Retour à la fiche établissement ANDAZ LIVERPOOL STREET LONDON HOTEL

Avis ANDAZ LIVERPOOL STREET LONDON HOTEL Londres

Avis des membres sur ANDAZ LIVERPOOL STREET LONDON HOTEL

4.5/5

15 avis

Rapport Qualité/Prix

Localisation

Propreté

Cadre /ambiance

Service

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Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

Renata P.

Visité en avril 2024

Além de ser de muito fácil acesso ao lado de trem e metro. As comodidades são belíssimas e confortável. Friobar free e reposto todos os dias. Melhor café da manhã que já tomamos na vida. Fomos com um bebê de 1 anos e 2 meses e quando chegamos a noite no hotel no primeiro dia tinha um ursinho com um casquinho com o logo do hotel e uma cartinha dos funcionários para o nosso filho. Ficamos encantados.

Cody

Visité en avril 2024

Highly suggest this property. Was my first visit to London and will be my first choice for future visits. Staff was very friendly and helpful with suggestions, breakfast was top nouch, recognized globalist status with a room upgrade, and the location was ideal for tourist attractions, transportation, and good bars/restaurants.

Thank you to the staff for making this a great stay!

Tiffany T.

Visité en mars 2024

We had a pleasant stay. The location is convenient. We were professionally welcomed by a hotel receptionist and he even surprised us with a sweet gift. Other receptionists and staff were friendly too, ready to help with their information. The hotel is nicely decorated. The room is neat and clean. There was a variety of food from different restaurants. We had room service which was well served. In general we were happy with our stay and highly recommend the hotel.

Tom C.

Visité en mars 2024

Absolutely wonderful experience!!
From the moment we checked in, Met a lovely young Lady, Laila, who shared world experiences with us.
Clean well prepared room, glasses, chips, coffee, tea, minibar, shower accouterments.. fresh towels every day.
Every member of staf was Absolutely lovely.
Breakfast at East Main is a must.
Endless pots of tea and coffee, fresh fruits and pastries, eggs, bacon, sausage, fresh squeezed juice..
Book it.
Love it
Return

Marc B.

Visité en mars 2024

Wir waren nur ein Wochenende im Hotel. Die Lage ist grandios, da sehr nah an Liverpool Bahnhof gelegen und somit schnell von LHR zu erreichen.
Wir kamen sehr spät (24h), ohne Gepäck an. Leider konnte und das Hotel/Rezeption nicht mit Zahnbürste aushelfen. Es gibt aber Supermarkt in der Nähe, welcher auf nachts geöffnet hat.
Ebenso hatten wir kein Warmwasser. Wirklich ein schlechter Start.
Am nächsten Tag konnten wir aber ein hervorragendes Frühstück genießen.
Das Zimmer 412 war sehr leise.

John H.

Visité en mars 2024

The room (Design Suite) was incredible, but it's the service that sets this property apart.

I was at the property for 24 hours to host a series of meetings with business partners and the management (Thanks Ryan!!!) did a spectacular and thoughtful job of making sure things went off without a hitch.

I will be back!

Visité en mars 2024

The service was beyond expectations. I also work in the same industry and I know how sometimes it gets hard to give your100% energy for your customers, but Carter made us feel welcomed and comfortable in our whole afternoon tea experience with my mum. He showed attentiveness and friendliness. The atmosphere is very comfortable and relaxing as well as the food are nice. Well done to the whole team!! xxx just wanna know what brand of Prosecco do you serve on afternoon parties, it was delicious ????

Tony Z.

Visité en février 2024

We went to this Hotel for an Afternoon Tea with Prosecco Experience. Our server was extremely friendly and helpful. The area where our Afternoon Tea was served was in a strange area underneath the staircase leading up to the Hotel rooms. Prosecco was lovely as were the sweet treats. The SCONES were exceptional and some of the BEST we have had as part of an Afternoon Tea. My one big disappointment was the mix up in the kitchen with my sandwich order. The Hotel had sent me an email confirming my order request however no note had been given to the kitchen staff causing a delay of some 20/30 minutes.

Iva V.

Visité en février 2024

After the grear experience in Prague, another top score for service, food, atmosphere

Sarah S.

Visité en février 2024

Amazing customer service from the entire staff. Originally, I made the reservation through the Hyatt app and somehow the dates were changed. Rohan took the time to confirm the dates, make appropriate changes so we were able to still get the room wanted for the dates we booked. The hotel itself was a great location for the city near a terminal and great restaurants. The minute we walked in we felt at ease and on vacation. The room was spacious, with enough storage for clothes and luggage. Overall, customer service was the height of the experience. The personal touches from Rohan who checked us in made our Valentines so special! I’m excited to spend our next Valentines at Andaz and further trips as well.

池田泰彦

Visité en février 2024

駅に近く、コンビニや飲食店も周囲にたくさん。古い病院の建物の外観をそのまま残し、内部はモダンそのもの。ロビーで朝夕提供される簡単な飲食物は楽しい。従業員の態度もとてもフレンドリー。

K G.

Visité en février 2024

Don't be fooled by 5 star reviews which to me seems like they are bought. The hotel is not 5 star at all and certainly not the service. We booked 2 rooms with 2 beds in each. When we got there they said we don't have any rooms available with 2 beds. We had kids with us how can we all sleep in 1 bed. The rooms were very small and no windows. The one window they had on the top was nasty to look out to. See pictures attached. We had to end up getting extra room for higher price. The staff was not accommodating at all. The girl in the front desk kept on repeating like we were dumb. She was not willing to understand how we are paying for extra room because of there fault. The elevator was broken the whole time we were there. It felt like I was in a motel not a good hotel. NEVER AGAIN.

Karin

Visité en février 2024

Tolles Hotel, nur Steinwurf von Liverpool Station (wo Stansted Express ankommt und natürlich auch U-Bahn).
Halbe Stunde fußläufig zum Tower. Luxus für die müden Knochen muß sein ????

Sarah P.

Visité en février 2024

Love this hotel! Great location, close to the train station and great food located nearby. The staff is incredibly helpful and kind. The snacks and drinks in the room are also complimentary which is amazing. The only issue i had with them was that the WiFi barely worked and I used up so much data.