MARITIM CRYSTALS BEACH HOTEL
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2024
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2024
Hôtel bénéficiant d'un vaste front de mer sur lequel s'ouvrent la totalité des 181 chambres et suites
Le Crystal Beach bénéficie d'un vaste front de mer sur lequel s'ouvrent la totalité des 234 chambres et suites. L'espace est le fil directeur du resort conçu pour accueillir les couples, les familles (clubs enfants et ados) et les groupes. Puisque tout y est vaste (les 2 piscines, les 2 bars, les 4 restos), on y cherche moins un esprit cocooning qu'un rapport qualité-prix très correct assorti d'une large palette d'activités dont le kitesurf, la plongée, etc. et même un mini-Aqualand !
Le saviez-vous ? Cet avis a été rédigé par nos auteurs professionnels.
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Comparer et réserver votre hébergement MARITIM CRYSTALS BEACH HOTEL
Avis des membres sur MARITIM CRYSTALS BEACH HOTEL
3.7/5
70 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Marianna A.
Visité en novembre 2023
It was very nice stay in Maritim.
Very friendly place for families, good service and nice long beach.
Very friendly place for families, good service and nice long beach.
MARITIM CRYSTALS BEACH HOTEL
Responsable
05/11/2023 à 13:39
Dear Marianna Adamkova,We would like to thank you for this very kind feedback about your stay at the Maritim Crystals Beach Hotel. It is a real pleasure to read that you appreciated the resort, but more importantly that our team was able to make a difference and create a unique experience for you.
Please be assured that your kind words will be shared with the entire team. We hope to welcome you back soon. Best regards , The Management
Please be assured that your kind words will be shared with the entire team. We hope to welcome you back soon. Best regards , The Management
Jayshika B.
Visité en novembre 2023
The hotel is not worth 4 stars at all !
We checked in at 15pm but got our room after 1hr30mins and our luggage after two hours. At 17:30, we were told that the mini fridge in our room was empty, thus they would be stocking the items in a few. Lol it was stocked at 10pm ! It only contained two bottles of water and one coke.
The staffs might be friendly but they are not that good at their work; asked for a mojito, he gave me simply rhum with mint leaves and lemon ! They mispalced orders. Also, they do not provide you with all the information when you asked them a question. For instance, we were told that we have to pay an additional rs50 par item if we want to iron our clothes as the hotel does not provide any iron for free. We had 8 items in total which should have been rs400 (8*50). It was only when we are checking out that we got to know that we have to pay rs150 extra because the rs400 was TAX excluded. We were never told by any of the staff that we have to pay more than 30% tax. We paid rs550 in total. They even forgot to give us cards for towels. Got them after one day
Pas fini, the television and phone were not working in our room. We told the staffs to please see into it as we want to relax and watch the tv
However, nothing was done even tho we complained abt it four times !
Put simply, the hotel is not worth it. They should not be taking big fat money with us if they wiil be providing such services. WILL NEVER RECOMMEND IT TO ANYONE.
We checked in at 15pm but got our room after 1hr30mins and our luggage after two hours. At 17:30, we were told that the mini fridge in our room was empty, thus they would be stocking the items in a few. Lol it was stocked at 10pm ! It only contained two bottles of water and one coke.
The staffs might be friendly but they are not that good at their work; asked for a mojito, he gave me simply rhum with mint leaves and lemon ! They mispalced orders. Also, they do not provide you with all the information when you asked them a question. For instance, we were told that we have to pay an additional rs50 par item if we want to iron our clothes as the hotel does not provide any iron for free. We had 8 items in total which should have been rs400 (8*50). It was only when we are checking out that we got to know that we have to pay rs150 extra because the rs400 was TAX excluded. We were never told by any of the staff that we have to pay more than 30% tax. We paid rs550 in total. They even forgot to give us cards for towels. Got them after one day
Pas fini, the television and phone were not working in our room. We told the staffs to please see into it as we want to relax and watch the tv
However, nothing was done even tho we complained abt it four times !
Put simply, the hotel is not worth it. They should not be taking big fat money with us if they wiil be providing such services. WILL NEVER RECOMMEND IT TO ANYONE.
MARITIM CRYSTALS BEACH HOTEL
Responsable
09/11/2023 à 13:50
Dear Jayshika Bhoobeechun, greetings from the Maritim Crystals beach Hotel .thank you for your feedback regarding your recent visit in our hotel. We are very sorry to hear, that you had encountered some negative experience with our service. We always work hard to make our guests satisfied but , it seems that we failed to provide you the service that we aim for. We regret that we could not make your stay more enjoyable as we strive daily to provide guests with our hospitality and well-being. Thank you for pointing out our weaknesses so that we can remedy same in the future. We are sorry once again, if ever you want to visit us in the future and give us the chance to regain your trust , please contact us directly, we would like assist you personally under this email address gco.mac@maritim.com
Kind regards , The Management
Kind regards , The Management
Di G.
Visité en novembre 2023
Lack of security in the hotel. After checkout from our room, they took all our luggages to a common luggage room where everyone can get access to anyone's belonging without even have camera in that room. We lost Rs 5000 which was in our bag and when we reported to the Customer Service in charge, and after few days of investigation all they could say was that they do not have enough evidence so they are closing the case.
We indeed had a good stay in the hotel but this lack of security in the hotel and dishonesty from the hotel staff / Managemt make us wonder if we can return to that hotel ever again!!
We indeed had a good stay in the hotel but this lack of security in the hotel and dishonesty from the hotel staff / Managemt make us wonder if we can return to that hotel ever again!!
Christelle A.
Visité en octobre 2023
Chaque année je viens a lotel avec la famille. Les employers sont très gentilles et bien acceuillant. Je remercie specialement Madame Dini et Monsieur Sam pour tout ce que Vous avez fait j'ai bien apprecié. Bonne continuation.
MARITIM CRYSTALS BEACH HOTEL
Responsable
28/10/2023 à 14:50
Dear Christelle Angeline, thank you for rating us with 5*, we delighted to read that you enjoy your recent stay with us. It's always a pleasure to read that our guests appreciate our staff so much, which immediately shows that we put our hearts into it. Thank you for choosing our Hotel and we wish you all the Best. Best regards. The Management
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MARITIM CRYSTALS BEACH HOTEL compte 70 avis avec une note moyenne de 3.7. Vous pouvez consulter les avis de MARITIM CRYSTALS BEACH HOTEL en cliquant sur ce lien ou partager votre avis sur MARITIM CRYSTALS BEACH HOTEL
MARITIM CRYSTALS BEACH HOTEL se situe au Route Côtière , Belle Mare Et Palmar
Les meilleurs à Belle Mare Et Palmar et autour
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Les équipes sont très sympas, toujours dispos et prêtes à rendre service même si l’efficacité n’est pas toujours au rendez-vous (personnel parfois inexpérimenté ; problème de recrutement ?).
Le cadre est paradisiaque, la zone, présentée comme ventée, offre l’avantage qu’il y fait toujours beau (généralement plus qu’ailleurs sur l’ile), l’environnement est tranquille (pas de DJ jusqu’au bout de la nuit !). Peut paraître un peu excentré des zones d’intérêt de l’ile, mais c’est un choix que nous avons fait (nous avons loué une voiture).
Un point d’amélioration à l’attention des propriétaires, une déception sur l’entretien des chambres : chasse d’eau défectueuse, liseuse HS, portes qui grincent, robinetterie mal pensée qui bute sur des miroirs trop bas… Ça ne fait pas très sérieux et c’est franchement en décalage avec le reste des prestations.
Best regards, The Management