THE PHOENICIA * * * * *
Hôtel
•
€€€
2024
Recommandé
•
2024
Si vous avez eu la chance de séjourner dans cet hôtel, vous ne devriez plus rien y reconnaître. Fermé durant plus d’une année, il a rouvert ses portes le 1er mai 2017 avec un décor entièrement rénové. Le plus prestigieux hôtel de Malte est toujours installé dans une bâtisse coloniale entourée de vaste jardins et dominant deux ports. Et sa rénovation a su conserver l’architecture, le charme et l’atmosphère du milieu du XXe siècle qui lui avaient valu le séjour de toutes les stars internationales de passage sur l’île, y compris la reine d’Angleterre. Quasiment accolé aux murailles de la vieille ville, ce cinq étoiles offre des chambres plutôt de petite taille mais superbement équipées et toutes dotées de magnifiques vues. Si l’on y appréciera les services de très grande qualité, on y sera certainement sensible à la beauté de ses jardins et à la magnifique piscine à débordement avec vue imprenable sur le port. Autre plus s’il en était besoin, son restaurant gastronomique, le Phoenix, au décor raffiné et à la gastronomie étudiée.
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Avis des membres sur THE PHOENICIA
4.8/5
38 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Susan Nuttall
Visité en novembre 2023
Fabulous afternoon tea. Staff very attentive helpful and polite. There is great atmosphere with people coming and going. The gardens are extensive and beautiful with quiet places to sit.
THE PHOENICIA
Responsable
15/11/2023 à 12:28
Dear Ms. Nutall,
Thank you for taking the time to provide us with your feedback following your recent Afternoon Tea at The Palm Court Lounge and The Phoenicia Malta.
We sincerely look forward to having the pleasure of welcoming you back at The Phoenicia in the near future and remain at your complete disposal for any further information or assistance you may require in the meantime.
Kind regards
John Abela
Quality Assurance Manager
Thank you for taking the time to provide us with your feedback following your recent Afternoon Tea at The Palm Court Lounge and The Phoenicia Malta.
We sincerely look forward to having the pleasure of welcoming you back at The Phoenicia in the near future and remain at your complete disposal for any further information or assistance you may require in the meantime.
Kind regards
John Abela
Quality Assurance Manager
Anju Patwardhan
Visité en novembre 2023
Loved the hotel. Excellent location just outside the city walls. Great outdoor infinity pool facing the harbour. Their spa with indoor pool and salt room is one of the best. The restaurants are great. The entire hotel has very calm feel to it (except the reception area which is a bit cramped). Would love to go back. All rooms have balconies with great views and soundproof windows, but the real gems are the garden, spa, sunset from the poolside area and terrace section at The Phoenix for meals
THE PHOENICIA
Responsable
13/11/2023 à 14:01
Dear Ms. Patwardhan,
Thank you for taking the time to provide us with your feedback following your recent stay with us at The Phoenicia Malta and visit to our The Phoenix Restaurant.
We sincerely look forward to having the pleasure of welcoming you back at The Phoenicia in the near future and remain at your complete disposal for any further information or assistance you may require.
Kind regards
John Abela
Thank you for taking the time to provide us with your feedback following your recent stay with us at The Phoenicia Malta and visit to our The Phoenix Restaurant.
We sincerely look forward to having the pleasure of welcoming you back at The Phoenicia in the near future and remain at your complete disposal for any further information or assistance you may require.
Kind regards
John Abela
Sandro Grigolo
Visité en novembre 2023
Definitely a flagship for the hospitality in Malta.
THE PHOENICIA
Responsable
09/11/2023 à 17:13
Dear Mr. Grigolo,
Thank you for taking the time to provide us with your feedback and your nice comments following your recent visit to The Phoenicia Malta.
We sincerely look forward to having the pleasure of welcoming you back at The Phoenicia in the near future and remain at your complete disposal for any further information or assistance you may require.
Kind regards
John Abela
Quality Assurance Manager
Thank you for taking the time to provide us with your feedback and your nice comments following your recent visit to The Phoenicia Malta.
We sincerely look forward to having the pleasure of welcoming you back at The Phoenicia in the near future and remain at your complete disposal for any further information or assistance you may require.
Kind regards
John Abela
Quality Assurance Manager
Daniel Chen
Visité en novembre 2023
What a hotel & team!
We stayed for 4 nights and got to fully try out all the hotel has to offer.
When we arrived, we were greeted by Craig Hum. Who was extremely helpful in grabbing our bags, guided us to reception, and a casual a chat to us whilst we waited to check in. He immediately remembered our names and for the the rest of our stay, always greeted us by name, and was so friendly and helpful.
*Room*
We stayed in a deluxe harbour view room which was nice. We were given a lovely bottle of fizz along with a small treat for our stay which was a lovely touch! It’s always nice to see a personalised message from the hotel, especially one which has as many guests as this!
*Breakfast*
We chose to have the buffet most days. Food on offer was well cooked, the egg station is brilliant and the hot drinks on offer are well made, as well as fresh juices
*Dinner*
We ate at the restaurant twice, and both times it was fantastic, for context, we also ate at some of the 1* places on the island (Under Grain) and we both felt we had a nicer and more enjoyable meal at the Phoenicia! Food was very well cooked, the staff are amazing, and the Wine list is very good. Highly recommend the Salt Baked Sea Bass and the Tiramisu!
*Service*
Throughout this entire stay I wondered if i booked the right hotel, I was torn between The Phoenicia or Iniala Harbour House. And having had the treatment from the Staff at the Phoenicia, I can confidently say we stayed at the right place!
It is always good to receive nice service, but when the staff in the hotel actually remember your name, your preferences, your booking without looking at their system etc. it shows that the team here give it that extra bit of attention to detail and care.
Whilst I am sure all the staff here are brilliant, the following staff members we met with/encountered really were exceptional:
Door: Craig
Restaurant (dinner): Alejandro, Saaswat
Breakfast: Rex
Restaurant Front of house: There were 2 members of female staff who both greeted us and made bookings etc. Unfortunately I didn’t get to see their name badges (angles and it was dark) but they were both fantastic.
We can not wait to come back and visit again!
We stayed for 4 nights and got to fully try out all the hotel has to offer.
When we arrived, we were greeted by Craig Hum. Who was extremely helpful in grabbing our bags, guided us to reception, and a casual a chat to us whilst we waited to check in. He immediately remembered our names and for the the rest of our stay, always greeted us by name, and was so friendly and helpful.
*Room*
We stayed in a deluxe harbour view room which was nice. We were given a lovely bottle of fizz along with a small treat for our stay which was a lovely touch! It’s always nice to see a personalised message from the hotel, especially one which has as many guests as this!
*Breakfast*
We chose to have the buffet most days. Food on offer was well cooked, the egg station is brilliant and the hot drinks on offer are well made, as well as fresh juices
*Dinner*
We ate at the restaurant twice, and both times it was fantastic, for context, we also ate at some of the 1* places on the island (Under Grain) and we both felt we had a nicer and more enjoyable meal at the Phoenicia! Food was very well cooked, the staff are amazing, and the Wine list is very good. Highly recommend the Salt Baked Sea Bass and the Tiramisu!
*Service*
Throughout this entire stay I wondered if i booked the right hotel, I was torn between The Phoenicia or Iniala Harbour House. And having had the treatment from the Staff at the Phoenicia, I can confidently say we stayed at the right place!
It is always good to receive nice service, but when the staff in the hotel actually remember your name, your preferences, your booking without looking at their system etc. it shows that the team here give it that extra bit of attention to detail and care.
Whilst I am sure all the staff here are brilliant, the following staff members we met with/encountered really were exceptional:
Door: Craig
Restaurant (dinner): Alejandro, Saaswat
Breakfast: Rex
Restaurant Front of house: There were 2 members of female staff who both greeted us and made bookings etc. Unfortunately I didn’t get to see their name badges (angles and it was dark) but they were both fantastic.
We can not wait to come back and visit again!
Les meilleurs à La Valette et autour
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THE PHOENICIA compte 38 avis avec une note moyenne de 4.8. Vous pouvez consulter les avis de THE PHOENICIA en cliquant sur ce lien ou partager votre avis sur THE PHOENICIA en cliquant ici
THE PHOENICIA se situe au The Mall , La Valette
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工作人員態度親切友善，
房間整潔明亮，餐廳食物也美味豐富，
絕對是直得推薦的真五星級飯店。