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Avis SHERWOOD INN Skaneateles
Avis des membres sur SHERWOOD INN
4.5/5
24 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
The staff is incredible. They hustle. For a memorable experience, visit The Sherwood Inn.
We did a small getaway at the Sherwood Inn. Stayed in Room 30. It started with our room having very moldy smell when walking in and receiving odd smells throughout the night. (Don’t stay in room 30) My wife got very sick on our stay and I wanted to shorten our stay by one day to get her back home and out of that room!
I spoke to the manager and she refused to give any money back due to my wife being sick for the last night except a dinner voucher! Why would I want a dinner voucher if my wife was throwing up? This seems like very poor management to me.
It does say in their policy that they don’t honor any refund and I would understand if every room was full but they were many rooms available on a Monday night!
And to me, I believe it’s about working with the customer and making them happy so they return. But I can say this left a VERY bad taste in our mouths about ever returning. This is sad to us because we love the town. But I guess it is all about money
was 200.00 and a tipped her 50.00. It was obviously an issue with management and not the waitress.