Résultats Hôtel à OULAN-BATOR (УЛAAHБAATAP)

KEMPINSKI HOTEL KHAN PALACE * * * * *

Hôtel €€€
4.4/5
12 avis

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Carte de l'emplacement de l'établissement
East Cross Road, Peace Avenue Bayanzurkh District, Oulan-Bator (Улaahбaatap), Mongolie
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2024
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2024

Situé à moins de 2 km du centre-ville, ce palace dispose de tout ce dont on peut rêver pour visiter la capitale mongole avec son sauna, deux restaurants, son petit-déjeuner buffet, reconnu comme l'un des meilleurs de la ville, et son personnel, à l'écoute pour satisfaire les besoins des clients. Les chambres sont spacieuses, modernes et bien équipées. Durant les 15 dernières années, l'hôtel a eu le plaisir d'accueillir des célébrités comme Julia Roberts, Sophie Marceau, Paul Anka, etc.

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Avis des membres sur KEMPINSKI HOTEL KHAN PALACE

4.4/5
12 avis
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Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service

Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

Vous avez déjà déposé un avis pour cet établissement, il a été validé par l'équipe du Petit Futé. Vous avez déjà déposé un avis pour cet établissement, en attente de validation, vous recevrez un e-mail dès qu'il sera validé.
Nomadic N.
Nomadic N.
Visité en avril 2024
The hotel location is about 2km away from the square. There are restaurants, atms and shops within walking distance but do practice caution walking in the night if you’re alone.

Room was comfortable and spacious with a nice view of the city and mountains. The highlight of the hotel is the service to the staff working there. Enkhul and Odja (lady in red) were helpful throughout the stay and was always ready to assist the guests.

The food at the restaurant was decent and room service is not available 24hours as indicated in the information brochure.

While the hotel location is not the best, the service of the staff makes up for it. I’d recommend this to travelers here on business or leisure.
KEMPINSKI HOTEL KHAN PALACE
KEMPINSKI HOTEL KHAN PALACE Responsable
18/10/2024 à 05:44
Dear Valued Guest,
Thank you for your thoughtful review and for choosing to stay at Kempinski Hotel Khan Palace! We're delighted to hear that you enjoyed the comfort of your room. It's also wonderful to know that our dedicated team made a positive impact on your stay. We will be sure to pass along your kind words to them.

We appreciate your feedback of room service. Your comments help us to continuously improve our offerings. We are glad that our team’s service made your stay enjoyable and memorable.

We hope to welcome you back soon, whether for business or leisure, and provide another exceptional experience! Safe travels!
Kind Regards,
Tamir Tsolmon
General Manager
Glenda G.
Glenda G.
Visité en avril 2024
2.2 km away from.Sukhbaatar Square. Breakfast options are same and limited. All staff are very nice, friendly and accommodating. They have nice big rooms as well.
KEMPINSKI HOTEL KHAN PALACE
KEMPINSKI HOTEL KHAN PALACE Responsable
18/10/2024 à 06:13
Dear Valued Guest, Thank you for sharing your feedback! We are glad to hear that you appreciated the friendliness and hospitality of our teams.

We have noted your comment about the breakfast options and will review them with our culinary team to see how we can offer more variety in the future. We always aim to improve based on guest feedback.

We hope the comfort of your stay and the quality of service made up. We look forward to welcoming you back on your next visit!

Kind Regards, Tamir Tsolmon General Manager
Samuel W.
Samuel W.
Visité en avril 2024
breakfast buffet average but good service
KEMPINSKI HOTEL KHAN PALACE
KEMPINSKI HOTEL KHAN PALACE Responsable
18/10/2024 à 06:15
Dear Valued Guest,

Thank you for sharing your feedback! We are glad to hear that your review. We hope the comfort of your stay and the quality of service made up. We look forward to welcoming you back on your next visit!

Kind Regards, Tamir Tsolmon General Manager
Andy B.
Andy B.
Visité en avril 2024
Had a meal with friends in KK restaurant. Whilst the atmosphere was good the food was average and the service was appalling. Took far too long to serve and they would not clean the table. Best to avoid
KEMPINSKI HOTEL KHAN PALACE
KEMPINSKI HOTEL KHAN PALACE Responsable
18/10/2024 à 06:37
Dear Valued Guest,

Thank you for your honest feedback about your dining experience at KK Restaurant. We’re sorry to hear that the service did not meet our standard. We take comments like this seriously and will address the service issues you mentioned with our team to ensure we improve going forward.

We are glad you enjoyed the atmosphere. We will also review our food preparation processes to ensure our dishes are up to the high standard we strive for.

We hope you’ll give us another opportunity in the future to provide a much better experience.

Kind Regards,
Tamir Tsolmon
General Manager
Amar B.
Amar B.
Visité en février 2024
My guests from overseas were very satisfied with the hotel. The location is a little bit "far" from downtown due to the traffic. Otherwise, it's a great hotel
KEMPINSKI HOTEL KHAN PALACE
KEMPINSKI HOTEL KHAN PALACE Responsable
18/10/2024 à 06:15
Dear Valued Guest, Thank you for sharing your feedback! We look forward to welcoming you back on your next visit! Kind Regards, Tamir Tsolmon General Manager

Questions fréquentes :

Oui, KEMPINSKI HOTEL KHAN PALACE propose à ses clients un service de laverie.

Oui, KEMPINSKI HOTEL KHAN PALACE propose à sa clientèle une blanchisserie sur place.

Oui, KEMPINSKI HOTEL KHAN PALACE propose à ses clients des plats cuisinés à emporter.

Oui, KEMPINSKI HOTEL KHAN PALACE est un établissement gay friendly.

Oui, KEMPINSKI HOTEL KHAN PALACE est un établissement considéré comme adapté pour les enfants - Kids friendly.

KEMPINSKI HOTEL KHAN PALACE propose des accès adaptés aux personnes à mobilité réduite et aux fauteuils roulants.

KEMPINSKI HOTEL KHAN PALACE accepte les moyens de paiement suivants : Espèce, CB - Mastercard, CB - Visa, CB - American Express, Chèque cadeau, Virement bancaire, Union Pay.

Oui, KEMPINSKI HOTEL KHAN PALACE accepte les paiements en CB.

KEMPINSKI HOTEL KHAN PALACE compte 12 avis avec une note moyenne de 4.4. Vous pouvez consulter les avis de KEMPINSKI HOTEL KHAN PALACE en cliquant sur ce lien ou partager votre avis sur KEMPINSKI HOTEL KHAN PALACE

KEMPINSKI HOTEL KHAN PALACE se situe au East Cross Road, Peace Avenue Bayanzurkh District , Oulan-Bator
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