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Avis THE PORTOBELLO HOTEL Londres
Avis des membres sur THE PORTOBELLO HOTEL
4.4/5
14 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
The air conditioning in my room was broken, and the room temperature was 14 degrees Celsius (57 degrees Fahrenheit). When I called the front desk, they said that they had sent a heater, but a small heater in a 193 ft²/18 m² room is ridiculous. When I requested a room changing, They said that the room was full, but it makes no sense to assign us a room with a broken heater in the first place.
I was also disappointed with the lack of apology from the front desk. My mother and I were in London for her birthday, and we had spent the past seven days staying at Marriott-branded hotels. We wanted to end our trip with a special night at The Portobello Hotel, which is the setting for the movie Notting Hill. We are very disappointed that we had to spend our last night in London freezing.
I paid £233.45 for one night at this hotel. For that price, I could have stayed at the Hilton London Paddington or paid more to stay at a Marriott-branded hotel.
I urge anyone considering a stay at this hotel to read my review and reconsider
Hope to see you again in the future.
Shout out to the great staff!