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Avis des membres sur GRAND HOTEL EXCELSIOR
3.9/5
78 avis
Rapport Qualité/Prix
Localisation
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Cadre /ambiance
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GRAND HOTEL EXCELSIOR * * * * *
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+356 2125 0520
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The staff at breakfast could be more friendly but the breakfast food was very nice and lots of choice.
Little issues with our room missing towels and toilet roll, but reception sorted it out quickly. We also got woken up one morning when house keeping knocked on everyone's rooms to offer more water/towels etc but we were asleep, not great to be woken up for no reason.
Our room was very big and clean and comfy bed.
Overall we had a great stay and would recommend.
Breakfast was average, ran out of ketchup and again indifferent staff.
The room was dated but clean, toilet was constantly running and taps were loose.
ma soprattutto qualità del cibo al buffet colazione insufficiente, non degno di un 5 stelle con prodotti di scarsa qualità
talvolta. Niente welcome drink all’arrivo ma nota positiva sono la posizione, la vista, le sale lussuose dell’albergo e la piscina.
Come pochi al mondo
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Guest relations executive
Check was simple and quick. We were advised that 150 euros would be debited to our account for expenses and the balance would be repaid to us on check out.
Our room over looked a roof so not a great view but it was large and the bed was very comfortable and cosy. Tea and coffee making facilities are available and the water was complimentary which we thought was a great touch.
The bathroom was large and well furnished with a large bath and separate shower which was great. Except our shower leaked over the floor and water ran out into the carpet area which got soaked so you did not want to walk around in bare feet. I reported this to reception.
The breakfast was just excellent with a great choice of food either continental or English breakfast. It is all buffet style but you can get your eggs cooked to order. There is plenty to eat and I have to add it is one of the beat breakfasts's we have had in a hotel.
The bar was great with a wide selection of drinks. Bar staff and for that matter all hotel staff were excellent i.e. pleasant and friendly.
Overall a great place to stay just a pity about the leaking shower.
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