Avis COURTYARD BY MARRIOTT WTC Île D'Abu Dhabi

Excellent rapport qualité / prix - chambre et sdb propre et agréable -
Petit déjeuner impeccable digne d’un 5* - un grand merci à MAHESHWAR qui nous a donné un service exceptionnel

Very good location. Close to all facilities.
Big rooms. Nice staff

Everything was great

For this location and the price is comes with, nothing to complain. Sure, it’s not 5 stars, but it’s also not priced that way. Rooms are quiet and bright, gym and pool are „ok“, breakfast is nice. Been here 4 times and always a good deal.

Excellent choice for you business trip amazing hotel to stay while you visiting the city the team working there are professional and great front desk staff located inside the city and very close to mall , nice restaurants and bar food is great clean rooms

Horrible reception team (Ahmed & Berna). Charged us 180 AED extra and their reception didnt provide a proper explanation. Very very overpriced

We booked because of the location which was a good choice. The connection to the WTC mall is an advantage and all sights are basically easy to reach by Taxi. On the other hand this hotel lacks basic amenities. The lobby is very small, basically not existing. Breakfast gets boring after 2-3 days. Pool is small and our TV wasn't working...we not watch TV anyway that much. Bed is quite soft. Shaving kits and toothbrush available but you have to ask for it every day again. Internet connection is bad. Minibar empty and in room dining menu only via QR code.

I have stayed there for a month last Feb and I have enjoyed my stay. The location of the Hotel is amazing everything is near to you except Yas Attractions and I believe they are providing a bus. I loved the staff starting from recreation Ahmed he is very smiley Cris and Johanna am calling them the twins both are amazing cute and very great example for being frontline to customers. In the restaurant lovely Breeta and the Amazing Benson those people are soo kind and I loved the breakfast because if them and the Chef Ghassan as well. I would like also to Thank Adeel and Romeo and Adnan. See you in the coming stay in Shaa Allah but please reserve room 919 for me ☺️

The best memories with Sarah

I stayed 4 nights in the hotel and it was satisfying as I get nice room with garden view and the staff were very friendly

Location is perfect with mall entrance and the hotel restaurant was amazing

Special thanks to Ahmed from the fornt desk for his help and making my stay very comfortable

Stayed at this hotel for 2 nights on a business trip and was extremely satisfied with everything. Location is great, has access to restaurants, plenty of coffee shops and a connecting mall as well. Breakfast buffet was great had many options to choose from, although dinner buffet was pretty simple and standard. Rooms are clean, spacious and the bed was super comfortable. Room service is quick, staff are accommodating and professional. Would definitely recommend and stay in my next trip to Abu Dhabi!

Meerim is really amazing with her hospitality, and she really knows how to treat her customers right ???????????????? Great rooms, very comfortable, amazimg variety in buffet and super view from the terrace. Main restaurants staff are also very friendly

Worse call center ever

Nice hotel.
The breakfast buffet was way better than you may expect.

Our stay at the Marriott Hotel turned out to be an extremely disappointing experience. Having booked two connecting rooms to comfortably accommodate my family, we were given two separate rooms on the 11th floor. This arrangement was far from what we had planned for our family stay.

The inconvenience didn’t stop there. Our night was severely disrupted by blaring music coming from the hotel’s terrace, making it impossible for me and my family to get a decent rest. Faced with this situation, we expressed our dissatisfaction at the reception, hoping to find a solution or at least some form of compensation for the discomfort suffered. Unfortunately, the response was far from satisfactory. We were merely offered apologies without any gesture of goodwill to mitigate our disappointment.

It’s important to highlight that I chose this hotel specifically for its promises of comfort and customer satisfaction. This experience not only spoiled our stay but also marked our first and last visit to this establishment. The lack of consideration for guest well-being and the absence of a responsive approach to complaints are unacceptable aspects for a hotel of this standing.

In conclusion, I cannot recommend the Marriott Hotel to anyone looking for a peaceful and enjoyable stay. It’s regrettable that an establishment of such stature fails to meet the basic expectations of its guests.

Very nice and modern rooms, good wifi, great location.