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Avis AX THE PALACE Sliema

Avis des membres sur AX THE PALACE

4.6/5
60 avis
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Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

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liliana A.
liliana A.
Visité en novembre 2023
Albergo molto bello, il servizio è eccellente. L'unico appunto è che avrebbe bisogno di un po' di manutenzione perché inizia a mostrare i segni del tempo. Colazione fantastica. Personale attento e estremamente cortese.
AX THE PALACE
AX THE PALACE Responsable
10/11/2023 à 15:19
Dear Liliana Alberghina,
A big GRAZZIE for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff are appreciated. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Johannes P.
Johannes P.
Visité en novembre 2023
Schönes Zimmer (643), sehr freundlicher Empfang sowohl an der Rezeption als auch vom Kofferboy - ohne Tip! Ausstattung vom Feinsten!
AX THE PALACE
AX THE PALACE Responsable
10/11/2023 à 15:20
Dear Johannes Persy,
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
prashant b.
prashant b.
Visité en novembre 2023
The best coffees I've ever had, complemented by a delightful pistachio croissant, all within a beautifully inviting ambiance. Lawrence Vella's service was truly exceptional.
AX THE PALACE
AX THE PALACE Responsable
10/11/2023 à 15:29
Dear prashant basnet,
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our member of staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Sebastien N.
Sebastien N.
Visité en novembre 2023
Nous avons séjourné en couple du 28 octobre au 1er novembre, chambre 141.
L'hôtel est très bien situé, à 5 minutes de la promenade bord de la mer et des transports en commun pour se rendre au centre de La Valette.
En bus, il faut compter 15 à 20 minutes pour se rendre à La Valette.
La chambre était très spacieuse avec un immense lit. La salle de bain avait une baignoire et une douche également très spacieuse. Chambre très bien équipée, il ne manque rien.
Chambre très propre, ménage fait tous les jours. Nous avions un petit espace à l'extérieur avec table et chaises.
Le petit déjeuner était parfait, de très bons produits avec des petites variantes tous les matins. possibilité de prendre le petit déjeuner en terrasse à l'extérieur.
Piscine extérieur très agréable avec une belle vue, très reposant. Et la piscine intérieure également très appréciable avec sauna et hammam. Les serviettes sont fournies pour les piscines.
Le personnel est très disponible et sont là pour vous aider à tout moment.
Je ne donne pas d'avis sur les restaurants et la partie soins/détente car pas utilisés.
Je recommande cet hôtel à 100% pour un séjour à Malte, aucun point négatif, tout est parfait.
AX THE PALACE
AX THE PALACE Responsable
04/11/2023 à 11:57
Dear Sebastien Nigra,
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the facilities and staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Charles T.
Charles T.
Visité en novembre 2023
Lunch only. Well presentation of dishes.
AX THE PALACE
AX THE PALACE Responsable
22/02/2019 à 08:50
Dear Charles Taliana

On behalf of all the staff I thank you for placing your positive review on Google.

Should you require any help with making reservations for your next visit, please do not hesitate to contact us. We will be only too happy to help you out.

Sincerely,

Kevin Callus
General Manager
Iñaki P.
Iñaki P.
Visité en novembre 2023
la habitación grande .Los mueles mal colocados el ruido exterior excesivo una lata.El aire acondicionado solo funciona al máximo.El servicio muy atento y amable la habitación muy limpia
AX THE PALACE
AX THE PALACE Responsable
14/10/2023 à 12:03
Dear Inake Perez,
We wish to extend our thanks for the rating contribution.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send our regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Lynn J.
Lynn J.
Visité en octobre 2023
Large luxury hotel situated just off the high street in Sliema, not well signed. Big room, very clean and modern. Small balcony with a ' glimpse' of sea but mainly rooftops. Lovely rooftop pool and terrace with bar. Small cafe/bar at side of the hotel. Staff pleasant and efficient. Did not eat in so can not comment on food. For price paid felt that breakfast should be included. Lacked personal touch.
AX THE PALACE
AX THE PALACE Responsable
26/10/2023 à 14:08
Dear Lynn Jones,
We wish to extend our thanks for the encouraging review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
M M.
M M.
Visité en octobre 2023
First of all, I do not think this is a 5 star hotel. It is not worth the price. We stayed there for 1 week and we were disappointed because of the following:

1.- Airport shuttle: we asked the hotel to organise it, highlighting that we needed a car seat / booster for a 3yo kid. The hotel just sent a cab, from a local company called ecabs, charging us almost double comparing to the cab's company fee. OK, this is normal practice, however, the driver was not there on time and the car seat was broken or he did not know how to use it. Thus, we could not use the car seat. This is very dangerous and we were quite worried. And maybe it is not even legal in Malta?
When we complaint at the front desk, the person there said this was the cab's company fault and she did not care.
If I ask a 5 star luxury hotel for something (regardless of whether the hotel has its own vehicles or that it hires them from one company or another), I expect to receive a service from a 5 star luxury hotel.
Of course we did not ask the hotel to organise our return to the airport.

2.- When we (3 yo kid, 7 months pregnant woman and I) arrived at the hotel, with bag-packs, suitcases, stroller, etc... No one helped us! The saw us struggling with the luggage and did nothing. We were quite shocked.

3.- We had booked a room (weeks ago) and requested and extra bed for the kid. When we arrived, not before, they said that the extra bed did not fit and that we had to see other options. We had to go and see other rooms and agree on the solution. Couldn't the hotel have checked when we booked it weeks ago?

5.- Restaurants at the hotel: you have Temptasian, which is not bad, and the other restaurants offer average pasta, pizza, some meat and some fish. Nothing special.

6.- Breakfast: very poor breakfast for a 5 star hotel. Only 1 out of 6 days we could get free-lactose milk. Pastry not good at all. In general, few options. I can not compare what I got there to what I am used to see in other 5 star hotels.

7.- TV channels: we expected more.

The location, if you want to go around Sliema, is good.
With regards to the views, I can not complaint because Sliema is what it is. Buildings and cranes everywhere, so we already knew it.
The small rooftop pool is nice as well, although it used to be crowded.
Majority of the staff was friendly and willing to help.

My biggest criticism is that if you go to a 5 star luxury hotel, you expect to receive the best service and you pay attention to the detail. In our case, the hotel did not meet our expectations.
AX THE PALACE
AX THE PALACE Responsable
25/09/2021 à 20:55
Dear M MT,
We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations.
Your feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.
Your information has been forwarded to the relevant department heads for due consideration and possible implementation.
We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website.
Sincere regards.
Ludgarda Schembri
Manager – Online Reputation
Uzo E.
Uzo E.
Visité en octobre 2023
Great experience here. The service was great and all staff were helpful. Will definitely recommend this hotel.
AX THE PALACE
AX THE PALACE Responsable
26/09/2023 à 19:52
Dear Uzo Echeruo,
We wish to extend our thanks for the excellent rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Marcy
Marcy
Visité en octobre 2023
Truly a 5-star experience. We could tell right away when Simba checked us in after 20 hours of traveling, seeing his smile and warm, friendly personality, that we would have an outstanding stay.

We couldn’t have been happier with our welcome drinks and room ready early for us.

The room and view was incredible, beautiful balcony and perfectly clean.

It was so nice to go down to the cafe every morning and be served lovely cappuccinos by Marko! He was such a great person to talk to and remembered us every day.

We will definitely be back to lively Sliema as we have family here, and we will definitely stay here!!
AX THE PALACE
AX THE PALACE Responsable
11/10/2023 à 19:22
Dear Marcy,
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about Simba, Marko and the room are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
pino a.
pino a.
Visité en octobre 2023
The Palace is a wonderful place where to stay for a great vacation in Malta.
The rooms are comfortable (maybe the bed matresses are too soft, but not an issue...), always superclean.
The position is perfect to visit every place in Malta: in a few minutes you can take a ferry or a bus to go everywhere in the island.
Services are at high level: the fitness center, the spa, the open pool.
Don't miss to go to the TemptAsian restaurant: wonderful atmosphere, very good food and you'll be welcomed by the maitre Danilo that is a beautiful person.
The absolute real plus of The Palace is the people working here: very special beautiful people. All the girls and boys will cover you with attentions never being excessive: kindness, professionality and a smile will always be there for you.
We'll sure be back!
AX THE PALACE
AX THE PALACE Responsable
07/10/2023 à 20:47
Dear pino anga,
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the staff are appreciated. We are also glad you visited Temptasian.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Karl W.
Karl W.
Visité en octobre 2023
A great place to base yourself for seeing Sliema, Valletta and the 3 Cities.
Amazing staff who bend over backwards to make sure your stay is amazing.
A great selection on the buffet breakfast and fabulous facilities.
See you all again next year
AX THE PALACE
AX THE PALACE Responsable
04/10/2023 à 11:31
Dear Karl Wignall,
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the breakfast and our staff of course are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Nicola P.
Nicola P.
Visité en septembre 2023
Esperienza a 5* nel centro di sliema, ottimo il servizio. Camere nella norma, nulla di eccezionale. Fantastica la piscina a sfioro sul rooftop. Ottima la colazione. Bella esperienza
AX THE PALACE
AX THE PALACE Responsable
28/09/2023 à 09:00
Dear Nicola Prudente,
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the infinity pool and roof top pool are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Regis M.
Regis M.
Visité en septembre 2023
J’y suis resté 2 semaines en Aout 2023 et c’était vraiment parfait, le personnel est très à l’écoute et aimable s’il y a une quelconque question.
Je reviendrais c’est sûr !
AX THE PALACE
AX THE PALACE Responsable
26/09/2023 à 19:53
Dear Regis Mouanga,
A big MERCI for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Rene S.
Rene S.
Visité en septembre 2023
Es ist ein top hotel mit einem hervorragenden Service
AX THE PALACE
AX THE PALACE Responsable
24/09/2023 à 19:27
Dear Rene Sommerm
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the service are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Lex H.
Lex H.
Visité en septembre 2023
Very friendly cleaningstaff, large rooms, clean rooms (show a little bit leaking), but in general a good place to visit Sliema but also Valletta and St Julians.
One point that needs to be upgraded soon: the aircondition is very noisy in the rooms (you can chose between auto, or 3 different fanspeeds:auto is with fan off and no airconditioning at that moment. Lowest fanspeed is noticeable so you cant probably sleep.
The asian restaurant is excellent.
AX THE PALACE
AX THE PALACE Responsable
21/09/2023 à 20:41
Dear Lex Huss,
We wish to extend our thanks for the feedback.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff are appreciated. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send our regards,
Ludgarda Schembri
Manager – Online Reputation
Maxime H.
Maxime H.
Visité en septembre 2023
Nous y sommes restés une semaine sur place.
Très bel hôtel avec 3 piscines ( 1 en intérieur chauffé, 2 autres sur le toit dont 1 piscine qui offre une super belle vue sur la mer.
Le personnel est très sympathique et aux petits soins.
Le buffet au petit déjeuner est top: énormément de choix.
On y reviendra.
AX THE PALACE
AX THE PALACE Responsable
18/09/2023 à 13:44
Dear Maxime H.
MERCI for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff and facilities are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Vincenzo R.
Vincenzo R.
Visité en septembre 2023
Hotel tra i più belli e lussuosi di Malta… lo consiglio a tutti … 5 stelle meritate
AX THE PALACE
AX THE PALACE Responsable
17/09/2023 à 06:24
Dear Vincenzo Russo,
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Your kind comments are greatly appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
etty l.
etty l.
Visité en septembre 2023
ביצענו הזמנה מראש ואנחנו מאוד שמחים על כך. מלון שענה על כל הצפיות! לציין שנראה הרבה יותר טוב במציאות מהתמונות לטעמי.

ראשית כל צוות המלון אדיבים ביותר, מסבירי פנים ועוזרים בכל שאלה. המלון מהמם ונותן חוויה יוקרתית.

החדר גדול ומרווח, מיטות מאוד נוחות ויש ארון לאכסון ועל הפסיליטיז שצריך. דבר קטן שיוצאים מים מהמקלחת והמקלחון צפוף וקטן אבל יש גם אמבטיה.
בזמן שהותנו הוסיפו סבונים קבועים נהדרים שזה מצוין ואקולוגיה ביחס לבקבוקים הקטנים.

הבריכה נהדרת והנוף מקסים ניתן להנות משקיעה נפלאה בערב. במסעדה בקומת הקרקע נהדרת גם כן. מאוד שמחנו שארגנו לנו חדר ירח דבש בהחלט עשה לנו את חופשת הזו בלתי נשכחת. מומלץ!!
AX THE PALACE
AX THE PALACE Responsable
14/09/2023 à 19:44
Dear etty l,
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Your kind comments are greatly appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Alexandra S.
Alexandra S.
Visité en septembre 2023
If you love the holiday inn, this is luxury.
AX THE PALACE
AX THE PALACE Responsable
14/09/2023 à 19:45
Dear Alexandra Swan,
We wish to extend our thanks for the review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We are sure readers will appreciate your information.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send our regards,
Ludgarda Schembri
Manager – Online Reputation
박준영
박준영
Visité en septembre 2023
허니문으로 4박 했어요.
전반적으로 매우 만족합니다.

처음에 7층에
엘리베이터에 가장 가까운 방을 배정 받았는데
소음이 있어 룸 체인지를 요청했어요.

흔쾌히 룸 체인지를 받아주셨고
그 외에는 여타 문제 없이 잘 지냈습니다.

룸 컨디션 매우 좋았고
오션뷰도 좋았으며
호텔의 전반적인 분위기나 서비스도 훌륭합니다.

코미노 섬이나 고조섬에 가실 분들은
호텔을 통해 슬리에마에서 출발하는 페리를 예약할 수 있어요.

저희는... 아침에 페리 탑승장소를 정확히 캐치하지 못해 예약했다가 이후에 취소했지만
취소 절차도 무난했고 스탭은 친절했습니다.

허니문이라고 썼더니 무료 칵테일 쿠폰 주신것도 좋았네요.

전반적으로 매우 만족하고 추천합니다.
AX THE PALACE
AX THE PALACE Responsable
14/09/2023 à 19:49
Dear 박준영,
We wish to extend our thanks for the review.
It is a pleasure to read that you have chosen our hotel for an important occasion and that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We are glad that our staff could react immediately to the situation.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards and our congratulations from Malta,
Ludgarda Schembri
Manager – Online Reputation
Daniel A.
Daniel A.
Visité en septembre 2023
Cinque stelle non sembrano abbastanza! Abbiamo trascorso una settimana qua in coppia ed era fantastico. La suite n’è valsa assolutamente la pena: era spaziosa, luminosa e molto figo. Come base di partenza era ottima: non sono abituato al lusso e questo lo era.
La vista della baia e della Valletta dal balcone era stupenda.
Facevamo la mezza pensione più, cioè con bevande incluse: ciò risultava in colazione e cena ogni giorno in un buffet ricco e variato, con vino e acqua (ecco il “più”).
Il personale era particolarmente cordiale e attento, con i pasti sempre ben organizzati.
La posizione dell’albergo poi è ottimo: in 5 minuti si arriva a Sliema.

Non ho mai pernottato in un albergo a cinque stelle prima ed era esattamente quello che immaginavo. Lo consiglio fortemente.
AX THE PALACE
AX THE PALACE Responsable
13/09/2023 à 18:34
Dear Daniel Arthur Gallagher,
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Your kind comments are soooo appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
JM G.
JM G.
Visité en septembre 2023
Hay cosas muy bien, y cosas muy mal, por ejemplo, habitaciones muy amplias, camas enormes, pero, los cubre, sabanas y demás no son del tamaño de esta, por lo que al dormir, se amontonan. En 1 planta y en 7 y 9, al ir por los pasillos huele a comida, toooodo el día, el restaurante bufet, horrible ni ir, el 360°, de lo mejor de slima. El balneario, la piscina interna, lo que serian jacuszzis, chorros y demás no funcionan, ubicación bien, desayuno, correcto.
AX THE PALACE
AX THE PALACE Responsable
13/09/2023 à 18:35
Dear JM Garcia,
We thank you for sharing your experience with us.
It is a pleasure to read that there are some aspects which may have helped make your stay in our hotel a successful one. We would also like to assure you that all your comments are taken in consideration and that we have forwarded your experience including the less positive comments to the relevant departments for due investigation. It is through our guests’ guidance that we can formulate the best experience possible for our guests.
We wish to thank you for the constructive comments and are looking into the possibility of implementing your suggestions.
We look forward to your return in one of our 7 AX properties and remind you we can always be reached on the various social media platforms including our website and send our regards.
Ludgarda Schembri
Manager – Online Reputation
Jill W.
Jill W.
Visité en septembre 2023
We would highly recommend this hotel we have just returned from a 5 night stay for our Ruby wedding anniversary.
The hotel itself was impressive and immaculate.
All the staff were so helpful and friendly but a special mention to Zohaib ( front of house agent ) who gave us a warm welcome and a free upgrade as it was a special occasion and also made sure our stay was the best it could be .
Thank you Zohaib , hopefully you will be manager one day .
Also we must give a mention about the fabulous meal we had the TemptAsian rooftop restaurant, one of the best meals we have eaten in a long time and service to match .
Will definitely be telling my friends about this hotel .
AX THE PALACE
AX THE PALACE Responsable
07/09/2023 à 20:29
Dear Jill Woods,
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff as well as Temptasian are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Marianthi D.
Marianthi D.
Visité en août 2023
Ger detta hotell 5 stjärnor på grund av ENASTÅENDE PERSONAL!!!
Helt fantastiska, både i receptionen, poolbaren, restaurangen på TemptAsian, frukostvärderna och vid baren i lobbyn.
Likaså supertrevlig städpersonal!!!

Vi bodde här i 2 veckor och uppgraderade till superiorrum.
Det rekommenderar jag.
Fantastisk havsutsikt och balkong (rum 542).
Gott om förvaring i rummet och badrummet.
Mycket stort rum, vilket var skönt, när vi bodde här så länge.

Hotellet och rummen var inte 5 stjärnor. Behöver uppdateras dock.

Hotellet ligger några minuter från stranden, restauranger, barer m m.
I närheten finns Lidl, apotek, kemtvätt, livsbutik.

Mycket bra Wi-Fi över hela hotellet och rummen. Laggade endast om man FaceTime.

Frukosten var mycket bra. Allt fanns där. De hade även en kock som kunde tillaga det man önskade.
AX THE PALACE
AX THE PALACE Responsable
27/08/2023 à 10:37
Dear Marianthi Derefeldt
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Alicia C.
Alicia C.
Visité en août 2023
4 nuits en demi-pension
Beau séjour mais pour un 5 étoiles quelques petites déception quand même
AX THE PALACE
AX THE PALACE Responsable
24/08/2023 à 09:32
Dear Alicia Cottin,
We wish to extend our thanks for the feedback.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Daisy L.
Daisy L.
Visité en août 2023
Great location close to lots of restaurants and the ferry! This hotel has 2 rooftop swimming pools (one which is adult only!) I never had a problem getting a sunbed even if I came up late in the morning or afternoon. The bar serves lovely cocktails. Staff are very accommodating and friendly. I would stay here again
AX THE PALACE
AX THE PALACE Responsable
24/08/2023 à 09:34
Dear Daisy Lapierre,
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the roof top facilities and of course the staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
Angela Z.
Angela Z.
Visité en août 2023
服务员是憨厚而热情的,虽然酒店有一点那样这样的小瑕疵,不过可以谅解!
AX THE PALACE
AX THE PALACE Responsable
24/08/2023 à 09:35
Dear Angela Zhu,
We wish to extend our thanks for the feedback.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the waiters are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
thon
Visité en février 2022
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Beau cinq etoiles
Belle chambre avec salle de bain complète douche et baignoire.un balcon complète cette chambre.tres bien situé pour visiter La Valette les trois cités et prendre le bateau pour les îles gogo et camino.la salle du petit déjeuner esrT trop petite et il faut patienter pour y être installé.quant au petit déjeuné rien d exceptionnel pour un cinq étoiles les viennoiseries sont originaires et le pain mauvais
élio1er
Visité en février 2018
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Bel hôtel classique dans un quartier calme de Sliema. Non loin des quais avec possibilité de prendre le bateau vers la valette. Piscine intérieure avec hamman et sauna; le tout très moderne et une grande piscine à débordement sur le toit avec transats et une belle vue. Ambiance familiale, très belle chambres avec salle de bain rénovée. Prix un peu élevé; parking très démocratique en sous sol.
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