LA PÉNICHE

Décor super beau, on y mange super bien ! Mais le reste n’es pas au rdv c’est bien dommage . Nous mangeons avant de naviguer. Une fois qu’on navigue nous ne voyons rien d’extraordinaire à part la cluse qui nous fait perdre beaucoup de temps. Chère pour ce que sait nous sommes déçus .

Unprofessional and unreliable booking process

I am writing this review to warn other potential customers about my experience trying to book a group event at Le Peniche. Soudesh, was unprofessional and unresponsive, and he wasted my time and efforts.

I emailed and called Soudesh numerous times in past few days, to take the deposit and confirm our group booking for dinner for the first week of October, but he never responded in a timely manner. He would often reply days later, and sometimes not at all. He made excuses, saying he was busy, on holiday, or driving. Finally, after mulitple follow ups over the emails and phone call, I called again to follow up, and he told me that the dates were booked.
This is when we confirmed the date and timings over the emails and called multiple times. The only pending action item was to pay the deposit which was pending from his end due to his ignorance and laziness.
I am writing in details here since he mentioned false claims in another review, and the true needs to be told. He showed no remorse for wasting my time and efforts instead blaming me for the delay and playing the victim card.
Soudesh, I suggest you to be truthful on your business account to the customers and apologize for the unprofessionalism intead of lying boldly

I urge other potential customers to avoid booking events at Le Peniche until Soudesh is managing it. He is not a reliable or trustworthy professional.

Hope the response is apologotic and not gaining unture sympathy!

Highly disappointed by the wrong and false claims by soudesh and wastin hours of my time and runing the planning

Awful management. No credibility from Soudesh. Absolutely ignorant and careless management

Le Peniche lack of attention to bookings, reservations, and customers is deeply unprofessional.
I have been communicating with Soudesh for over a month, and the experience has been nothing short of a nightmare. Despite multiple emails and calls, he failed to honor our reservation and booked someone else at the last minute.
This behavior suggests that Soudesh and his company are not interested in new business or customer satisfaction. They appear to be indifferent to the needs of their clients.

I hope that this review will serve as a warning to other potential customers and help them avoid a similar experience

Brilliant evening out ,can highly recommended this trip for couples or a group, which we were from the time we arrived on board we were welcomed by the crew who were very attentive from start to finish food amaz,wine amazing and the music on board an added bonus lovley short cruise will highly recommended this trip to friends and family we'll be back