CASTLE HOTEL & SPA

Beautiful place. We went off season, which I like. Make sure to check their website because the spa & restaurant aren't open all year round. If you don't valet there is a little bit of a walk but not bad. The rooms were huge, so much bigger than what I expected for the cheapest option.

Beautiful castle get away!

We booked a stay expecting luxury but were deeply disappointed. Within 30 minutes of arrival, we decided to leave. The room was in poor condition, with evident neglect in cleaning. We found remnants of food in the fridge and clothes from previous guests in the closet, which was quite off-putting. Additionally, the room's temperature was uncomfortable due to the vents erratically blowing both hot and cold air. Upon addressing these issues with the front desk, their response was underwhelming. They merely provided DIY instructions to fix the air conditioning unit, which is not what one anticipates in a so-called luxury hotel. Consequently, we felt compelled to check out immediately as the stay did not meet our expectations for comfort and service.

Upon arriving, met a nice young man at the front desk. He was very accommodating and showed us to our room. It was a Castle Fireplace Suite on the top floor of the tower. The room was dated, but it’s a castle so it shouldn’t look modern, right? Noticed tiny dead bugs on all the windowsills in the living area. The heating system worked great. The fireplace was actually replaced with an electric insert. That was a big disappointment. The bathroom was modernized and clean. The tub had no water pressure at all, but the shower worked fine. The bedroom was a separate room. The bed linens were plush and comfortable. We knew beforehand that the restaurant was closed. Not sure if it is under refurbishment, but when googled, it says permanently closed. There were no lounges open either. The free continental breakfast was typical and the staff was very helpful. I booked the room at good discounted rate so it was fine. Staying in a castle was cool, but I would only return if the restaurant and lounge reopens.

We had a lovely stay here at the castle. It's a very unique and elegant venue. Quiet and peaceful to relax. Front desk staff were super nice and went above and beyond. I'm a Marriott person so I usually don't book boutique hotels but I'm really glad I did.