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Avis ILYA SUITES Steni Vala
Avis des membres sur ILYA SUITES
4.4/5
7 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
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Rooms are super modern nicely decorated.
Dimitri provided good internet connection
After booking three nights in the Botanic suites we wanted to extend our stay in the Beach suites and wanted to stay an additional night. He showed us the room at the beach place and we wanted to move there immediately. With reference to his GTC, an additional 3 nights stay claiming and without any emphasis for customer service Dimitri just refused this. For suites in this price range a reference to GTC in the middle of nowhere in Greece regarding a such simple customer request is alienating and such a customer service is quite bad.
If it were about the additional cleaning costs, we would have been happy to pay it.
Dimitri is obviously very fussy in first place (which doesn’t work out in high price range), obviously having no understanding for first class customer service.
Le camere sono bellissime ed arredate molto bene con ampia vetrata sul mare.
Ogni camera ha un bel patio in legno che abbiamo sfruttato per l'aperitivo. Il proprietario è molto disponibile e riesce sempre a trovare soluzioni per qualsiasi necessità.
Per esempio, dovevo trovare il modo per arrivare da Alinissos ad Atene (non c'è un traghetto diretto) e lui mi ha trovato la soluzione eha pure acquistato i biglietti per l'autobus.