CHÂTEAU ELYSIUM

Great place to spend with friends and families! Would highly recommend to anyone! Villas has everything you need, pool, literally 1 min walk to the beach with snow white sand, lovely area and amazing people! Deserves 5***** stars and more!!!! Would definatelly come back!!!

Nagyon kedves fogadtatásban volt részünk; az érkezésünkkor kapott limonádé isteni finom volt. Három gyermekünkkel voltunk az egyik villában, ami nagyon szép, és jól felszerelt; van vasaló, hajszárító és a konyhában is van minden, ami kell. A villában van 3 hálószoba, 3 fürdőszoba, nappali, konyha konyhaszigettel; mindenhol nagy terek vannak. Kint fedett terasz mindenféle ülőalkalmatossággal és egy privát kis medencével, ami egy 8 évesnek teljesen ideális. Külön van még egy nagyobb medence is. A medencék tiszták. A part csak pár lépésre van, ami egyszerűen fantasztikus. Nincs szükség tengeri cipőre sem, mert ez a szakasz nem köves. A part és a víz is tiszta és szinte ez a rész csak a miénk volt. Írták mások, hogy zaj van, mi ilyet nem tapasztaltunk; csend volt, jókat aludtunk a kényelmes ágyakban.
Nagyon segítőkész volt a gondnok. Még azt is megoldották, hogy délután 5-ig maradhassunk hazautazásunk napján, amiért nagyon hálásak vagyunk, mert ugye 10-ig el kell hagyni a szállást.
Mi elégedetten, kipihenve, feltöltődve jöttünk haza, de még biztosan vissza fogunk ide menni.

Subject: Extremely Disappointing Experience at Chateau Elysium - A Honeymoon Letdown + Racist Owner

I recently had the unfortunate experience of staying at Chateau Elysium during the final part of my honeymoon in Seychelles. While our previous accommodations had been amazing, Chateau Elysium turned out to be a major disappointment that we would prefer to forget as soon as possible.

From the moment we arrived, it was evident that our honeymoon experience would not live up to our expectations. The presence of ants in our room and around the breakfast table was distressing, creating a sense of unease and discomfort that we did not anticipate during such a special trip.

To make matters worse, the caretaker seemed entirely focused on attending to new guests, leaving us feeling neglected and unimportant. Breakfast, prepared by the caretaker, became an exercise in frustration as we were made to wait excessively between each course. Their constant state of confusion and inability to address our inquiries efficiently further compounded our disappointment.

The delay in checkout added further frustration to our stay. As breakfast took longer than expected, we were delayed in vacating our room. However, the housekeeper arrived at our door and rudely demanded that we leave immediately, insisting that new guests had arrived. This was despite the fact that the check-in time was at 3 PM, and it was only 10:30 AM at that point. The housekeeper's behavior was completely unwarranted, treating us as if we were trespassers rather than paying guests. The lack of professionalism and respect displayed by the housekeeper was deeply disconcerting.

Furthermore, the caretaker's constant unavailability was a recurring issue throughout our stay. We would search for him in various locations, including nearby properties, only to find ourselves waiting for 15-20 minutes before he could be located. This level of unresponsiveness and disorganization is unacceptable, especially when considering the responsibilities he was expected to handle, such as check-ins, guest queries, and breakfast service. It reflects poorly on the management's ability to handle the property and provide adequate staffing.

Moreover, we were deeply disturbed by the owner's racist behavior. On multiple occasions, he made offensive remarks, expressing his disdain towards individuals with an Indian accent. He went as far as stating that whenever he hears an Indian accent, he assumes his servants are speaking to him. Although he attempted to backtrack by mentioning the current Indian Prime Minister, his underlying prejudice was evident in his tone and body language. Such racism is abhorrent and completely unacceptable, and it severely tarnished our experience at Chateau Elysium.

In conclusion, our stay at Chateau Elysium was an immense letdown, especially considering it was the final part of our honeymoon. The presence of ants, lack of attentiveness from the caretaker, subpar pool condition, safety concerns, disappointing breakfast, unprofessional behavior from the housekeeper, and the owner's overt racism all combined to create an experience we would prefer to forget. We strongly urge prospective guests to consider alternative options that prioritize guest satisfaction and uphold a higher standard of service.

As we reflect on our honeymoon in Seychelles, we are grateful for the exceptional experiences we had elsewhere, which only served to highlight the stark contrast and disappointment we encountered at Chateau Elysium

Séjour magnifique! Hôtel familial de quelques chambres avec service personnalisé aux petits soins. Les propriétaires comme les employés sont super accueillants et aimables. On s’y sent comme à la maison!
Situation privilégiée directement sur la plage.
Nous avions une chambre avec vue magnifique sur la mer.
Finalement, notre avion étant à 23h30, on nous a laissé utiliser la chambre encore toute la journée alors que le check out standard était à 10h.
Merci à toute l’équipe pour cette semaine de rêve.
Ben & Sepi

Amei e vou voltar
Aconselho vivamente ????