GUIDE GUNNAR

Lieber Gunnar, wir bedanken uns für dieses wunderschöne Erlebnis und für deine interessanten Geschichten. Es war schön zu sehen, wie sehr du dein Land und die Natur liebst. Deine Erfahrungen, deine Kollegen und deine Apps haben uns ein prächtiges Schauspiel am Himmel über Norwegen ermöglicht. Takk ????

Your copy/paste responses to one star reviews are disappointing, I wish I had seen this before booking.

Edit post guide gunnar response: While I appreciate the response from guide gunnar I now would like to add a few points to my review. I was aware that this was the partner chase that I had booked but I decided to do it anyway given the description on the website and guide gunnar reputation. I thought I would be able to trust the reputation you have built and that you would not risk your business by putting your name to a chase so subpar. While yes it is your partners chase, I still booked through your website, with your name and trusting your business. I can understand that you are trying to grow but it is clear from your response to me that I am not the first to bring this to your attention yet you still took my money and limited time. To this point, while I appreciate the invite to book again with guide gunnar this was really more of a once in a lifetime opportunity for me. Coming from Australia it is a difficult and expensive trip that I have dreamt of for a long time. I imagine that Tromso is a once in a lifetime destination for many of guide gunnars guests.

I booked a northern lights chase with the partner and was left extremely disappointed with the service. We actually got really lucky and saw some really great aurora's. However, having been on other tours I would suggest saving your money and just go with someone else.

I can see consistency amongst the poorly rated reviews which are the same issues I have had. Tour operator was late, unenthusiastic, little to no communication, no photos and bad snacks.

Review on Partner tour - March 2024

Tour guide arrived 30 mins late, provided minimal communication, and did not provide assistance viewing lights. More interested smoking cigarettes than helping anyone. No photos were taken or thermal suits etc offered. Drink offered was tepid in temperature.

Emailed the company directly about this and got fobbed off to someone else who never responded.

I do not recommend the tour, it is a complete rip off for the price you are paying - essentially for a silent driver.
I can see others have stated similar experiences for partner tours.

Instead go with Chasing Lights - They were much better (and cheaper!)

Edit - In reply to Gunnar's response the comments about being a "troublemaker" are completely untrue and a dissapointing attempt to save face. Please take accountability and listen to valid and constructive criticism rather than make up stories. I'd appreciate a genuine response to my feedback respectfully.

I had a tour with a GuideGunnar Partner. I was disappointed it was not Gunnar, but the partner Louay did a fantastic job. Constantly moving us to get a better view. He was able to find clear skies even when it was cloudy and windy and there was little hope. Quality pictures also. Very happy with the tour.

I did 3 aurora tours in Tromsø. If you are considering booking the "GG Partners Aurora Chase" or "GG Partner Aurora Chase," only book them as a last resort. There are dozens of aurora chasing tour companies in the area and the good ones will communicate with you and give you updates on what they are doing. They have an informal network of tour operators on a WhatsApp chat group who coordinate and share photos of what they're seeing in the skies and whether or not they match the weather.

The GG Partners tour did none of this. From my perspective they seemed to have a set destination with no course correction in case of weather change (it seemed like he had a couple phone calls, maybe to double check the route or end point), and no ongoing communication of what or where we were headed. There was no interaction with any of the guests, no talk of culture/aurora science, etc. The other 2 tours made bonfires, conversed with us, and offered us thermal suits (especially necessary if we were going somewhere particular cold).

Basically, if you want a silent tour with barely any interaction whatsoever except to offer you some cold juice or a lefse, then choose this one. Otherwise, go with a company that is better regarded like Arctic Photo Guide or Wandering Owls. They will be more likely to actually take you to clear skies, course correct when needed, and well, you. know, do something other than chauffeur you somewhere.

Maybe this is obvious based on my negative review, but we did not see anything but clouds on our tour, and we drove about 3 hours one way inland with 1 pit stop at a gas station. Which means we left at 7, arrived at the parking spot at about 10:30, waited around for about an hour, and got back at about 2:30.

It was a total waste of time and money and I don't want anyone else making the same mistake. You're better off checking meteologix cloud cover forecasts yourself and deciding if it's worth spending nearly half your evening getting driven around in the dark.