HUGO'S BOUTIQUE HOTEL
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2024
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2024
Difficile de ne pas remarquer cet imposant building noir de 8 étages lorsque vous passerez à Paceville. Ouvert en 2016, ce luxueux boutique-hôtel se veut à la pointe de la technologie. C’est ainsi que, muni d’une tablette, vous pourrez tout contrôler dans votre chambre : la lumière d’ambiance, l’air conditionné, le paiement de la chambre, des réservations dans des établissements partenaires. Et le reste de l’équipement sera du même niveau : wifi ultra performant, minibar, tv satellite, service à café complet et même lit top confort, surtout lorsque l’on active la fonction massante. Certaines suites, supérieures « bain moussant », vous permettent de vous glisser dans un bain bouillonnant tout en appréciant une superbe vue sur St Georges’s Bay. Mais l’intimité est parfaitement garantie puisque vous pourrez tout admirer sans être vu, grâce à un traitement particulier du verre. Décoration moderne pour l’ensemble des 40 chambres. Et dans les environs, des bars faisant partie du même groupe comme Hugo’s Pub, Hugo’s Passion....
Le saviez-vous ? Cet avis a été rédigé par nos auteurs professionnels.
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Avis des membres sur HUGO'S BOUTIQUE HOTEL
3.1/5
31 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Mevr. V.
Visité en novembre 2023
Super mooi hotel en kamer ook. Eten was heerlijk en personeel was ook geweldig. Helaas het zwembad niet gevonden tot 2x toe. Wel in het andere hotel het binnen Senna gezien. Zag er prachtig mooi uit. Houd er rekening mee als je ontbijt boekt bij je verblijf dat je eerst een wandeling moet maken. Gelukkig is roomservice gratis en super fijn. Al met al waren het top dagen en zit het hotel super centraal. Van uitgaan tot winkelen en hele fijne eetgelegenheden.
HUGO'S BOUTIQUE HOTEL
Responsable
14/11/2023 à 23:58
Dear Mevr. Vente,
Thank you a lot for staying at Hugo's Boutique Hotel and taking some of your time to post this lovely review.
We are sincerely delighted with your high rating and good comments, as it is one of the best things for us to know that our guests are spending pleasant time in our hotels and checking out satisfied.
The Hotel will keep on the effort of providing the best service to its clients, and we are looking forward to welcome you back!
Sincerely,
Customer Relations Manager
Thank you a lot for staying at Hugo's Boutique Hotel and taking some of your time to post this lovely review.
We are sincerely delighted with your high rating and good comments, as it is one of the best things for us to know that our guests are spending pleasant time in our hotels and checking out satisfied.
The Hotel will keep on the effort of providing the best service to its clients, and we are looking forward to welcome you back!
Sincerely,
Customer Relations Manager
Ivan D.
Visité en novembre 2023
100% paradise
HUGO'S BOUTIQUE HOTEL
Responsable
15/11/2023 à 00:01
Dear Ivan Djurisic,
Thank you for staying at Hugo's Boutique Hotel and sharing this nice feedback with us.
The team is extremely proud to see your compliments and be a part of your good experience, and we are cordially inviting you to visit us again!
Best Regards,
Customer Relations Manager
Thank you for staying at Hugo's Boutique Hotel and sharing this nice feedback with us.
The team is extremely proud to see your compliments and be a part of your good experience, and we are cordially inviting you to visit us again!
Best Regards,
Customer Relations Manager
Joana S.
Visité en novembre 2023
Oh my...where to start!!! 2 stars only for the hotel amenities, room decoration and staff friendliness.
The Hugo's Boutique hotel is located in middle of Paceville surrounded of several discos/bars with extremely loud music until 5h, 7 days a week!!!
It's like trying to sleep inside a disco and the base sound shakes the walls of the room. Independently of the room and floor that you stay.
After complaining in the reception they gave us ear plugs!!! We couldn't sleep at all, even with noise cancelling headphones.
The next day we were moved to another hotel from the chain only after complaining to the travel agency. It was slightly better but also very noisy as all the area around St. George Bay! The same happened to other guests during our stay. Perfect if you want to party, a nightmare if you want to rest.
It's quite disturbing to see so many fake/bot reviews regarding this hotel.
The Hugo's Boutique hotel is located in middle of Paceville surrounded of several discos/bars with extremely loud music until 5h, 7 days a week!!!
It's like trying to sleep inside a disco and the base sound shakes the walls of the room. Independently of the room and floor that you stay.
After complaining in the reception they gave us ear plugs!!! We couldn't sleep at all, even with noise cancelling headphones.
The next day we were moved to another hotel from the chain only after complaining to the travel agency. It was slightly better but also very noisy as all the area around St. George Bay! The same happened to other guests during our stay. Perfect if you want to party, a nightmare if you want to rest.
It's quite disturbing to see so many fake/bot reviews regarding this hotel.
HUGO'S BOUTIQUE HOTEL
Responsable
05/11/2023 à 15:13
Dear Joana S.
Thank you for staying at Hugo's Boutique Hotel and taking the time to post a review.
We are not pleased to see your dissatisfaction, and we are sorry for not being able to offer you a more peaceful time. As you could see, the hotel is situated in a very vibrant entertainment area, which leaves us with limited options when it comes to noise problems, but we did try our best and offered the best thing available at the moment - it was our attempt to make your stay better. Unfortunately, such a review is kind of a proof that it was not successful, too bad.
On the other hand, we are grateful for your nice mentions about our rooms, designs and the staff - which is the most important part of any service.
To be honest, for us is quite disturbing that despite the efforts to reach you and assist you, you still left our properties believing that we only helped because you had complained to the agency (the email from the company was received after you had taken the new room). Also, we feel that it is not so ethical to claim that our good reviews are fake, but all in all, let us not keep long on that.
We still thank you for your review and hope to have an opportunity to welcome you during a quieter period in the area. It would be very nice to have an opportunity to improve your impression.
Kind Regards,
Customer Relations Manager
Thank you for staying at Hugo's Boutique Hotel and taking the time to post a review.
We are not pleased to see your dissatisfaction, and we are sorry for not being able to offer you a more peaceful time. As you could see, the hotel is situated in a very vibrant entertainment area, which leaves us with limited options when it comes to noise problems, but we did try our best and offered the best thing available at the moment - it was our attempt to make your stay better. Unfortunately, such a review is kind of a proof that it was not successful, too bad.
On the other hand, we are grateful for your nice mentions about our rooms, designs and the staff - which is the most important part of any service.
To be honest, for us is quite disturbing that despite the efforts to reach you and assist you, you still left our properties believing that we only helped because you had complained to the agency (the email from the company was received after you had taken the new room). Also, we feel that it is not so ethical to claim that our good reviews are fake, but all in all, let us not keep long on that.
We still thank you for your review and hope to have an opportunity to welcome you during a quieter period in the area. It would be very nice to have an opportunity to improve your impression.
Kind Regards,
Customer Relations Manager
Donika C.
Visité en octobre 2023
Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms and high quality service. We've enjoyed the infinite pool, the spa and the food at Hugo's Hotel. Just has it all! Definitely the hotel to stay when in Malta.
HUGO'S BOUTIQUE HOTEL
Responsable
26/10/2023 à 10:21
Dear Donika Chushkova,
Thank you a lot for staying at Hugo's Boutique Hotel and for sharing this amazing review with our team.
We can see that your recent visit was really enjoyable and that our team made sure to offer you a great stay and memorable experience - thank you for your kind compliments and nice recommendation.
It is also very nice to know that you were satisfied with our food offer in different venues and that you found some time to enjoy our relaxing facilities.
We can only hope to welcome you back in one of our hotels soon!
Warm Regards,
Customer Relations Manager
Thank you a lot for staying at Hugo's Boutique Hotel and for sharing this amazing review with our team.
We can see that your recent visit was really enjoyable and that our team made sure to offer you a great stay and memorable experience - thank you for your kind compliments and nice recommendation.
It is also very nice to know that you were satisfied with our food offer in different venues and that you found some time to enjoy our relaxing facilities.
We can only hope to welcome you back in one of our hotels soon!
Warm Regards,
Customer Relations Manager
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HUGO'S BOUTIQUE HOTEL compte 31 avis avec une note moyenne de 3.1. Vous pouvez consulter les avis de HUGO'S BOUTIQUE HOTEL en cliquant sur ce lien ou partager votre avis sur HUGO'S BOUTIQUE HOTEL
HUGO'S BOUTIQUE HOTEL se situe au St. George's Road , St Julian'S
Les meilleurs à St Julian'S et autour
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Thank you for staying at Hugo's Boutique Hotel and providing us with this nice review.
It is a pleasure to know how enjoyable your recent stay was, and we are hoping to welcome you again soon!
Warm Regards,
Customer Relations Manager