LENNOX MIAMI BEACH
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Hôtel doté d'une piscine, disposant de chambres avec mobilier en bois de Patagonie et offrant une cuisine méditerranéenne
Cet hôtel inauguré en 2019 au cœur de South Beach prend place dans un écrin Art déco : quatre bâtiments interconnectés construits en 1936 par l'architecte Russell Pancoast. Le Lennox remplace le Peter Miller Hotel d'origine, comme l'indique l'enseigne aux lettrages rétro toujours visible sur la façade. On apprécie l'ambiance nature des 119 chambres, soulignée par le mobilier en bois de Patagonie. La piscine est une oasis de tranquillité au cœur de l'hôtel. Le restaurant Amalia offre quant à lui une délicieuse cuisine méditerranéenne à base de produits frais.
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Questions fréquentes :
We stayed in a deluxe room, which was nicely furnished, but I could have wished for better space to hang long dresses. The hotel is located in a quiet area, but close to everything.
My fiancé and I booked 6 nights for Dec 25-31 2023. We made this booking 8 months out (Apr 2023), well in advance.
8 weeks after our booking we get a message stating that the hotel had made an ‘obvious mistake’ with their rates at the time we booked Lennox Miami, and they were asking an additional $200USD per night in order for us to keep our reservation - a 49% increase from the initial rate we booked at. Back when we had booked, Lennox Miami had very comparable rates to the surround hotels - nothing about their rate hinted at it being an error. Having paid for our booking we considered our reservation a binding contract as the hotel had accepted payment. We relayed this to Lennox Miami, and that we are not paying an additional amount.
With no response for several days, we then suddenly got a cancellation email. No communication or follow up prior to, just a straight up cancellation.
Seeing Lennox Miami’s recent reviews it’s clear that this hotel’s service, quality, and standing has dropped. The way we see it: my fiancé and I dodged a bullet.
This hotel is mediocre and their service is nonexistent. The surrounding hotels have better quality, more consistent reviews, and proper communication with their upcoming guests.