Retour à la fiche établissement HOTEL RAFAEL SPINOLA

Avis HOTEL RAFAEL SPINOLA St Julian'S

Avis des membres sur HOTEL RAFAEL SPINOLA

3.6/5

30 avis

Rapport Qualité/Prix

Localisation

Propreté

Cadre /ambiance

Service

Trier par :

Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

giada p.

Visité en octobre 2023

Ottima posizione ma pessimo in tutto il resto. Camere con arredamento vecchio, precario e che puzzano da vecchio e umido, quando ti fai la doccia si allaga il bagno, pulizia inesistente (water sporco per 5giorni di seguito, mai pulito!) asciugamani puzzolenti, lenzuola bucate, cuscini scomodi, la colazione è meglio che la fate al bar perché scarsissima scelta e dovete star svelti perchè loro devono “pulire” e sistemare…e qualcuno del personale anche molto molto scortese!!! Ti corregge se parli male e precisa le cose… gli date fastidio praticamente! corridoi con la moquet pieni di sporco e polvere. È un 3 stelle ma se ne merita -3! Peccato, con la posizione che ha potrebbe fare molto di più!!!

Barbara L.

Visité en octobre 2023

5 giorni in hotel :
Capelli nella doccia mai tolti
Carta igenica da chiedere ogni volta perché mancava sempre
Colazione con pochissima scelta ,
Stanza non pulita
Receptionist( 1in praticare che non ricordo il nome ) arrogante
Un peccato

Carolina C.

Visité en octobre 2023

Muy buena ubicación y el personal es muy amable. La limpieza es excelente.Buena relación calidad:precio.Muy recomendable.

Daniel N.

Visité en octobre 2023

Hotel in ottima posizione, ma 0 pulizia e personale non di competenza.
La ragazza della reception Vera é inaffidabile e di poca competenza.

Iaia C.

Visité en septembre 2023

Posizione comoda, personale cortese e presente per tutte le esigenze durante il nostro soggiorno. Unica “pecca” la colazione con poca varietà.

HOTEL RAFAEL SPINOLA Responsable

09/10/2023 à 10:36

Thankyou for your rating and review

ZAFER A.

Visité en septembre 2023

Otel çalışanları sıcakkanlı ve sevecenler. Kahvaltı, çeşitlendirilebilir. Odadaki klima yeterli değil ve bazen arıza veriyor. Tercih edilecek bir yer.

HOTEL RAFAEL SPINOLA Responsable

09/10/2023 à 10:38

Thankyou for your rating and review

Sevilay C.

Visité en septembre 2023

Hotel is convenient for large groups, families, and the young as well

HOTEL RAFAEL SPINOLA Responsable

09/10/2023 à 10:39

Thankyou for your rating and review

Gerard

Visité en septembre 2023

Redelijk hotel. Helaas geen koffie/thee zetter op de kamers en geen airco

Velliot C.

Visité en août 2023

Amazing stayed and enjoyed every bit of it. The staffs was friendly and helpful, Most Specially the African goddess she was so polite full of laugter and smiles. Always helpful and protective I came in late night drunk she took me to my room clean my vomit and took care of me till I was sober.. My namesake I appreciate and miss you Always love you Vera Allegro you are the Best....????????????

HOTEL RAFAEL SPINOLA Responsable

03/09/2023 à 08:59

Thank you for your rating and review. We do our best for our guests!

Barbara L.

Visité en août 2023

Bahroom with nice design, good quality of wifi, and most of a staff were very kind and professional including epmloyees in a dining room. AC didnt work in my room for 2 nights during 5 days stay. One employee ( dark-skinned girl with pigtais on a nightshifts) was very rude, unprofessional and with bad english. So my stay was a nightmare, we had 30* degrees or more in our room,I spent two nights in a sauna and had to argue with rude employee in the middle of the night. During first night I was super kind and understanding. Once problem happend again I wasnt so kind and smiling but still wasnt unpleasnt emoloyee was extremly unproffesional. I’ve choosen hotel with AC to have a possibility to rest during a night. So if you are not big fan of sauna during whole night choose anyting else. Breakfast was poor and its better to visit bakery and buy some sandwich, whatever would be better. Also hotel doesnt look like on the photos

HOTEL RAFAEL SPINOLA Responsable

03/09/2023 à 09:04

Unfortunately due to the extremely high temperature the AC was not that effective and your complaint as a client is justifiable and we will be taking steps to modify the engineering of the system. What is not justifiable is your attempt to reputationally damage the hotel with your baseless comments and downright lies about the breakfast and the building. Enough said.

Ranney

Visité en août 2023

A truly amazing hotel. The rooms were clean and tidy and at a great price. Sonia and everyone at the hotel were amazing.

HOTEL RAFAEL SPINOLA Responsable

03/09/2023 à 09:04

Thank you for your rating and review

Alessandro Q.

Visité en août 2023

Bellissimo hotel e ottimo servi

HOTEL RAFAEL SPINOLA Responsable

03/09/2023 à 09:25

Thank you for your rating

Anita M.

Visité en août 2023

The breakfast is cold continental, meaning the only warm thing except tea/coffee was boiled eggs or toast and that was the only minus of the breakfast. Otherwise all was good, very delicious traditional Malteasan bread, lots of fresh veg and fruits. The swimming pool at the roof is small, but quite nice, there are lots of sunbeds but it gets busy after 16:00. Rooms have very strong air conditioning; mine was small but clean. Only bathroom was a bit difficult to use - to use the toilet I had to close the door and it was a bit difficult to do that while standing inside the bathroom. I ended up getting inside the shower to close the door. The staff is very friendly and helpful, earler check-in is possible if rooms are prepared. Generally, I would recommend for all travellers that look for a reasonably priced place to stay, in the center of Julian's.

HOTEL RAFAEL SPINOLA Responsable

03/09/2023 à 09:26

Thank you for your rating and comments

Vincenzo T.

Visité en juillet 2023

Punto strategico.Le camere non climatizzate(402) ,e la pulizia lascia a desiderare

Philipp S.

Visité en juillet 2023

War hier im Februar für zwei Wochen, das Personal war sehr nett. Die Zimmereinrichtung war sehr altbacken und das Bad hätte deutlich sauberer sein können. Das Frühstück ist auch verbesserungsfähig. Dafür ist der Pool auf der Dachterrasse sehr schön.

Rita D.

Visité en juin 2023

Location is fantastic in St Julien away from the noise also .
Staff were friendly and couldn't be more helpful.
Sonia and Antonia went over and Beyond with assistance on daytrips and recommendations.
Both speaking very good English,Maltese.

HOTEL RAFAEL SPINOLA Responsable

03/09/2023 à 09:28

Thank you for your comments

frenk t.

Visité en juin 2023

Hotel molto carino e posiz a centro san giulian

HOTEL RAFAEL SPINOLA Responsable

03/09/2023 à 09:29

Thank you for your rating and comments

Сергей �.

Visité en juin 2023

Не съм доволен за това което платих
Не съм доволен от стаята. Много шумно. Леглата неудобни. Не съм очаквал такова нещо. Много пари за нищо. Ръководството на хотела може да ми се извини. Стая без тераси?? Толкова пари.....
Дори една звезда е много

HOTEL RAFAEL SPINOLA Responsable

18/06/2023 à 18:16

Unfortunately we cannot engage with you as you just left a damaging comment without justification

Marco D.

Visité en juin 2023

Vicinissimo alla zona dei locali di St Julian's ma non immerso nella confusione. A Ross streat potrete prendere le principali linee per andare in giro per l'isola.
Le camere sono spaziose con confort di base. Balconi e piccola e accogliente piscina all'ultimo piano. Servizio colazione dolce salato molto apprezzato. Deposito bagagli utilissimo. Nelle vicinanze Despar market. Consiglio vivamente.

HOTEL RAFAEL SPINOLA Responsable

18/06/2023 à 18:15

Thank you for your review

Diego T.

Visité en mai 2023

Ho lavorato da studente Erasmus in questo hotel per 2 mesi durante l'estate 2022, mi sono trovato benissimo, i proprietari e lo staff sono persone molto gentili e accoglienti, mi hanno sempre aiutato e compreso, esperienza super positiva. Saluto Mark, Sonia, Ramòn e Karen. Se un giorno tornerò a Malta passerò sicuramente a trovarvi :)

HOTEL RAFAEL SPINOLA Responsable

26/05/2023 à 19:43

We are very happy that you enjoyed your work experience with us. Good luck in your chosen career.

Μεταφράσεις �.

Visité en avril 2023

I am trying to communicate with them (via mail) but they don’t reply! Also, I send a message at the form in their website and they don’t reply too.
If you are seeing this, please check your mail.
(Best before 27 April)

catherine

Visité en avril 2023

Bien situé.tres bon accueil.chambre agréable.

HOTEL RAFAEL SPINOLA Responsable

26/05/2023 à 19:44

Thanks for your review

Matisse F.

Visité en avril 2023

L’hôtel « allegro » à Vienne était déplorable. En effet il était totalement opposé à nos attentes en termes de confort, de nourriture et d'accueil. Il est vraiment regrettable de constater que notre expérience n'a pas été à la hauteur de nos attentes et que nous avons été déçu par la qualité des chambres et de la cuisine, ainsi que par l'attitude de l'équipe en charge de l'accueil.
Il est vrai que le choix de l'hôtel est crucial pour assurer un séjour agréable et confortable, et il est décevant de constater que celui-ci n'a pas été à la hauteur de nos attentes. Des chambres qui ne sont pas esthétiquement agréables avec des lits ressemblant fortement à des lits d’hôpital et une cuisine qui ne répond pas aux normes de qualité sont des problèmes sérieux pour tout hôtel, et cela est inacceptable.
De plus, l'attitude irrespectueuse et peu accueillante de l'équipe en charge de l'accueil est inexcusable. Nous demander de payer une caution de 2000 euros EN ESPECE en nous menaçant de nous mettre dehors si celle ci n’était pas réglé fut un acte inacceptable et non digne d’un hôtel 3 étoiles. Suite à ces sincères explications, je ne recommande donc pas cet hôtel qui fut une très mauvaise expérience.

HOTEL RAFAEL SPINOLA Responsable

10/04/2023 à 05:21

This review does not apply to the Allegro Hotel in Malta. The reviewer misposted his review on the wrong property. He has been asked to remove this review from our property and has not answered us or removed the review. I hope he realises the mistake soon.

Alejandro V.

Visité en mars 2023

We were 2 teachers with 10 Primary students and the staff was very kind with them, they understood all our requirements and they were really flexible with us. Totally recommended for school trips!

HOTEL RAFAEL SPINOLA Responsable

27/03/2023 à 07:51

Thank you for your review. It is appreciated.

Renata R.

Visité en mars 2023

Wszystko ok z wyjątkiem braku w łazience mydła szamponu

HOTEL RAFAEL SPINOLA Responsable

27/03/2023 à 07:53

Thank you for your review. Just a note, we use combined shampoo and soap in our bathrooms.

Kaya V.

Visité en janvier 2023

I had living 1 month in Allegro during automn 2021.

The personal was very Nice, they was here for me if I got a problem. And I have a bad english when I had visited Malta. The breakfast was good but regular.

The Bedroom was big, clean and confortable.
Unfortunately, not hot water in my bathroom and nobody to help me with this.

The hostel is very close to paceville and valetta. So, 5 minutes to go Nighclub, restaurants & bars. 10 minutes to go beach and 20 minutes to go Valetta or Big Spa hostel.

I recommended for a short trip and I want come back one day.

HOTEL RAFAEL SPINOLA Responsable

11/01/2023 à 00:13

Thank you for your review

John R.

Visité en décembre 2022

Stayed here for 11 nights in November 2022 - would definitely recommend. Hotel was very clean, comfortable and quiet (although a little bit of street noise on Friday and Saturdays, since it is located in an area known for nightlife). Excellent value for money.

HOTEL RAFAEL SPINOLA Responsable

25/12/2022 à 19:04

Thank you for your positive review

Manuel m.

Visité en novembre 2022

Hay varios tipos de habitaciones, las nuevas muy bien, pero las antiguas dejan mucho que desear

HOTEL RAFAEL SPINOLA Responsable

25/12/2022 à 19:05

Thank you for your review. We are working to upgrade all the rooms to a higher standard.

Munira A.

Visité en novembre 2022

Superior and outstanding hotel in Malta

HOTEL RAFAEL SPINOLA Responsable

25/12/2022 à 19:06

Thank you for your review

Corinne F.

Visité en novembre 2022

Excellent location, brand new rooms, extremely clean, free wifi and good quality breakfast. Staff are helpful and go out of their way to ensure that guests enjoy their stay. Recommended for all types of travelers.