Avis CAMPING CHÂTEAU DE LACOMTÉ COUNTRY CLUB Carlucet

Replying with Respect & Understanding. You have to stop targeting us with your deep rooted anger by placing vindictive & untrue reviews. Sadly your Wife’s dementia ruined many people’s holiday whilst you were here, not just your own. You chose to leave because of this, we did not ask you to leave. We received many complaints about her constant screaming, your dog that never stopped barking and yourself who just never stopped shouting at them to be quiet. We had guests that left, and guests that on looking around the camping chose not to stay as your wife was screaming. But we understood your dilemma and did not complain or ask you to leave. Instead we ourselves lost business. Your comments are spiteful & we are glad we will never see you here again. 1: So called Country Club: In France Adult Only was illegal in 2010 & we were not permitted to use the word camping. 2: The shower block is kept impeccably clean, it has everything required for a 4* campsite. Are they super luxurious with piped music ? No ! 3: Cold Water: Guests are informed that if they are the first one to use the shower block in the morning, they must take the long handle provided and press the button a few times before they go in and shower. It is a large shower block, the water laying over night in the pipe work has to be used, before the hot water gets through. 4: The shower cubicles are produced for campsites & ours are the same as many other campsites. 5:Pool: Yes we had to part empty the pool to repair some tiles. This was carried out during bad weather. It was full, clean & ready for the good weather. Upgrading: ?? It is a beautiful pool that holds water. If it was filthy you would not have swam in it! The water is tested each day according to legal requirements. 6: Sloping Pitches: They are not concrete pitches so not spirit level flat but neither are they badly sloping. If it rains we our site does not flood. There is no ground that gave way under a caravan or Motorhome. People moved pitch to be further away from the constant noise from Mr Law’s pitch. 7: Restaurant: A 3 course “Plat du Jour” was available everyday, and no one told him that he had to let us know the day before. The full menu was available before he left. 8: Campsite Charges: As listed on our website, so costs were known. A fee is charged for the use of a Credit Card, whether it be a Euro card or not when paying for your stay. Our prices remain the same since Brexit, bank charges have not. 9: A Couple arrived in a Motorhome. Yes, this couple did leave early because of Mr Law’s shouting, his wife’s screaming & their barking dog. We refunded the amount to him as they said their holiday was being ruined. 10: The Owner: My Husband could not have been more helpful to Mr Law, ensuring that everything was arranged at the vets for him. Infact we were both very attentive to his needs. We felt so sorry for him & his wife. Unfortunately when you run a business you meet people who are just simply unpleasant, vindictive & spiteful. My Husband that talks about guests behind their backs: if he has something to say, he says it to them. It sounds like it was Mr Law running my Husband down with other guests. 11: Campsite: Mr Law is totally wrong with his assumption that our Campsite has been up for sale for several years. We never told him that, only we know our business, not guests ! We feel it is Mr Law who has shortcomings, he is a very sad & nasty person; we are so pleased that we will never see him here again.12: Bookings: Yes, like most businesses in tourism bookings are down; we endured Brexit, two years of Covid then the war. Obviously a little beyond Mr Law’s comprehension. We did not ask Mr Law to leave, he chose to. Our terms and conditions state, that should you choose to shorten your holiday & leave for whatever reason, a refund will not be made. Wishing you well in your difficult circumstances