RIAD DAR SALAM

Bonjour
Je ne peux notez ce riad avec 5 étoile
Le manager est arrangeant mais les chambres ne sont pas au RDV
Première nuit j’arrive afin de dormir
Une souris présente dans la chambre
Manager appeler et vu a souris avec nous
J’ai du prendre un hotel ailleurs car impossible de faire quelque chose

Cela fait 1 mois j’attend toujours mon remboursement
Message WhatsApp envoye sans réponse
Manager qui devrai arrangé j’attends un retour
Pas de solution de remboursement cela va faire un mois

Unfortunately can’t give 5* for a few reasons. I would gibe just 3 but thanks to Faissal (assist manager) I am giving 4.

Stuff:
-all ladies are always helpful and smiling and although I don’t speak Arabic and French we could communicate:)
-reception/assistance manager Faissal is actually star of the place. He is friendly, funny, always makes you company (if you want), always somewhere to be seen. As I have had my own “guide” and program he never pushed me or suggested what should I do/go/buy … he just carefully asked about my guide which I appreciate as security should be always on the first place especially as I travel solo. I wanted to say goodbye properly but unfortunately the day when I was leaving he was off.

Room:
-if you would like to have good, quiet room do not book the one with mountains view on the roof (or take number 6 which I have had). That’s the place where everyone going for breakfast, smoke and evening chitchat. My room was very small but for sleeping only it was ok. But I can’t imagine to spend any other time in it. It took a bit to have hoy water and my last night I gave up after 20 min waiting. Unfortunately, following morning I have had hot water but issue was with cold one.

Breakfast:
I usually don’t eat breakfast so I can talk only about one and only one day when I took it. It wasn’t good at all. Tea or coffee (it tastes instant but I use to strong coffee) only. I haven’t been given water or juice and I could see that other people have had it. Two small pancakes, jam, honey, bread and one small triangle of soft cheese.
Very disappointing experience as during my stay in Morocco I went to Atlas Mountains and have had accommodation there and the breakfast was absolutely amazing with olive oil, olives, moroccan crepes….

Location:
Although lots of people talking about it in negative way in their comments, I think that location is perfect. Very close to entrance to Medina so easy to get out and find taxi. Yes, if you going to medina markets you have to walk about 15-30 min (depends where you are heading) but that’s part of experience in Marrakesh right? To walk, to see, smell … I haven’t been afraid to walk on the street even on evening after sunset and have told my guide that it’s not necessary to walk me to my Riad all the time. But if you are expecting beautiful entrance from street which is clean, quiet, secure … then you have to find another place.

Ein Riad mitten im Trubel der Medina. Obere Dach Etage etwas laut. Im ersten Stock aber ruhig. Kleine gemütliche Zimmer. Schön eingerichtet. Personal sehr freundlich. Frühstück in Ordnung.

J'ai beaucoup aimé cet endroit

Un personnel aimable. Mention spécial à Fayssal toujours prêt à aider et toujours souriant. Merci aussi à Youssef.