Publicité
Avis GUIDE GUNNAR Tromsø
Avis des membres sur GUIDE GUNNAR
4.1/5
25 avis
Rapport Qualité/Prix
Service
Originalité
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Edit post guide gunnar response: While I appreciate the response from guide gunnar I now would like to add a few points to my review. I was aware that this was the partner chase that I had booked but I decided to do it anyway given the description on the website and guide gunnar reputation. I thought I would be able to trust the reputation you have built and that you would not risk your business by putting your name to a chase so subpar. While yes it is your partners chase, I still booked through your website, with your name and trusting your business. I can understand that you are trying to grow but it is clear from your response to me that I am not the first to bring this to your attention yet you still took my money and limited time. To this point, while I appreciate the invite to book again with guide gunnar this was really more of a once in a lifetime opportunity for me. Coming from Australia it is a difficult and expensive trip that I have dreamt of for a long time. I imagine that Tromso is a once in a lifetime destination for many of guide gunnars guests.
I booked a northern lights chase with the partner and was left extremely disappointed with the service. We actually got really lucky and saw some really great aurora's. However, having been on other tours I would suggest saving your money and just go with someone else.
I can see consistency amongst the poorly rated reviews which are the same issues I have had. Tour operator was late, unenthusiastic, little to no communication, no photos and bad snacks.
Tour guide arrived 30 mins late, provided minimal communication, and did not provide assistance viewing lights. More interested smoking cigarettes than helping anyone. No photos were taken or thermal suits etc offered. Drink offered was tepid in temperature.
Emailed the company directly about this and got fobbed off to someone else who never responded.
I do not recommend the tour, it is a complete rip off for the price you are paying - essentially for a silent driver.
I can see others have stated similar experiences for partner tours.
Instead go with Chasing Lights - They were much better (and cheaper!)
Edit - In reply to Gunnar's response the comments about being a "troublemaker" are completely untrue and a dissapointing attempt to save face. Please take accountability and listen to valid and constructive criticism rather than make up stories. I'd appreciate a genuine response to my feedback respectfully.
The GG Partners tour did none of this. From my perspective they seemed to have a set destination with no course correction in case of weather change (it seemed like he had a couple phone calls, maybe to double check the route or end point), and no ongoing communication of what or where we were headed. There was no interaction with any of the guests, no talk of culture/aurora science, etc. The other 2 tours made bonfires, conversed with us, and offered us thermal suits (especially necessary if we were going somewhere particular cold).
Basically, if you want a silent tour with barely any interaction whatsoever except to offer you some cold juice or a lefse, then choose this one. Otherwise, go with a company that is better regarded like Arctic Photo Guide or Wandering Owls. They will be more likely to actually take you to clear skies, course correct when needed, and well, you. know, do something other than chauffeur you somewhere.
Maybe this is obvious based on my negative review, but we did not see anything but clouds on our tour, and we drove about 3 hours one way inland with 1 pit stop at a gas station. Which means we left at 7, arrived at the parking spot at about 10:30, waited around for about an hour, and got back at about 2:30.
It was a total waste of time and money and I don't want anyone else making the same mistake. You're better off checking meteologix cloud cover forecasts yourself and deciding if it's worth spending nearly half your evening getting driven around in the dark.
He also made homemade cookies for us !
The only negative thing was that he did not have enough addittional cloths for every guest, but overall it has been amazing!
So, I understand that the weather was not very good and it was cloudy. We could see very little of the northern lights in the clouds. What was included in the tour was also some snacks, a campfire, a photograph. None of them were possible due to the weather and we were still fully charged. This was quite frustrating.
it was just a perfect experience. Gunnar was super in finding a spot with no wind, no clouds, and warmer than surroundings. He gave us thermal suits and make great pictures of us and of the aurora.
He served a great dinner freshly cooked on the fire, reindeer and rice. He had very cozy chairs on which you can comfortably sit and place your neck to watch the sky.
The minibus was extremely comfortable.
I would surely recommend Gunnar to anyone, without even thinking about it.
We also went on another aurora hunting tour with another company (with 5 stars rating and higher price...), still a small tour with about 15 people, but honestly Gunnar was much much much better.
Everything with Gunnar was really on another level, the minibus, the location, the dinner, the feeling, the overall organisation, the chairs...
I am not posting photos of the Aurora, just check the arrangement of the camp!
Insbesondere bei schlechten Verhältnissen (wenig Aktivität bzw. Sehr bewölkt) sehr zu empfehlen. Wenn es schwierig wird, hat man bei ihm die höchste Chance.
Zusätzliches Plus:
- kostenlose Fotos vom Guide (Downloadlink)
- professionelle Tripods für Handy / Kamera
- kostenlose warme Kleidung (Schuhe + Schneeanzug) bei Bedarf
2 Versuche (1 mal Wolkendecke 90% und einmal Wolkendecke 70%) und haben Dank Gunnar bei der 70% Wolkendecke einen Spotmit Sternenklarer Nacht gefunden.
Super Erfahrung, danke.
Außerdem kann er euch auch für anderer Touren sehr gute Empfehlungen geben.
Thanks again for a great evenings with fun, passion, great hot drinks/snacks and of course polarlights. It was a pleasure to come along on your tours and when I will return, I definitely do another chase with you.
You can really tell, that he is an outstanding expert on his field and that he is not just doing it for money (of course, for that too) but with passion and care. The little things make the difference - and it awesome and great. He explaines things so that they are understandable and I learned a lot from Gunnar about the lights and what belongs to it. Besides that he also explaines things that are special in the area (traffic, spikes on tires, etc...) and that makes the trips with him really unique.
Thanks again and I will never forget the chases, especially yesterday with the hard breaking :-) for the lights direct above us. These were just so great and intense.
Thanks again and all the best for your next chases.
F.
Je recommande
Vielem lieben Dank für diese schönen Erinnerungen. Jetzt muss ich noch mal zum Vollmond wiederkommen ????