ANCIEN IMARET DE KAVALA

We visited for a drink
The location of the veranda is really nice but the service not what you would expect from a 4 star hotel. We were not allowed to sit in the front part of the veranda although the place was empty because it was apparently fully booked. We stayed for one hour and nobody came so we could have benefited from a better view but the waiters were too posh to care.
We had 4 drinks-15 euro for each cocktail. The drinks were good. The table got really wet from the drinks and ice and they did not care to clean it.
I have travelled extensively and lived in different European cities for the last 20 years so I have experienced true hospitality from
5 star hotels to humble tavernas. That was not the case! We will not be back

DO NOT WASTE YOUR TIME HERE!! Went for dinner with the intention of seeing some of the property, or at least sit somewhere I could see something special. Hotel looked closed from the outside, doors were locked. Had to ring a bell and wait for a staff member to come let me in. Once inside, was immediately led to my table in the restaurant (which was a 10 foot walk from the hotel entrance). Nothing luxurious or glamorous AT ALL! Sat in an old room with no charm or ambiance. No views of the architecture, pool area, view of old town or sea. Boring and uneventful to say the least. When I asked if I could see some of the property, was told NO by 3 separate hotel staffers. I suggested that I could be escorted by someone that worked at the hotel for a few instagram snaps if there were concerns around guest privacy, again was told no! I asked if perhaps an exception could be made as I was leaving Kavala tomorrow, and property tours were closed the 2 days I was in Kavala, and again, turned down. A yes to my request could have simply avoided this review and turned my overall experience around completely. This should be a customer service learning for the hotel/restaurant. Food was great, but if you’re looking for an experience of food and views and luxury, save your money and go some place else. Let’s not forget it’s Kavala, not Monaco, Paris, or The Amalfi ????

Huge disappointment, do not recommend. Will not return.

Also, had to prepay half of the cost of the 4 course meal ahead of my reservation. For non-Greek speaking folks, this was confusing and very unprofessional. Get it together!

Osmanlı'dan kalma bir Sarayı yine Osmanlı'nın adını ve ismi kullanarak Otel haline getirmişler Aslında bazı şeyleri söylemek isterim ama o insanlardan suç yok esas suç Bu bölgeyi basit bir şekilde bunlara bırakanlarda

A simply amazing hotel, in an exceptional isolated place built by an Egyptian King in 1813. The excellent surroundings, the very beautiful rooms, and the lovely gardens and swimming pool with the very good and very polite service offer you a real unique stay. We had a wonderful time. Thank you so much for taking care of the smallest detail... We stayed again in June 2023. My previous review stands. Everything is exceptional, an amazing expeirence!

A fantastic place.