HOTEL PARK PIOLETS MOUNTAIN HOTEL & SPA ^{* * * *}

Good hotel. Nice service. Clean and modern rooms. Good breakfasts.
Close location to the slopes and they even have transfer.
Great option for the price.

We had an excellent seven-night stay for our engagement-moon, booked through a leading skiing travel agency in the UK, and enjoyed what can only be described as a five-star experience from the moment we entered the hotel. A welcome drink – juice, water, or champagne – was a lovely touch, alongside a cosy lobby area perfect for guests to relax in. The location is excellent, with the convenience of an in-house ski hire shop, Viladomat Signature, though the equipment was slightly more worn and slightly pricier than nearby alternatives. Nonetheless, the convenience offset any minor shortcomings.

The hotel boasts excellent Wi-Fi throughout, including the ski room, and offers a convenient mini-van service to the main Soldeu gondola from 08:30 to 17:00. A big shout-out to the driver with long dark hair and Ray-Ban-looking sunglasses (sorry, we didn't get his name). He was always incredibly helpful, jumping out of the mini-van to run over and assist us with carrying our skis and poles, saving us the effort of walking up the stairs from the Gondola station.

The staff across the board, from the front desk to the spa, were friendly and helpful. Our room was immaculate, with a balcony facing the mountains, a Nespresso machine, and L'Occitane toiletries adding to the luxury. The spa was a particular highlight, especially the large jacuzzi, where I found immense relaxation. We also indulged in massages, which were not only reasonably priced but
truly enjoyable, enhancing our overall experience at the hotel.

We enjoyed the hotel's vibrant atmosphere. However, we have some suggestions for the hotel management:

* Consider waiving spa fees for guests staying longer, like us, for seven nights.
* While most staff speak basic English, enhancing their proficiency could improve communication with English-speaking guests.
* More clear labelling of buffet dishes would be appreciated, especially for dietary requirements such as vegetarian or vegan options. For instance, a pot of roasted vegetables unexpectedly contained ham without indication, and clearer labelling would help guests like me, a pescatarian, in making suitable food selections.
* Ensure the plates are thoroughly cleaned. We noticed a few plates near the dessert station had stains on them.

Despite these minor suggestions, our stay was delightful, and we're deeply grateful to all the hotel staff for making our visit
extraordinarily special. We would definitely consider returning to this hotel for future skiing trips in Soldeu. A heartfelt thank you to everyone at the hotel for a memorable engagement-moon!!

Inmejorable experiencia; ubicacion estupenda, desayuno de calidad y por encima de todo un servicio exquisito.El chofer Francisco nos ha prestado un servicio fantastico

I love this hotel, I've now stayed here five times and I'll be back again. The only reason the room lost a star is because it was just way too hot. This was the first time this happened.

It was my wives birthday and they surprised her with a lovely cake in the room and one at dinner. The food is exceptional with an amazing variety to suit the tastes of all.

Дуже гарне місце. Висока орієнтація на клієнта. Персонал підібраний і відданий своїй справі! Чудовий отель та подяка менеджменту ! Повернусь