelations@goldenbay.com.cy
Cecilia R.
Cecilia R.
Visité en septembre 2023
Amazing experience ! This was my 1st visit to Cyprus. Something happened that could have ruined my holidays and they went beyond to make my stay very pleasant. Felt really very welcomed in Cyprus by all the wonderful staff special thanks to Natalie, Kyriakos and Ann. They really care about their customers. The facilities are lovely with outdoor and indoor swimming pools, spa, beach, restaurants with delicious food. Very child friendly. All the staff is very attentive. Will definitely come back and bring family and friends with me next time.Strongly recommended! One of my best holidays!
GOLDEN BAY
GOLDEN BAY Responsable
28/09/2023 à 15:45
Dear Cecilia Rosa, thank you for your amazing review! We are thrilled to read you warm words towards our team here!! Wishing you all the best and hope to welcome you back not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Simon R.
Simon R.
Visité en septembre 2023
Ma compagne et moi avons eu le plaisir de tester le très copieux petit déjeuner. Nous avons été tout particulièrement bien accueilli par la très sympathique Iliana et nous y retournerons volontiers très prochainement .
GOLDEN BAY
GOLDEN BAY Responsable
28/09/2023 à 15:46
Dear Simon Robin, thank you for your amazing review!! We are extremely happy to hear that you enjoyed your stay with us and we look forward welcoming you back for another memorable stay. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
milene c.
milene c.
Visité en septembre 2023
We had a breakfast at the golden beach hotel. The food was amazing. We were very well welcomed by Iliana, smily and very helpful. We definitely recommend this place, the best is to book an outdoor table . Thanks to her !
GOLDEN BAY
GOLDEN BAY Responsable
28/09/2023 à 15:39
Dear Milene Contardo, thank you for your top rating! It is much appreciated! Wishing you a cozy autumn ahead and hope to welcome you back not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy
Robert P.
Robert P.
Visité en septembre 2023
Tolles hotel mit super Service. Leider hört man bis 23 uhr auf der pool Seite von zwei hotels die live Shows und das teorz ges hlossenen türen. Das ist etwas nervig.
GOLDEN BAY
GOLDEN BAY Responsable
16/09/2023 à 14:06
Dear Robert Panic, thank you for sharing your holiday experience with us. We wish you a cozy autumn ahead and hope to have another opportunity to welcome you back for another memorable stay. Sincerely, Anastasia Rumjanceva Guest Relations Manager guestrelations@goldenbay.com.cy

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