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Avis HOTEL AL PESCATORE Cefalu
Avis des membres sur HOTEL AL PESCATORE
4.1/5
18 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
War super glücklich, nur 1 Nacht dort schlafen zu müssen. Und die Zimmer sind sehr hellhörig.
Ins Dorf sind es 20min zu Fuss, das ist nicht schlimm. Nicht zu empfehlen mit kleinen Kinder.
I wish I could give zero stars. The worst part was the total lack of sensitivity and carelessness from the owners. I booked this property for two of my friends who were invited to my wedding. Once they arrived at the property, the power and hot water went off while in the shower, they called the reception and were told that they had no solution and that "these things happen". The consequence was that in addition to the cold shower, they were unable to prepare in time and arrived at the church after mass was over. But the worst happened the next day when, to my amazement, I received an email in which I discovered that two reservations had been made for the same dates by mistake. I want to highlight that on the day of my wedding, September 22nd in Cefalù, there was a fire of epic proportions, a fire which unfortunately also claimed victims so imagine that as a bride, my mind was somewhere else and my last thought certainly wasn't to check my email. I called the hotel and asked why they hadn't informed me of the double booking when I had called a few days earlier to confirm my friends' room. No response (they knew and wanted to take advantage of it). I apologised, very kindly told the receptionist that I understood that they could not refund me for the second room and proposed to accommodate me with a discount for a future stay, I proposed to book for my wedding anniversary next year. The answer was a firm no. Is this how you treat your customers? On such a problematic day for the city of Cefalù with the roads closed and deaths, you wanted to keep €100 but you lost your credibility. Do you want to run a business? You need to know that a business needs an owner with a good reputation and professional ethic for it to be successful. You have shown your true colors. Please be careful, don't ever book this property for your stay.
Le petit déjeuner est simple. Le personnel présent mais peu aimable.
Bon emplacement pour aller à la plage.
Abbiamo trovato uno staff professionale, gentile e sorridente.
La camera pulitissima, profumata e accogliente con un design moderno e nuovo.
Macchinetta del caffè con cialde e 2 bottigliette d'acqua in camera per sentirti subito a tuo agio.
Tutto perfetto con quei piccoli dettagli perfetti che fanno la differenza.
Ritorneremo in 4 la prossima volta.
Complimenti.
Lo staff cordiale e simpatico,in particolare la proprietaria Anna,la recepsionista Elisa e la figlia Grace.
Un plauso al piccolo cagnolino Baloo che è stato bravissimo a non spaventarmi,in quanto io terrorizzata dai cani in generale ????
Grazie per tutto
Consiglio per una vacanza relax