RENAISSANCE ORLANDO AT SEAWORLD

I just had one of the worst stays in Orlando at this hotel. The hotel was beyond dirty and the service (over the Marriott app) was subpar. Avoid staying here if you're on a business trip.

First, let me start off with the one positive - the service staff when you meet them in person are very response. However, they did not respond to my many messages on the Marriott app when I repeatedly requested a cleaning service for the unclean room and some basic supplies (like water and toothpaste).

I think it is safe to say that all of expect a base standard of cleanliness from the Marriott brand, let alone a 4 star hotel. You can see my photos that this hotel did not even come remotely close to any form of cleanliness. The bathroom was disgusting and I literally had to sleep on towels I got from home, because of the condition of the sheets. The room was musty and had no sound proofing from the noise in the downstairs lobby. The blinds did not close all the way and the light from the lobby was pouring into my room. I had to leave the hotel the next day (of my planned 3 night stay) because of the subpar conditions of this hotel.

Once again, I would absolutely avoid staying at this hotel if possible.

Very uncomfortable beds, you have to pay $19 a day for the internet, $36 a day for parking. It was extremely loud all night. Kids yelling/screaming and everything echos due to the height of the ceilings. The front desk wasn't very friendly. Everything was way overpriced! A tiny bottle of Tylenol, toothbrush, and a Starbucks Frappuccino- $27.

Great service, friendly staff! Clean rooms and conveniently located near all the major parks.

Extremely large and beautiful hotel in a great location. Lots of places to eat and a gift shop

Came here on a day trip with Resort Pass to have a little fun in the sun. Great prices, we were able get the whole family in for a great price. The food was amazing, the pool was heated the only thing I wished for if the kid area was also heated but nevertheless we had a great time. Staff was amazing and very helpful especially Pedro will definitely come again!