HOTEL CANOPY BY HILTON DOWN TOWN
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Le Canopy by Hilton New Orleans Downtown est un hôtel 3 étoiles qui offre un accès facile au quartier français, à Bourbon Street et à de nombreux magasins et restaurants emblématiques. Les chambres sont notées 3,2 et l'emplacement est noté 4,4. L'hôtel propose des services tels que le Wi-Fi gratuit, un parking, un service de blanchisserie et un accès pour les personnes handicapées. Les chambres sont équipées de la climatisation, de la télévision en streaming et d'un service en chambre. Les animaux de compagnie sont les bienvenus. L'hôtel dispose également d'un restaurant qui propose une cuisine cantonaise-créole et d'un bar servant des cocktails tout au long de la journée. Les horaires d'arrivée sont à partir de 15h et les horaires de départ sont à 11h.
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Went back to check in around 2PM ( guaranteed check in is 3PM) and were told the room was being cleaned and not ready yet. We said no problem we will wait in the lobby until it was ready. At 3:20.we asked about our room again and were told the guest staying in our room was given late check out and the room was still not clean. I said/ asked why they didn't say something and reminded them of the 3PM guarantee .
They quickly said hang on we have another room you can have.
Walked it and door handle on the bathroom was broken and the toilet seat was broken as well.
See photos.
The room felt dirty and the drawer cooler didn't work. Also the a/c barely worked.
It was just an awful experience in all
They did fix a few things but stay away from this property. There are better choices.