Avis GENERATOR HOSTEL Venise

Good

A descent into hell.

Horrible experience overall. We paid for a room with private bathroom which was not true, so we had to share the nasty public one (two showers, one of them was broken) that was in the hallway.

When we complained at the reception, they told us that there was nothing that could be done. We kindly asked for a complain form and surprisingly they said they didn't have any in the hostel and the only way to do so was via email – which I'm not sure in Italy, but in my country is completely illegal.

The first night we spent there they were celebrating an erasmus party (suprisigly it's a night club apart from a hostel?) which obviously was full of drunk teenagers – one of them dramatically puking at the entrance – and some weird people.

The staff working at the bar serving breakfast and drinks were agressive, intimidating and very likely with some severe drug addictions. Apart from that, they served breakfast every single day with paper cups instead of real glasses so they don't have to wash them (so ecofriendly yay!)

In conclussion, please, do a favour to yourself and avoid this place. Believe me, you deserve better than this.

Amazing location, small rooms, really slow Internet connection. Front desk staff have not been recruited for their natural interest in hospitality or for their service skills. Great barista. Lots of work space. Recommendable.

Booked at the last minute and pleasantly surprised.

The location, while not exactly central, wasn't bad for the price.

The bathrooms, as other have mentioned, are a safety issue. There is no bath mat so when you get out of the shower it is quite slippery.

The barman is the worst person. Very rude and doesn't like foreign people.
Expensive food and drinks.
The rooms are very dirty and they don't clean very often

La página no es muy amistosa ni detalla las opciones de las habitaciones, nosotros buscábamos una habitación de 4 literas y la app nos dejó en una compartida de 16 literas
El día del arribo nos indicaron que por la noche realizarían una fiesta hasta las 01.00 am, la cual se extendió hasta las 01.30 y ruido hasta las 01.50
Fue muy incómodo en estos dos aspectos
Soy muy pocos los baños por piso para la cantidad de pasajeros

DO NOT STAY IN THIS HOSTEL!!!

Twice a week they have Ibiza-style discos until 01:30 that make your bed vibrate and stops you from sleeping at all.

Staff are completely useless as well.

One of the calmest neighbourhoods I've ever been in, ruined by this disco. No wonder the locals hate tourists!

Hopefully I will remember to never give one penny of my money to this company ever again, as they are an absolute disgrace to hostels everywhere

I paid for one thing; to sleep in a bed, and they denied me this one thing. Then they refused to ask the DJ to turn the music down, and they refused to give me a full refund. The staff were laughing at me. What a disgraceful situation. DO NOT STAY HERE if you want a good night's sleep.

Everywhere in the world hostels have little signs saying "silence after 10 PM," but here they pay a DJ to keep everyone awake until 01:30. And they charge you €43 for the night!

Shocking even more because I've enjoyed my visit to Venice a lot, so calm and peaceful. Whoever thought that this disco is a good idea needs to think about finding a different job, because they have zero expertise in how a good hostel works

They said they would turn the volume down at midnight but, instead, they turned up both the volume and the bass

Truly shocking even more because they are well aware of the issue, having received multiple bad reviews which mention the disco noise until 01:30, and apologise in the superficial way that they do in every bad review, but fail to change. They only care about money and have no interest in providing the one thing that really matters in a hostel; A BED IN WHICH TO GET A GOOD NIGHT'S SLEEP

Then, the following morning, after 4 hours sleep, I go down to check out, and I tell the bar staff about my bad experience, and I ask if there is any chance of a free coffee. Basic customer service. The response? I get laughed at AGAIN and told no, this time by the French bartender. Awful hostel, awful staff. I will never ever stay in a Generator hostel again, and, of course, I will not pay a cent to them for a coffee or croissant. TERRIBLE HOSTEL

Stylistic brick house with pleasant atmosphere. There is a large, however cosy cafe with a wild-scaled kind of food, coffee or any other snack. Prices of those stuff are way more likeable than in the city center.

Living in the shared room is much more comfortable than I expected, especially thanks to the privacy you get there, in that beds are occupied by walls from all the sides except the one using for the entrance. In my opinion there should be more opportunities to get into toilette, sometimes it could be challenging for you.

Don’t forget to prepare 20€ for traffic transport from the city center into Guidecca. In spite of this fact it’s even more economic than buying accomodation in the city center. I will recommend you to bring a padlock, if you are going to stay over more than one night. I stayed for only one, so I hadn’t take it.

Worst hostel bathroom ive ever seen. Been there 4 days and im sure they never cleaned them.2 showers/4 were out of service (womens) The location and the lobby are the only good point to me. 5 euro to rent a towel.. no shelves or anything in the room except a locker under the bed, pretty basic. The room smelled like cheese. Ive been in a lot of hostel and this one was very disapointing... pay a bit more and get a real hotel or bnb .. no kitchen and you cant bring your own food/drinks by the way

Excelente servicio en el bar y en la recepción, mención especial para Alberto, con quien hice el check in. Muy atento, brindando información sobre el transporte y dando recomendaciones, un genio. El hostal cumple lo que promete.

DO NOT STAY HERE.
Firstly, they have a problem with double booking beds. People are arriving and their beds aren't available. They have a history of kicking girls out late at night when someone else has taken their bed.
Secondly, the cleaners took some of my clothes and the hostel has refused to refund me. They're ignoring all my emails.
Thirdly, the bathrooms are tiny & gross. Theres no where to get changed without getting wet.
And lastly, the location requires taking a boat ride. Its easy, but its not ideal. Especially if you arrive late and the bed is already full.

Bel emplacement (5min du centre en vaporetto) avec joli vu. Attention il faut prendre le bateau pour aller au centre de Venise donc à prendre en compte dans votre budget.
Odeurs de renfermés et de transpiration dans les dortoirs, salle d’eau pas très propre et dortoirs bruyants à cause de la musique de la salle commune….Heureusement les draps sont propres. Bon rapport qualité prix vu les prix des hôtels à Venise. Si vous êtes de passage (2-3nuits) ça fera l’affaire

1. 地點滿分，清晨傍晚坐在海邊是極致享受
2. 有買City pass，門口就是碼頭去哪都很快
3. 住12人房碰到智障機率蠻高的
4. 四月，被子很熱，還有蚊子
5. 洗衣4.5歐，烘衣再4.5歐

Tldr: This is a safe hostel in a decent location. Everything other than that is kinda average, google reviews seem too high tbh.

The Good:
- Location.
- The coffee

The Bad:
- No kitchen, kitchenette, kettle or anywhere to prepare food. Want to bring in take out to eat? Nope cant eat food not purchased at the hostel in the common area or rooms.
- Bathrooms are terribly designed and dirty. Dirt always on the floor and broken shower fittings. Arranged facing each other so I am watching other people shower through (mostly) see-through glass.
- The hostel is a chain, and comes off as money hungry. Forgot ear plugs (even though we are blasting music) that will cost you. Need to leave your luggage, that will cost you. Need a mug of hot water, that will cost you….
- There is not chill area to sit, other than the rooms, you can only sit on the ground floor, which is constantly playing music, and branded with cliche millennial slogans (including b roll of DJ Kalid playing daily)

The Ugly:
- On party nights the entire ground level of the hostel turns into a club. Listening to thrift-shop blasting while you are in bed is pretty bad. But worse than that, there is no key card entry between the club and the levels where the rooms are, so you can find 18 year-olds running around on your level liking each other a bit too much in the bathrooms (yes i was unlucky enough to walk in on this).

I liked the location but if you’re not interested in buying the ferry pass then don’t stay here.

No kitchen/kitchenette, nowhere to chill and eat your own food and having to pay 0.5€ for hot water sucks.

Mouldy and poorly designed bathrooms.

Downstairs turned into a club on the Saturday night we were there and people in the club can access the floors where the rooms are. I walked past numerous people hooking up in the stairwell and banging in the bathroom.

Has a safe vibe which is great and cappuccinos were yum.

The hostel itself hosts a club on the ground floor and blasts music until 2am which you can hear loud and clear from your room. Couldn’t sleep for a second. Horrible experience. Staff are very friendly but the business model is horrid

Ottima location. Economico e di buon gusto. Buona gestione complessiva. Da migliorare il bar e il personale da banco.

You have to pay to leave your luggage with them in lockers out in the lobby. We stayed at 22 hostel across Europe and this is the 2/22 that charged. Just don’t give them your money. I wish I dug more into reviews before booking. People have posted the mold in the bathrooms and sure enough it was identical when I arrived.

The top reason I’m reviewing is the bathroom situation so I don’t want that to get lost. The showers flooded within 30seconds of having the water on. Staph infections waiting to happen. Thankful I brought shoes but still even then I was fully underwater. It flooded out until the bathroom itself and made it a muddy mess for anyone who simply just wanted to go to the bathroom quickly. The mold on the ceilings and grout is revolting and obvious. If you have mold issues like that at least attempt to improve the situation or warn patrons. All around bathroom situation needs major attention.
Soap machine was broken made a mess everywhere. I spent very little time in there needless to say. I had to shower in under two min unless I wanted to stand in the muck from the clogged drain around my feet. You can imagine the weird murky water. Plus after being in 90degree weather you just want to feel cool and clean. Needless to say do not expect that here ever.

Nothing good to say about attention to cleanliness. Concern for safety of our sleeping bodies available for anyone who wanted to come into our room.

Room was clean. It held 16people. The ac was non existent which yes it’s June and a hostel but still 16people all sweating it was bad. The unit have so much mildew and dust in them I’m sure that is one of the reasons.

The door key card was not useful because our door remained unlocked the entire stay even after we alerted staff. That was frustrating.

The only nice part of the whole place is the lobby. Didn’t use it though simply because I didn’t want to give them anymore of my money and needed to cool off outside.

I am woman and used that bathroom but verified with my brother that his situation wasn’t any different. Maybe less flooding because of less long hair clogging issues but gross.

Horrible experience. Had to take a ferry to get there (35 euros to buy a 48 hour lasting card). When I arrived there I wasn't allowed to check in, because she refused my digital copy of my passport (this has never been an issue before). My drivers license and health card were also not accepted. Really rude staff who did not care about sending an alone 20 year old woman away to sleep on the street. I also wasn't allowed to get my money back for the hostel so I paid for nothing!!

Decent bar, cheap food

Bonne auberge de jeunesse, juste les chambres assez bruyantes arrivés à une certaine heure, et l'état des douches et toilettes. Sinon c'est bien placé, et il y a une bonne ambiance.

水上バスの駅から近く景色は最高だけど、それ以外が最低すぎる。
まず、ユースホステルなのに一階の共用スペースに食品の持ち込みができない。
館内のレストランで買った物以外は持ち込めないのに、まともに美味しそうなものが置いていない。
節約の為にユースホステルに泊まってんのに、なんで高くて美味しくもない物に金を払わなければならないのか？
そして今まで沢山ホステルに泊まってきたけど、部屋が一番狭い、ただ利益を上げる為に無理矢理ベッドを敷き詰めているので、とても居心地悪い。
極め付けに防音が全くなされてないので、1回の共用スペースが深夜まで爆音で音楽を流し続けるので寝れません。
添付した動画はそれぞれ深夜0時と0時半です。
少し静かにして欲しいと受付に言いましたが、取り合ってくれない。
「あなたにも話せば分かる」って言われたけど、夜の0時半に議論をしたい馬鹿がどこにいる？

安くて魅力的ですが、多少お金を多く払っても他のホテルに泊まった方がいい。

It's close to the water bus station and the view is amazing, but everything else is awful.
First of all, even though it's a youth hostel, you can't bring food into the common area on the first floor.
You can only bring in things you buy at the restaurant in the building, and there's nothing that looks tasty.
I'm staying at youth hostels to save money, so why should I pay for expensive and not tasty things?
Also, I've stayed in a lot of hostels, but this one has the smallest room, and it's very uncomfortable because they've just crammed the beds in there just to make a profit.
To top it off, there's no soundproofing at all, so the common area keeps playing blaring music until late at night, making it impossible to sleep.
The attached videos are taken at midnight and 12:30am respectively.
I asked the receptionist to be a little quieter, but she didn't take me seriously.
She said, "I'll explain if I talk to you," but what kind of idiot wants to argue at 12:30 at night?

It's cheap and attractive, but I'd recommend staying at another hotel even if it costs a little more.

hostel is extremely scammy. personally got up-charged and saw other guests get up-charged up to 50% in hidden fees. Dealing with reception and hostel staff was extremely difficult, website claims to be welcoming to all but the staff are extremely condescending to native english speakers and especially women. while dealing with the staff about a miscommunication on their part, they turned to each other and made rude remarks in Italian (especially sexist ones at that) not realizing they were being understood. throughout my stay I constantly heard them talking bad of other guests and making rude remarks.

Female travelers please DO NOT stay here, they are rude and will put you on the street at a moments notice if they choose to cancel your reservation which may happen (please read other reviews). Extremely unstable management with anger management issues and a no refund policy even if its their fault. There is no point trying to advocate for yourself if you are not/do not speak Italian. Unclean, unkind, unsafe.

I am a very experienced Hostel Dweller. Not so much in Italy, but in other European countries. I've been to a couple in Milano and in Pisa, but never in Venice.

The one in Venice was quite nice, even though I was only there for just one night. As an Italian Citizen who wishes to experience actually living in Italy, it is really fun to stay in Hostels, and I am also sort of a Digital Nomad.

The only real criticism I have about this place is that they could use more electrical outlets in the common area.

Maybe that will attract people who will wish to also live in Venice. Employees of the hostel get a great deal for lodging. They must really enjoy living in Venice.