PERGOLA HOTEL & SPA ^{* * * *}

The room was nice and spacious, they had UK plug points which was nice. Breakfast was nice everyday. As we had a car were found the location was well suited for our trip.
Parking : Easy to park in the underground car park, costs €8 per day and I would highly recommend to contact them to reserve a spot as there are only 2 electric parking and 8 regular car spots. However you might be able to find on street parking in down seasons. We went in October and opted to have the daily security of a spot.
Amenities: We were able to use all the facilities in the hotel. They were all working when we were there.

Rooms, service and location all of great quality. Whilst the room we stayed in was basic it had all the amenities we required plenty of hot water at a decent pressure, air con that was of adequate capacity for the size of the room and plenty of lighting options. Balcony was provided direct from the room but the proximity of extraction vents from a kitchen made it fairly unusable at times. The extraction noise from the ducting up the side of the building was also constant for the majority of the day and evening eventually stopping around 11. All staff were excellent although the support we received when dealing with a medical emergency concerning our baby was minimal. Reception staff were, whilst of course concerned, only able to provide limited assistance. Location is fantastic only a short walk from lots of places to eat and visit including a few beaches. Bus stop very close by too which is always handy. Food was fairly standard for the type of hotel and the breakfast buffet became tiresome after 2-4 days so Starbucks was handy just a few steps away. We only ate at the restaurant one time in our first night choosing to our other days. Now, the other guests were interesting. Nice mix of people but what you generally find with these places is they are dominated by excessively rude and obnoxious Germans, Italians, French and Eastern Europeans. Not all the same but let’s just say we experience our fair share of cultural insight from certain residents to make me need to mention that some of the other guests can and will overbear themselves on people if allowed to get away with it so keep your eyes out for poor behaviour and ensure they don’t get away with it. Many occasions we were walking down a narrow corridor or path with a pram and they simply will not move as though they have a god given right to make people with prams move. Also they push in front of people fairly often no manners at all.

Lovely hotel located fairly centrally in Melieha. Lots of floors and lifts which go to different sections of the hotel but after a couple of days we figured out which lift we needed. Breakfast is very basic and a bit boring after a few days. Evening food was really nice as was the food at the cave bar. The hotel is very clean and tidy, staff are friendly and polite.

I also used the spa here and was disappointed with the customer service. Was undressed on the bed waiting for my massage to start when the lady on reception came in asking for my confirmation sheet as there had been a mix up. I told her I didn’t have a paper one as I booked online. It was resolved and my massage started, however another masseuse came into the room without knocking or any consideration. The massage I paid for wasn’t what I got but it was a good treatment. The receptionist should have sorted/ confirmed my appointment before I was taken to the room. Wouldn’t use the spa again.

Gutes ruhig gelegenes Hotel und dennoch zentral.
Das Frühstück war OK, der Kaffee war nicht so gut und das auffüllen des Saft Automaten hat nicht geklappt. Trotz mehrfacher Aufforderung durch mehrere Gäste wurde immer Ananassaft in das Fach für Orangensaft gegeben, den es nur auf Nachfrage gab.

Notre chambre n'était pas très moderne mais le reste des éléments de l hôtel sont très correcte.Le cadre et le panorama sont top.
Le personnel est très professionnel. Le Spa est un vrai moment de détente.