THE RITZ CARLTON, HALF MOON BAY
Hôtel
•
€€€
2024
Recommandé
•
2024
Hôtel avec une vue incroyable sur la mer disposant des chambres somptueuses et d'une terrasse avec une ambiance très british chic
L'hôtel offre tous les standards d'excellence du groupe Ritz Carlton, avec en prime une vue incroyable sur la mer. Chambres somptueuses, salon et terrasse : ambiance très british chic. Osez une escale au bar à vin pour une dégustation de trois excellents crus avec une sélection de fromages. Sans y séjourner, offrez-vous un déjeuner sur la terrasse ou un cocktail en fin de journée. Et vous êtes à deux pas du golf et des jolies maisons victoriennes des milliardaires locaux.
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Avis des membres sur THE RITZ CARLTON, HALF MOON BAY
3.5/5
24 avis
Rapport Qualité/Prix
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Cadre /ambiance
Service
![Jim M.](https://www.petitfute.com/medias/membre/avatar/avatar6.jpg)
Jim M.
Visité en février 2024
UPDATED - I was super happy to have the hotel reach out to me and make things right. Everyone makes mistakes, and it was just one front desk person who caused all the problems. EVERYONE else was great, apologetic and helpful after posting what happened. The Ritz HMB is a class organization that took care of this mistake and I am again and very happy and loyal customer and plan to be for many more years. THANK YOU FOR RITZ HMB.
Just had the worst experience of my entire career staying at this hotel. I’ve been staying there for almost 10 years bringing my daughters, my mom and myself for my birthday. Today was my daughter‘s birthday and one of the front desk managers. He claimed to be the front desk manager, but was not. Refused to check us in because I did not have my drivers license. I had other forms of ID. I had already checked in on the Bonvoy mobile app. I’m a titanium elite member. There was absolutely many ways to accommodate me. But instead he told me he would not let me stay at the hotel, and turn us around and we had to drive over four hours back home because he was a jerk. Also he treated me poorly because I was dressed in a hoodie and sweatpants because I was comfortable driving. I watched him talk to other people in sports coats in a completely different manner. The hotel called to say they were sorry, but really didn’t seem to mean it. I don’t think I’ll ever be staying at this again. The location and hotel is dated. The rooms are dated. And unfortunately, the staff that used to be great has now turned into jerks. This guy at the front desk was the perfect epitome of who you would not want to have working for you. So we wasted my entire daughters birthday and she’s completely devastated. Thanks Ritz. Not.
Just had the worst experience of my entire career staying at this hotel. I’ve been staying there for almost 10 years bringing my daughters, my mom and myself for my birthday. Today was my daughter‘s birthday and one of the front desk managers. He claimed to be the front desk manager, but was not. Refused to check us in because I did not have my drivers license. I had other forms of ID. I had already checked in on the Bonvoy mobile app. I’m a titanium elite member. There was absolutely many ways to accommodate me. But instead he told me he would not let me stay at the hotel, and turn us around and we had to drive over four hours back home because he was a jerk. Also he treated me poorly because I was dressed in a hoodie and sweatpants because I was comfortable driving. I watched him talk to other people in sports coats in a completely different manner. The hotel called to say they were sorry, but really didn’t seem to mean it. I don’t think I’ll ever be staying at this again. The location and hotel is dated. The rooms are dated. And unfortunately, the staff that used to be great has now turned into jerks. This guy at the front desk was the perfect epitome of who you would not want to have working for you. So we wasted my entire daughters birthday and she’s completely devastated. Thanks Ritz. Not.
![Peter A.](https://www.petitfute.com/medias/membre/avatar/avatar5.jpg)
Peter A.
Visité en février 2024
The valet parking is ripoff.
![Patty T.](https://www.petitfute.com/medias/membre/avatar/avatar10.jpg)
Patty T.
Visité en février 2024
Had an amazing time spent at the Ritz Carlton in half Moon Bay. Girl time is always a mess with my oldest daughter had a nice time walking around and enjoying the freshly oysters while memorizing the ocean and having a cocktail. Very nice ambience, quiet relaxing they must do when you’re in the area.
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THE RITZ CARLTON, HALF MOON BAY compte 24 avis avec une note moyenne de 3.5. Vous pouvez consulter les avis de THE RITZ CARLTON, HALF MOON BAY en cliquant sur ce lien ou partager votre avis sur THE RITZ CARLTON, HALF MOON BAY en cliquant ici
THE RITZ CARLTON, HALF MOON BAY se situe au 1, Miramontes Point Road , Half Moon Bay
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Les meilleurs à Half Moon Bay et autour
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I think he runs this scheme where he claims to be contacting the cleaning crew but is really just talking to himself. He even went to the back room to "check on it". I think its just a game he pulls on people
When we got to the room it was the room type he promised but it was all the way down the hall in the worst spot and nowhere near to where he promised. The cleaning crew didnt look like they had been contacted and almost every other room of the same type was unoccupied. Thankfully after contacting them, the manager KJ made it right.
Every other time we have been here we havent been haggled being platinum elite but Connor definitely decided to make it difficult
Otherwise, everything was great, i know everything cant always be perfect. My wife and i love visiting the Ritz Carlton Half Moon Bay and will be back. Hopefully Connor will no longer be here