Résultats Hôtel à PORT SUD-EST

C RODRIGUES MOUROUK

Hôtel €€€
4.1/5
31 avis

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Anse Mourouk, Port Sud-Est, Ile Maurice
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2025
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2025

Hôtel mythique proposant des chambres à l'atmosphère familiale et chaleureuse, et une palette de sports, expériences et animations

Rénové, cet hôtel mythique compte 65 chambres et 2 villas sans rien renier de sa créolité ni de son éternelle atmosphère chaleureuse et familiale. Plus que jamais, le kitesurf est au cœur du concept, et aussi les activités de plein air via une offre sportive étoffée (boathouse, trek, yoga...) et une pléiade d'expériences et animations sympas. C'est fun et vivant, écolo autant que possible, en panoramique permanent sur le fantastique lagon d'Anse Mourouk bigarré de toiles et de voiles. Également : piscine, restos, spa et le bar de plage le plus cool de l'île !

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Avis des membres sur C RODRIGUES MOUROUK

4.1/5
31 avis
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Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

Vous avez déjà déposé un avis pour cet établissement, il a été validé par l'équipe du Petit Futé. Vous avez déjà déposé un avis pour cet établissement, en attente de validation, vous recevrez un e-mail dès qu'il sera validé.
Emilien S.
Emilien S.
Visité en novembre 2020
No tV.no wifi in room
Bryan L.
Bryan L.
Visité en novembre 2020
Rodrigues
C RODRIGUES MOUROUK
C RODRIGUES MOUROUK Responsable
18/11/2020 à 12:47
Dear Mr Bryen Louise,

Thank you for taking the time to leave a rating of your stay at Mourouk Ebony Hotel.
We hope you had an enjoyable moment on Rodrigues Island with us.

We are all looking forward to welcome you again soon at Mourouk

Thank you for recommending us to other travelers.

Regards,

Mourouk Ebony Hotel team.
Anjini M.
Anjini M.
Visité en novembre 2020
Unpleasant welcome. When i called 2 weeks ago i was told buffet breakfast and dinner. When i arrived i was given menu a la carte for dinner, little portion. When i ordered burger for my kid i had to pay coz the 2 sausages wasnt enough for him. Breafast, no bananas, no veg croissant, no yoghurt, no apples, no mangoes. Big liars to fool people to steal your money.
C RODRIGUES MOUROUK
C RODRIGUES MOUROUK Responsable
18/11/2020 à 12:40
Dear Mrs Anjini Manikaran,

We thank you for taking the time to provide your feedback and for letting us know about the issue you had during your stay at Mourouk Ebony Hotel.

We would like to sincerely apologise if our services and hotel facilities did not meet your expectations. We generally receive positive feedback for our food, and we indeed want to enquire more about the issue you recently had.

As a result of this when you have complained that the portion of food was not enough, you have been offered two burgers free of charge (which is your second order). Moreover, Nanda, our resident manager, has arranged for you and your family to have a buffet during your stay. It must have been a misunderstanding and rest assured that our team strives to offer to each guest visiting us the best experience on Rodrigues Island. This experience you had does not reflect at all what we want to provide to our guests.

We take significant consideration of your feedback and kindly note that this negative experience has been transmitted to the people concerned. We sincerely hope that this experience will not impact on your future stay with us and that you will allow us to do better next time.

If you feel that there is anything else that you would like to discuss with us, kindly contact us on reviews@trimetys-hotels.com. We shall then get back to you to understand this negative experience better.

Thank you.

Regards,

Mourouk Ebony Hotel team.
Nathalie R.
Nathalie R.
Visité en octobre 2020
The view is awesome and the welcoming staff, restaurant staff are so nice.
The food is local typical and really good and lift up this hotel to a true 3 /3+ stars.
It indeed need some renovations, which will happen very soon as from what we have been told.

Moreover, the management is very open to comments... constructive ones!
Thus, it can only get better..☺️????

Will be back ????????
C RODRIGUES MOUROUK
C RODRIGUES MOUROUK Responsable
18/11/2020 à 13:40
Dear Ms Nathalie Rochecouste,

Thank you for taking the time to write a review and for giving us a positive rating.

We are glad to hear that you had a great time at Mourouk. We are delighted to have made you explore the typical Rodriguan cuisine. Our passionate and dedicated team will be more than happy to read your positive feedback that we will gladly share with them.

Indeed, the hotel will be undergoing renovation work, and we will be pleased to make you discover it soon. We are happy to receive guest's feedback that can help us improve our hotel facilities and services.

We are looking forward to welcoming you again soon at Mourouk.

Thank you for recommending us to other travelers.

Regards,

Mourouk Ebony Hotel team.
Jairaj C.
Jairaj C.
Visité en octobre 2020
A 2* hotel with a limited number of rooms. A cool and quiet place to relax and enjoy. Definitely worth it.
C RODRIGUES MOUROUK
C RODRIGUES MOUROUK Responsable
18/11/2020 à 13:55
Dear Jairaj Cristna,

Thank you for taking the time to write a review and for giving us a positive rating.

We are glad to hear you had a relaxing moment at Mourouk Ebony Hotel. The hotel is a 3-stars hotel, and our team works hard to provide outstanding service and facilities to each guest visiting us.

We are looking forward to welcoming you again soon at Mourouk.

Thank you for recommending us to other travelers.

Regards,

Mourouk Ebony Hotel team.

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C RODRIGUES MOUROUK compte 31 avis avec une note moyenne de 4.1. Vous pouvez consulter les avis de C RODRIGUES MOUROUK en cliquant sur ce lien ou partager votre avis sur C RODRIGUES MOUROUK

C RODRIGUES MOUROUK se situe au Anse Mourouk , Port Sud-Est
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