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Avis SATA AZORES AIRLINES Ponta Delgada

Name: SATA AZORES AIRLINES
Address: 55, Avenida Infante D. Henrique, Ponta Delgada, Açores, (region)0
Telephone: +351 296 209 720
Price range: €
Rating: 2.2

Avis des membres sur SATA AZORES AIRLINES

2.2/5

42 avis

Rapport Qualité/Prix

Le sport en général

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Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

Яна �.

Visité en octobre 2023

Our flight was canceled due to bad weather and SATA managed to organize free accomodation, food and transportation for all passengers very quickly. Passengers were taken care of. I can't blame the airline - the weather at the final destination was really bad.

Max

Visité en octobre 2023

Koffer wurde von einem TAP Mitarbeiter verplempert. Immerhin hat sich SATA um den Koffer gekümmert und er wurde in 5 Tagen wieder gefunden. Der Komfort in den Flugzeugen ist okay, es gibt Steckdosen und einen kleinen Snack sowie ein kleines Getränk. Das ist völlig okay, weniger wäre bei fast 3h Flug eher schlecht. Lasst am besten alles so wie es ist, dann ist alles gut!

lore b.

Visité en septembre 2023

Experiencia pésima! No voléis con esta compañía!

Después de pagar un dineral por reservar asiento , acaban sentándome donde quieren.

Las maletas no caben en cabina por qué el personal no lleva a cabo ningún tipo de organización. Las personas dejan chaquetas en los compartimentos y luego no hay espacio para todos. Solución búscate la vida.

Viaje con una mascota en cabina. Pago por su billete y las facilidades que te dan son nulas. Viajar con la chaqueta, la mochila y el transportin entre tus piernas durante 2 horas. En un espacio de 20 cm. PÉSIMO!

La atención por parte de la compañía malísima. Mal trato, mala atención, desde el check in hasta su organización e indicaciones. FATAL.

Cuando pago un billete de avión me convierto en tu cliente y mínimo pido que se me trate bien.

Danielle H.

Visité en septembre 2023

We had absolutely terrible service from the ticket agent who checked us in. She had no idea what she was doing and could not answer any of our questions. She tried to charge me for my daughter’s bag who had her own seat and then got angry with me for being upset and asking why she was charging me. She then tells me my son’s golf bag is $120, but it clearly says on the website it’s not included in the regular bag count. She told me I have to pay and then I have to contact SATA directly because she has no way of knowing and she can’t go by what the website says.
Then we paid extra $60 pp to sit in the front with extra space. When we went to board we were told our seats were moved to the back of the plane because of weight, but when we get on the plane there are people sitting in the seats we were supposed to sit in and they had put all of us in the back of the plane besides my 2 year old daughter who was still in the seat I booked. The steward said nothing she can do we have to contact the airline. So I contact the airline and they tell me they will refund us, but my daughter was still in her original seat so she wouldn’t. I said my daughter is 2 years old so she definitely could not sit at the front of the airplane alone. Was a terrible experience overall.

Patricio C.

Visité en septembre 2023

Nos cambiaron un vuelo de las 9:50 a las 22:40. Tuvimos que sacar un vuelo a las 8:25 para no perder la conexión de Lisboa. Ese vuelo también salió tarde.

Peter

Visité en septembre 2023

They violate GDPR on purpose and refuse to delete any data of their customers. To make it even worse they blatantly lie and tell you that everything‘s deleted which I can prove as a lie.

Nize

Visité en août 2023

Anschlussflug von Lissabon nach Wien verpasst. Service mit Hotel usw sehr gut. Abwicklung am Flughafen Lissabon eine Odysee...

D L.

Visité en août 2023

Terrible experiencia!
El viaje a Azores es toda una maravilla a excepción de la aerolínea SATA Air Açores.
Me han cancelado un vuelo y otros dos con retrasos.
Tienen el dominio de las rutas en Azores y por eso hacen lo que les da la gana.
Son desorganizados y terriblemente impuntuales.
Pésimo servicio!
La puntualidad es básica, están acortando nuestro tiempo de vacaciones, el tiempo es oro!!

Mário P.

Visité en août 2023

Flight overbooked and I was “randomly” picked to stay on land. Asked the crew to ask other passengers if any would take the deal offered to me, but got the loveliest response:” I have no orders to do that”. In the end I talked to another passenger myself and he accepted what was offered me.
To sum up: Sata only flies because there’s no other company providing inter island flights. Soon to be out of work

meryalvine

Visité en juillet 2017

Rapport Qualité/Prix

Le sport en général

l'avion est le moyen le plus rapide pour relier les différentes îles de l'archipel.
Sata est une bonne compagnie, vol a l'heure et plutôt agréable.
compagnie utilisé pour rejoindre flores depuis sao miguel (via tercera)