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THE MANDRAKE HOTEL * * * * *

Hôtel €€€
3.8/5
22 avis

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Carte de l'emplacement de l'établissement
20-21, Newmann Street, Fitzrovia, Londres, Royaume-Uni
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2024
Recommandé
2024

Hôtel avec restaurant-bar, situé dans le quartier de Fitzrovia, mettant à disposition un bain à remous.

Dans le quartier de Fitzrovia, le Mandrake Hotel est un écrin de verdure niché au cœur du paysage urbain. Toutes les chambres foisonnent d'un luxe raffiné et sont décorées avec faste. L'unique appartement est un véritable palais à lui tout seul, il dispose d'un bain à remous et d'un toit rétractable permettant d'admirer le ciel londonien. Les chambres ne sont pas en reste et disposent toutes d'une atmosphère façonnée avec soin. En plus de son jardin revivifiant, l’hôtel comprend une librairie, un restaurant, une salle de dîner privative et trois bars.

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Avis des membres sur THE MANDRAKE HOTEL

3.8/5
22 avis
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Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

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Pierre B.
Pierre B.
Visité en décembre 2023
We came here with my friend for drinks several months ago and stayed for a good two hours and had a good time.
When we were about to go (8 ish), the barman told us that we should come back later in the evening as the bar is turning into a kind of after party place. To which we say we will.
When we come back and walk 25 minutes to get back to the place after our dinner, the lady at the entrance goes and check if we can come in first and finally tells us the place is full and refuses us the entry as if we were teenagers refused the entry in a night club.
At 32 years old, I wasn’t expecting that even less from a 5-star Hotel.
I could understand that the place is full, but why overpromise anything and therefore make us walk back there for nothing? And why not making an exception if she knows we walked back there for a while and been promised it as I told her?
I appreciate the fact that the place is a lot around « cool vibes » which makes it very nice and unique, but at the end of the day, it remains a 5-star Hotel and treating customers this way is not acceptable. Even from a non-luxury place, managing expectations in a wrong way like this is not really acceptable.
Sarah O.
Sarah O.
Visité en décembre 2023
This was the worst hotel I've ever experienced in terms of customer service, definitely not a five star experience.The charger on the bed was broken, we were rudely told to buy a charger when asking for a charging plug. We called several times asking for more water and milk for the coffee pods in our room, only to be charged for it. I said good morning/afternoon to staff three separate times, only to be glared at and ignored. On checkout, the front desk double charged me and I spent 30 minutes trying to explain to them and showed them my receipts, only for them to blame me for using a third party booking site. The bar was beautiful, and the gong bath was spectacular--these are the only redeeming qualities.
Mustafa G.
Mustafa G.
Visité en décembre 2023
The Mandrake: Elegance and Culinary Delight

The Mandrake offers an elegant dining atmosphere combined with high-quality service. This exquisite setting is complemented by a selection of delicious meals and drinks, all enhanced by the presence of good music that sets a perfect mood.

The attention to detail in both the decor and the plating of dishes is impressive, creating a luxurious and refined experience. The cuisine is not only flavorful but also creatively presented, showcasing the skill and artistry of the kitchen. The drink menu is curated with care, featuring a range of fine wines and expertly mixed cocktails.

The staff at The Mandrake are attentive and knowledgeable, adding to the overall excellence of the dining experience. Their professionalism ensures that every guest feels well taken care of.

In summary, The Mandrake is a top-choice destination for those seeking a high-end dining experience where elegance, gastronomy, and ambiance harmoniously blend. It’s an ideal spot for special occasions or for anyone wanting to indulge in a night of culinary luxury.
Chris P.
Chris P.
Visité en décembre 2023
Fab place for drinks ... cool bar, service brilliant
Linvi
Linvi
Visité en décembre 2023
The hotel has a bar within with loud music in the evening until ~1am. This is definitely annoying if you plan to rest before that time.

The place is very nicely located with spacious bedrooms and a very welcoming staff.

I assume that not all rooms experience noise issues but with my personal experience I can't recommend this place.

Without the noise I would have rated this place a 5 star.

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THE MANDRAKE HOTEL compte 22 avis avec une note moyenne de 3.8. Vous pouvez consulter les avis de THE MANDRAKE HOTEL en cliquant sur ce lien ou partager votre avis sur THE MANDRAKE HOTEL

THE MANDRAKE HOTEL se situe au 20-21, Newmann Street Fitzrovia , Londres
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