Retour à la fiche établissement PARK HYATT

Avis PARK HYATT New York (Manhattan)

Avis des membres sur PARK HYATT

4.4/5

15 avis

Rapport Qualité/Prix

Localisation

Propreté

Cadre /ambiance

Service

Trier par :

Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

WALTER V.

Visité en avril 2024

Excellent Hotel!!!

Michelle C.

Visité en avril 2024

Terrible experience.. I stayed there years ago and it was fantastic but recently feels old and dated. Made sure to call ahead and say I needed a room ready upon arrival as it was a business stay and I needed to quickly shower and head to a meeting. Of course the room wasn’t ready and when I asked is there was another room, or perhaps I could use the gym I was met with “no,” without any further explanation? I asked to speak to a manager who then, of course, gave me a room. I noticed that the size of the bath soaps has shrunk down to almost nothing. On my way out I asked the front desk to tell housekeeping to bring me more body wash. I was met with “no” yet again. Once upon a time there was no “no” in the hospitality industry…. For the price I’d expect a better experience. Perhaps this is the new New York

Alex C.

Visité en avril 2024

My family and I had a wonderful stay at the Park Hyatt New York! A huge shoutout to Justina, who we worked with before arrival: she carefully planned and executed on making my wife feel super special for her birthday, as well as upgrading us to a very nice suite for our globalist status.

Concierge was really responsive and gave us lots of great tips for NYC and the surrounding areas.

The rooms are very modern, comfortable, I especially appreciated the heated bathroom floors. Our parents loved the hotel and really enjoyed the comfort.

Breakfast was excellent, as one can expect from a Park Hyatt, and the location was convenient to the metro as well as Central Park.

Brandon A.

Visité en mars 2024

Laurent, Andrew, and the Park Hyatt team are truly setting the bar for NYC hospitality. The hotel itself is beautiful. Rooms are always clean. The dining is great. Staff are so friendly and warm. It’s just a 5 star experience every time, which is the best!

Elizabeth Z.

Visité en mars 2024

I have stayed here twice now in the 1 bedroom suite and cannot say enough good things about my experience. The location is amazing with quick access to multiple subway lines, Central Park, Columbus Circle, Times Square, theater, etc. The service was awesome and they always went above and beyond to help, and I never felt I was inconveniencing them. My daughter accidentally left her favorite stuffed animal behind and they shipped it back complimentary with a sweet note to her inside. Room service was offered 24 hrs per day and meals were great (and timely), bed was comfortable, and the overall room was high end with a definite 5 star feel. I was sad to leave! Will definitely be back!

Amber R.

Visité en mars 2024

It's a nice bar. I didn't stay this trip but I've stayed in all the flagship Park Hyatt and this was probably a little more generic slash boring than their Hong Kong/Toronto/London offers. Staff were perfect & lovely.

Janina K.

Visité en mars 2024

We had a great stay at the park Hyatt. The staff were all incredible and particularly Kamil at breakfast was wonderful and so sweet with our 3 yo daughter. Thanks for a lovely stay!

Jodie C.

Visité en mars 2024

Excellent location and wonderful room. Loved the fruit bowl selection and the stand-alone tub! The rain shower was fabulous, too, with heated floors! My only dislike was the automatic lights in the bathroom at night which have become super popular.

Alex

Visité en février 2024

What a special hotel! Such attention to detail and genuine care from the entire staff. Ben, The Front Office Manager, was so helpful arranging everything for our wedding night stay. He and the hotel as whole went above and beyond in every aspect. This is one of the only 5 star hotels in NYC , and it sure didn’t disappoint. Room was immaculate and spacious. Front desk was so helpful and always with a smile.Service was splendid. We can’t wait to return for our 1 year anniversary! Thanks PH NYC ❤️❤️

رجاء �.

Visité en février 2024

فندق جميل المستقبلين من الباب لطفاء موظفو الاستقبال مريحين فالمعاملة خدمة الغرف بطيئة بعد الشيء للان لم أستخدم مرافق الفندق فلا أستطيع تقييمها ????????????

Thomas W.

Visité en février 2024

Every aspect of the hotel is beautiful from the lobby to the amenities to the rooms themselves. Friendly, professional employees. Central location to easily get to many areas around the city. Well worth the expense and will be staying here again.

Ruth L.

Visité en février 2024

We stayed in this hotel for couple of days, the location is perfect! Very close to everything. Couple blocks from Central Park, stores and restaurants. We stayed in a junior suite, the room
Was very confortable and properly set up. The highlight was the breakfast! The food was delicious and the service as expected.

马一川

Visité en février 2024

Great service, location and guest room space compared to other NYC hotels

Bin B.

Visité en février 2024

This is not a 5 star property. The staff and management lack honesty and professionality. Very manipulative. The worst part is the customer service of hyatt group (world of hyatt). They are irresponsible and dishonest as well. You won't feel safe in this hotel since the people who r running it r not honest. Specifically the operations manager and front desk manager they r the worst I have ever seen in hospitality industry.
There is great noise level from construction site next to the hotel.

Linsen L.

Visité en février 2024

A beautiful and luxurious hotel located only one block away from Central park. The service is consistently great, and the hard product is impeccable, especially considering it opened 10 years ago. This was my second stay at the hotel, and I look forward to returning.