Publicité
Avis ATRIUM Platanias
Avis des membres sur ATRIUM
2.5/5
12 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
ATRIUM
Publicité
Το ξενοδοχείο έχει πολύ όμορφη τοποθεσία και τέλεια θέα. Το φαγητό ηταν τέλειο και το προσωπικό ήταν πολύ βοηθητικό. Το δωμάτιο μας ήταν πολύ όμορφο.
Θα συνηστούσαμε το ξενοδοχείο για γάμους και για άλλες εκδηλώσεις.
Ευχαριστούμε πολύ.
We stayed in 2 different rooms because the first room, after 3 days of torrential rain, sprang a leak in the room above. The second room was a bit tired in terms of decor and equipment, but I suppose there was limited choice. Non-provision of fresh bottled water daily was disappointing, and only cardboard cups or tiny glasses were provided for drinks. The extremely thin towels were another negative aspect. Both rooms had great views from private balconies. The location is set up on a hill, which is great for views but you need to be fit to manage all the stairs. Overall, we were grateful that the Atrium could accommodate us at short notice at a difficult time; the hotel has many good aspects, but in comparison with many hotels I have stayed in around the world, and making allowances for the problems caused by the storm, it felt like a decent 4* hotel but not up to 5* standards.
Thank you Atrium
Now irritable that they never disclosed this upfront, I went down to reception to explain to the manager that we were just not happy with the state of everything and we planned to leave to go elsewhere.
I was met with an equally irritated and downright rude manager who refused to accept any of the issues I was putting to her and proceeded to tell me that they have the best “cuisine” on the island, the poor internet is not her problem and her general attitude was as if to say I can basically go “F myself”. I politely asked her if she would prefer to keep our money and have us leave unhappy or if we can agree to part ways on amicable terms with some kind of refund. We had booked the day before and she otherwise would never have sold the room. She was not interested in speaking to me for one more second and was only interested in keeping her €600 and seeing us leave.
Obnoxious management style that should quite simply never be working in hospitality.
Avoid booking here at all costs. You’d be better off at a backpackers.
The hotel is quite unique with artefacts of local furniture and home life from the past, making it feel very traditional.
The staff were all friendly from reception to waiter staff and cleaners, all seem to work well together, and I did appreciate the waiter staff as there soon took empty plates away.
There is a life guard on hand, but he will stop you putting up an umbrella if it's too windy, which seem to upset some guests, we didn't stay at the pool as most beds were blocked before 8am, which was a shame as it would of been nice to try out the pool, so due to this we tried out the many small beaches near by, and restaurant to try out.
We did eat at the hotel for all our meals, and the quality was good, breakfast had most requirement, and they make lovely home made jams, evening meals again were nice with a reasonable choice, however this is a smaller hotel and has limit choice I'd been use too, with only a few desert options or fresh fruit.
BBQ night was a bit confusing as a note in the morning stated half board guests were included in the BBQ, but when we arrived for the BBQ they stated we needed to book...despite us being half board, a bit confusing...
There are two lifts in the hotel to get up all the floors however it takes a few days to find your way around the hotel due to all the different levels, we used the stairs, and there are a lot of stairs so it's good to be fit coming to this hotel, as the lifts are quite small.
The hotel location is great for both direction of the island, however there's no paths to get to the local shop or bars, so you need to be very careful crossing the roads or walking along the road edge to get to the local bus stop, remember this is the main road.
The hotel has bikes to rent and sun shades to borrow which is handy and a nice beach is near by.
The rooms were lovely, with air conditioning that worked well especially as it was 33 deg while we were there.
The shower was lovely and a quirky bathroom in the room, safe was free and in the room.
Beds were firm but comfy.
The room had coffee and tea facility, and a fridge which was handy.
Overall this was a lovely hotel very authentic, we would return but possibly only as bed and breakfast as there are nice restaurant near by to try.
Staff very attentive and location good.
Gardens well kept, however I would say you need to be fit and able body to get around this hotel.
We really enjoyed our stay