W DUBAI THE PALM * * * * *
Hôtel très design possédant des chambres vastes, contemporaines et lumineuses, une piscine sublime, de très bons restaurants…
On retrouve dès l'arrivée le côté ultra-branché des W avec ses airs futuristes. Même s'il est un peu loin du centre, la vue qu'offrent les chambres et la plage de cet hôtel vous feront vite oublier les distances. C'est un hôtel très design aux chambres vastes, contemporaines et lumineuses. Un esprit de fête perpétuel, de très bons restaurants, une piscine sublime et un bar qui permet d'assister aux plus beaux couchers de soleil de la ville. Le week-end, les résidents s'y précipitent pour le brunch ou pour un pass à la piscine.
Le saviez-vous ? Cet avis a été rédigé par nos auteurs professionnels.
Avis des membres sur W DUBAI THE PALM
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
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For starters there is a clear lack of umbrellas. I’m not talking about one here and there but about dozens missing. We were lucky to have one but you could see rows of sun beds with it one. As a result you have all the guests asking the waiters for an umbrella and the poor guys have to find one somewhere and bring it to them. This is in the best case scenario, in others they could simply not find one only to get yelled at by the frustrating guest. This of course distracts the waiters from doing their job because there are more focus on finding umbrellas and dealing complains than looking after the guest, offering drinks and food.
I’m not sure why there are not enough umbrellas, if anything they should have enough and even extras to be able to send to wash and paint. As it stands the existing umbrellas are in poor state, dirty with paint scrapping off. The same goes for the sun beds which all of them have the paint peeling off and the elastic is loosing making them uncomfortable.
Then you have the sound problem. On one side you have the wet deck which has a DJ and loud music, but now you have another beach club on the other side with DJ and loud music too. Hence if you are in the pool you not only have loudness all over but it’s also not enjoyable because you have both songs at the same time. This clearly makes no sense, you should either realign the speakers to at least try to dissipate the sound somehwere or do you really need two beach clubs less than 100 meters from each other with loud music? Especially when the entire pool is full of kids.
Overall the team is very and courteous but there is a clear lack of investment in the area and is clearly showing. I mentioned the more obvious ones but you can see the same on the plates, some of them chipped and damaged. Instead of having proper customize trays for your food order they bring them in this large oval trays which are not only difficult to bring food in but also when you finish it’s difficult to clear the plates and cutlery because there is nothing to put them in. As well, havent Marriott eradicated all single use plastic? Well they are bringing the condiment sauces in plastic ramekins. I can only think that the ramekins got broken or something and instead of purchasing new ones was cheaper to get plastic ones.
There is a lot of potential in this hotel however there needs to be more love and care for it as well as for the brand.