THE PHOENICIA ^{* * * * *}

從入住開始就有超棒的體驗，
工作人員態度親切友善，
房間整潔明亮，餐廳食物也美味豐富，
絕對是直得推薦的真五星級飯店。

Fabulous afternoon tea. Staff very attentive helpful and polite. There is great atmosphere with people coming and going. The gardens are extensive and beautiful with quiet places to sit.

Loved the hotel. Excellent location just outside the city walls. Great outdoor infinity pool facing the harbour. Their spa with indoor pool and salt room is one of the best. The restaurants are great. The entire hotel has very calm feel to it (except the reception area which is a bit cramped). Would love to go back. All rooms have balconies with great views and soundproof windows, but the real gems are the garden, spa, sunset from the poolside area and terrace section at The Phoenix for meals

Definitely a flagship for the hospitality in Malta.

What a hotel & team!

We stayed for 4 nights and got to fully try out all the hotel has to offer.

When we arrived, we were greeted by Craig Hum. Who was extremely helpful in grabbing our bags, guided us to reception, and a casual a chat to us whilst we waited to check in. He immediately remembered our names and for the the rest of our stay, always greeted us by name, and was so friendly and helpful.

*Room*
We stayed in a deluxe harbour view room which was nice. We were given a lovely bottle of fizz along with a small treat for our stay which was a lovely touch! It’s always nice to see a personalised message from the hotel, especially one which has as many guests as this!

*Breakfast*
We chose to have the buffet most days. Food on offer was well cooked, the egg station is brilliant and the hot drinks on offer are well made, as well as fresh juices

*Dinner*
We ate at the restaurant twice, and both times it was fantastic, for context, we also ate at some of the 1* places on the island (Under Grain) and we both felt we had a nicer and more enjoyable meal at the Phoenicia! Food was very well cooked, the staff are amazing, and the Wine list is very good. Highly recommend the Salt Baked Sea Bass and the Tiramisu!

*Service*
Throughout this entire stay I wondered if i booked the right hotel, I was torn between The Phoenicia or Iniala Harbour House. And having had the treatment from the Staff at the Phoenicia, I can confidently say we stayed at the right place!

It is always good to receive nice service, but when the staff in the hotel actually remember your name, your preferences, your booking without looking at their system etc. it shows that the team here give it that extra bit of attention to detail and care.

Whilst I am sure all the staff here are brilliant, the following staff members we met with/encountered really were exceptional:
Door: Craig
Restaurant (dinner): Alejandro, Saaswat
Breakfast: Rex
Restaurant Front of house: There were 2 members of female staff who both greeted us and made bookings etc. Unfortunately I didn’t get to see their name badges (angles and it was dark) but they were both fantastic.

We can not wait to come back and visit again!