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Avis ORFILA Madrid
Avis des membres sur ORFILA
4.3/5
9 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Andrea H.
Visité en mars 2024
Hola, la atención en el hotel de 10. Pero para gestión de temas administrativos pésimo.
El Señor Bruce es de trato distante, no agradable y poco resolutivo.
Envíe una solitud con comprobante de pago y me llamó a tratarme de forma displicente.
La atención al cliente debería ser prioridad.
El Señor Bruce es de trato distante, no agradable y poco resolutivo.
Envíe una solitud con comprobante de pago y me llamó a tratarme de forma displicente.
La atención al cliente debería ser prioridad.
K
Visité en mars 2024
Service was excellent, reacting to every request including making reservations for restaurants. Location was also great.
The room, while beautiful, gets a slightly lower score (and brings the whole score down), as the air conditioning did not work well. In fact, the default when coming into the room for check-in was an extremely warm 26+ degrees Celcius, which was unpleasant. Even putting it down the whole night at the lowest temperature, the room was still warm. The shower was extremely complicated to use, which made no sense, with multiple buttons and handles and the water pressure was very soft.
I would not stay there again for those reasons as rooms and comfort are most important to me, which is a pity as the service and location was great.
The room, while beautiful, gets a slightly lower score (and brings the whole score down), as the air conditioning did not work well. In fact, the default when coming into the room for check-in was an extremely warm 26+ degrees Celcius, which was unpleasant. Even putting it down the whole night at the lowest temperature, the room was still warm. The shower was extremely complicated to use, which made no sense, with multiple buttons and handles and the water pressure was very soft.
I would not stay there again for those reasons as rooms and comfort are most important to me, which is a pity as the service and location was great.
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Robert M.
Visité en février 2024
A perfect jewel-box of a hotel. Small but every service imaginable is available. The restaurant is Michelin-worthy, and the rooms and public spaces are impeccably appointed and maintained. The staff could not possibly be friendlier or more helpful. The cozy bar off of reception is perfect for an after dinner drink.
A G.
Visité en janvier 2024
He disfrutado de un brunch fantástico, de 10
Denisse M.
Visité en janvier 2024
Lugar agradable!
Игорь .
Visité en décembre 2023
Отель находится в прекрасном и тихом районе, недалеко от улицы бутиков и хороших ресторанов. Нам очень понравились завтраки. Все очень вкусно и изысканно. Из минусов напор в душе - он был слабым. Каждый вечер нам клали шоколадки и крем с мятой для ног, это было очень мило.
Felix
Visité en décembre 2023
Hemos estado estos días de puente en Madrid y el hotel nos ha encantado tanto como el servicio que nos han ofrecido, superando en todo momento nuestras expectativas. El edificio es precioso, el lugar tranquilo y bien situado, y los desayunos fantásticos. Sin duda recomendable. Por añadir una sugerencia, disponer de cargador para coche eléctrico.
Marie m
Visité en août 2020
Décor qui aurait besoin d'être rafraichi et modernisé. Repas très agréable
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