CASTELLO DAL POZZO

Sono venuto per lavoro e il posto è bellissimo e curato nei particolari .
Personale e organizzazione pessimi almeno un bicchiere d'acqua per chi è lì a lavorare....

Servizio di livello, attento e discreto, cibo delizioso, location spettacolare.

My husband and I stayed here for a couple of nights. Since we booked, the communication over email was excellent and the check-in process was smooth. The staff at Castello Dal Pozzo are kind, welcoming, and attentive!! We were very grateful for their hospitality. The rooms were clean as well as all the linens and towels :)

The rooms were as described however we had a couple problems in our room maybe due to it needing to be updated. The air conditioner was not working and the room was a bit stuffy. The fan in the AC vent turned on but the room did not actually cool down. It was overall okay because the weather was cool, but it wasn’t the most comfortable. The telephone was not working and we let them know pretty early on, but I don’t think they had the staff to check in on it and fix it, so every time we needed to make a reservation or had a question, we just had to go to the front desk instead of calling. Also not too bad since the hotel is small, but they said they would send someone and no one ever came. Lastly, the wifi was a bit spotty and was not locked or private, but I think that’s how wifi usually is at hotels. It was okay during the day, but when we were trying to cast from our phone to the tv, it would disconnect frequently.

We were bummed that it was drizzling outside pretty much the whole time we were there because they close the pool and the poolside bar on those days. We were looking forward to swimming and trying out the lunch options at the bar. Unfortunately, with the rain, there wasn’t much for us to do except walk and eat. The nearest town has a grocery store but not much else within walking distance. It may have just been bad timing on our part.

There were a lot of great things though! Such as: they helped us arranged a time taxi pickup to take us to the train station, they had fresh fruit in the rooms, included breakfast with lots of options and very delicious! They packed us to-go breakfast boxes since our flight left before the breakfast buffet opened. And food and service was excellent, though quite expensive!! The grounds were very well kept and clean and walking around the property was beautiful. The beds were comfy and overall we felt very safe on the property.

Thank you Castello Dal Pozzo for having us.

La classe di un luogo fuori dalla routine delle "locations" immerso in un fantastico parco

Impeccabile